HCI models, theories, and frameworks: toward a multidisciplinary science
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| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Amsterdam [u.a.]
Morgan Kaufmann
2003
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| Series: | The Morgan Kaufmann series in interactive technologies
|
| Subjects: | |
| Online Access: | Publisher description Table of contents Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references (p. [475]-519) and index |
| Physical Description: | XVI, 551 S. Ill., graph. Darst. 24 cm |
| ISBN: | 1558608087 |
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Record in the Search Index
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| adam_text | Titel: HCI models, theories, and frameworks
Autor: Carroll, John M.
Jahr: 2003
Contents
Acknowledgments xvii
Introduction: Toward a Multidisciplinar Science of Human-
Computer Interaction 1
by John M. Carroll, Virginia Tech
1.1 The Golden Age 2
1.2 Let 100 Flowers Blossom 4
1.3 Scientific Fragmentation 5
1.4 Teaching and Learning 7
Design as Applied Perception 11
by Colin Ware, University of New Hampshire
2.1 Motivation 11
2.2 Scientific Foundation 12
2.2.1 Stage 1 : Features in Early Vision 13
2.2.2 Stage 2: Pattern Perception 16
2.2.3 Stage 3: Objects 18
2.2.4 Claims and Limitations 20
2.3 Casestudy 22
2.4 Current Status of Theoretical Approach 23
2.4.1 Application 25
Motor Behavior Models for Human-Computer Interaction 27
by I. Scott MacKenzie, York University, Toronto, Canada
3.1 Motivation 27
3.2 Overview: Models and Modeling 27
3.2.1 Predictive Models 28
3.2.2 Descriptive Models 30
3.3 Scientific Foundations and Model Descriptions 35
3.3.1 Fitts Law 35
3.3.2 Guiard s Model of Bimanual Skill 40
3.4 Case Studies 43
3.4.1 Case Study #1 : Fitts Law Predictions of Text-Entry Rates on Mobile
Phones 43
3.4.2 Case Study #2: Bimanual Control and Desktop Computer
Affordances 48
3.5 Current Status and Further Reading 53
Information Processing and Skilled Behavior 55
by Bonnie E. John, Carnegie Mellon University
4.1 Motivation for Using the Human Information Processing Theory in Human-
Computer Interaction 55
4.2 Overview of GOMS 59
4.3 Scientific Foundations Underlying GOMS 62
4.3.1 Conceptual Frameworks 64
4.3.2 Computational Cognitive Architectures 69
4.3.3 Task-Analysis Techniques 70
4.4 Detailed Description of GOMS Models 72
4.4.1 KLM 72
4.4.2 CMN-GOMS 75
4.4.3 CPM-GOMS 78
4.5 Case Study: Project Ernestine 84
4.5.1 Details of Project Ernestine s CPM-GOMS Modeling Effort 86
4.6 Current Status 97
4.6.1 GOMS in Particular 97
4.6.2 Human Information Processing in General 98
4.7 Further Reading 100
4.7.1 Seminal Text in Human Information Processing 100
4.7.2 Human Information Processing in HCI 100
4.7.3 Human Information Processing Embodied in Computational Cognitive
Architectures 100
Notational Systems—The Cognitive Dimensions of Notations
Framework 103
by Alan Blackwell, Cambridge University, Cambridge, England
Thomas Green, University of Leeds, Leeds, England
5.1 Motivation 103
5.1.1 Example 104
5.2 Overview 106
5.3 Scientific Foundations 109
5.4 Detailed Description 112
5.4.1 Activities 113
5.4.2 The Components of Notational Systems 11
5.4.3 Notational Dimensions 115
5.4.4 Profiles 118
5.4.5 Trade-Offs 118
5.4.6 Use by an Analyst 119
5.4.7 A Questionnaire Approach 120
5.4.8 Cognitive Dimensions of Interactive Devices
121
5.5 Case Study: Evaluating a Visual-Programming Language 122
5.5.1 Illustrating the Notation 122
5.5.2 Conclusions 128
5.6 Current Status 128
5.6.1 Dissemination 128
5.6.2 Clarification and Formalization 129
5.6.3 Coverage 130
5.6.4 Analysis Tools 130
5.6.5 Beyond CDs: Misfit Analysis 132
5.7 Further Reading 133
Users Mental Models: The Very Ideas 135
by Stephen J. Payne, Cardiff University, Wales
6.1 Motivation 135
6.2 Scientific Foundations 138
6.2.1 Idea 1. Mental Content vs. Cognitive Architecture: Mental Models as
Theories 138
6.2.2 Idea 2. Models vs. Methods: Mental Models as Problem Spaces 141
6.2.3 Idea 3. Models vs. Descriptions: Mental Models as
Homomorphisms 144
6.2.4 Idea 4. Models of Representations: Mental Models Can Be Derived from
Language, Perception, or Imagination 145
6.3 Detailed Description 146
6.3.1 Idea 5. Mental Representations of Representational Artifacts 146
6.3.2 Idea 6. Mental Models as Computationally Equivalent to External
Representations 149
6.4 Casestudy 152
6.4.1 A Yoked State Spaces Analysis of Calendar Design 152
6.4.2 Experiments on Internalizaron of Device Instructions 154
Exploring and Finding Information 157
by Peter Pirolli, Palo Alto Research Center
7.1 Introduction 157
7.2 Motivation: Man the Informavore 157
7.2.1 Emergence of the Global Information Ecology 158
7.3 Scientific Foundations 161
7.3.1 Influence of Evolutionary Theory: Adaptationist Approaches 162
7.3.2 Information-Foraging Theory 164
7.3.3 Optimal-Foraging Theory 166
7.4 Detailed Description: Scatter/Gather 168
7.4.1 Task Analysis 169
7.4.2 Simulating Users 171
7.4.3 InformationScent 173
7.4.4 Information-Foraging Evaluations 176
7.4.5 Simulating Users and Evaluating Alternative Scatter/Gather Diagrams
181
7.5 Case Study: The World Wide Web 182
7.5.1 Information Scent as a Major Determinant of Web User Behavior 183
7.5.2 Simulated Usersand Usability Evaluation 188
7.6 Current Status 190
Author Notes 191
8 Distributed Cognition 193
by Mark Perry, Brunei University, London, England
8.1 Motivation 193
8.1.1 Designing Collaborative Technologies 194
8.1.2 Distributed Cognition in Context 196
8.2 Overview 197
8.3 Scientific Foundations 198
8.3.1 External Support for Thought and Systems Perspectives on Cognition
200
8.4 Detailed Description 203
8.4.1 Computation and Cognition 204
8.4.2 The Social Organization of Group Problem Solving 209
8.4.3 Communication and Coordination of Distributed Knowledge 210
8.4.4 Doing DCog 212
8.5 Case Study: Engineering Design and Construction 214
8.5.1 Organizational Coordination and Control in Representation
Transformation 215
8.5.2 Representational Transformations in Information Processing 217
8.5.3 Coordination of Representational Transformations 219
8.5.4 Summary 221
8.6 Current Status 222
Author Notes 223
Further Reading 223
9 Cognitive Work Analysis 225
by Penelope M. Sanderson, University of Queensland, Australia
9.1 Motivation 225
9.1.1 Connection of CWA with Other Areas 226
9.1.2 Designing for Unanticipated Events in First-of-a-Kind Systems 227
9.2 Overview of CWA 229
9.2.1 Phases of CWA 230
9.3 Scientific Foundations 234
9.3.1 A Systems Perspective 235
9.3.2 An Ecological Orientation 236
9.3.3 The Role of Cognition 238
9.3.4 Summary 239
9.4 Detailed Description 239
9.4.1 Overviews of CWA 239
9.4.2 Description of CWA Classes of Constraint 241
9.4.3 CWA and the System Life Cycle 251
9.5 Casestudies 252
9.5.1 Display Design 252
9.5.2 Systems Engineering and Human-System Integration 257
9.6 Current Status 262
Further Reading 264
10 Common Ground in Electronically Mediated Communication:
Clark s Theory of Language Use 265
by Andrew Monk, University of York, England
10.1 Motivation 266
10.1.1 Production Plus Comprehension Equals Communication 266
10.1.2 Language Use as a Collaborative Activity 268
10.2 Overview 269
10.3 Scientific Foundations 273
10.4 Detailed Description 274
10.4.1 Fundamentals 274
10.4.2 Grounding, Levels, Layers, and Tracks 277
10.5 Case Studies—Applying the Theory to the Design of Technology for
Communication 280
10.5.1 The Costs of Grounding (Clark Brennan) 280
10.5.2 Why Cognoter Did Not Work (Tatar, Foster, Bobrow) 283
10.5.3 Predicting the Peripherality of Peripheral Participants (Monk) 285
10.6 Current Status 288
10.7 Further Reading 289
Acknowledgments 289
11 Activity Theory 291
by Olav W. Bertelsen and Susanne Bodker, University of Aarhus, Denmark
11.1 Motivation 291
11.1.1 Through the Interface—Artifacts Used in Context 291
11.1.2 In Search of a New Theoretical Foundation 293
11.1.3 What Does It Offer? 293
11.1.4 What Is It Like? 294
11.1.5 What Sets It Apart? 294
11.2 Overview 295
11.3 Scientific Foundations 298
11.4 Detailed Description 304
11.4.1 Mediation 306
11.4.2 Internationalization—Externalization 310
11.4.3 Computer Artifacts in a Web of Activities 311
11.4.4 Development 312
11.4.5 Activity Theory in Practical Design and Evaluation 315
11.5 Casestudy 316
11.5.1 Focus and Focus Shifts 317
11.5.2 The Concept of Artifacts in Use as a Tool in the Redesign of the CPN
Tool 320
11.5.3 The User Interface 321
11.6 Current Status 322
11.7 Further Reading 324
12 Applying Social Psychological Theory to the Problems of Group
Work 325
by Robert E. Kraut, Carnegie Mellon University
12.1 Motivation 325
12.2 An Overview of CSCW Research 327
12.3 Scientific Foundations 328
12.3.1 Input-Process-Output Models of Group Functioning 329
12.3.2 Process Losses 338
12.3.3 Social Loafing 341
12.4 Detailed Description—Explaining Productivity Loss in Brainstorming
Teams 343
12.4.1 Application to System Design 346
12.5 Case Study: Applying Social Psychological Theory to the Problem of
Undercontribution to Online Groups 348
12.5.1 Social Loafing and Online Groups 348
12.6 Current Status 353
13 Studies of Work in Human-Computer Interaction 357
by Graham Button, Xerox Research Centre Europe, Grenoble, France
13.1 Motivation 357
13.2 Overview: A Paradigmatic Case 359
13.3 Scientific Foundations 362
13.3.1 Ethnography 363
13.3.2 Situated Action 364
13.3.3 Ethnomethodology 366
13.4 Detailed Description 369
13.4.1 Critique 370
13.4.2 Evaluation 371
13.4.3 Requirements 372
13.4.4 Foundational Reconceptualizations 373
13.5 Casestudy 374
13.6 Current Status 379
13.7 Further Reading 380
14 Upside-Down Vs and Algorithms—Computational Formalisms
and Theory 381
by Alan Dix, Lancaster University, England
14.1 Motivation 381
14.1.1 What Is Formal? 382
14.1.2 The Myth of Informality 384
14.1.3 Chapter Structure 385
14.2 Overview of Issues and First Steps in Formalism 385
14.2.1 Two Examples 385
14.2.2 Lessons 388
14.3 Scientific Foundations 389
14.3.1 A Brief History of Formalism 390
14.3.2 The Limits of Knowledge 392
14.3.3 The Theory of Computing 392
14.3.4 Complexity 394
14.3.5 Good Enough 396
14.3.6 Agents and Interaction 397
14.3.7 Notations and Specifications 399
14.3.8 Kinds of Notation 399
14.4 Detailed Description 400
14.4.1 Two Plus Two—Using Simple Calculation 400
14.4.2 Detailed Specification 403
14.4.3 Modeling for Generic Issues 406
14.4.4 Computer-Supported Cooperative Work and Groupware 407
14.4.5 Time and Continuous Interaction 408
14.4.6 Paradigmsand Inspiration 409
14.4.7 Socio-Organizational Church-Turing Hypothesis 412
14.5 Case Study—Dialogue Specification for Transaction Processing 413
14.5.1 Background—Transaction Processing 414
14.5.2 The Problem ... 415
14.5.3 All About State 417
14.5.4 The Solution 418
14.5.5 Why It Worked ... 420
14.6 Current Status 422
14.6.1 Retrospective—Formal Methods in Computing 422
14.6.2 Retrospective—Formal Methods in HCI 423
14.6.3 Prospective 425
14.7 Further Reading 428
15 Design Rationale as Theory 431
by John M. Carroll and Mary Beth Rosson, Virginia Tech
15.1 Motivation 432
15.2 Overview 434
15.3 Scientific Foundations 439
15.3.1 Ecological Science 439
15.3.2 Action Science 442
15.3.3 Synthetic Science 443
15.4 Detailed Description 444
15.5 Casestudy 446
15.5.1 MOOsburg as a Case Study in Action Science 447
15.5.2 MOOsburg as a Case Study in Ecological Science 451
15.5.3 MOOsburg as a CaseStudy in Synthetic Science 456
15.6 Current Status and Further Reading 460
Acknowledgments 461
Glossary 463
References 475
Index 521
About the Authors 547
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| spelling | HCI models, theories, and frameworks toward a multidisciplinary science ed. by John M. Carroll Amsterdam [u.a.] Morgan Kaufmann 2003 XVI, 551 S. Ill., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier The Morgan Kaufmann series in interactive technologies Includes bibliographical references (p. [475]-519) and index aHuman-computer interaction Mensch-Maschine-Schnittstelle (DE-588)4720440-0 gnd rswk-swf Mensch-Maschine-Schnittstelle (DE-588)4720440-0 s DE-604 Carroll, John M. 1950- Sonstige (DE-588)129004111 oth http://www.loc.gov/catdir/description/els031/2002116251.html Publisher description http://www.loc.gov/catdir/toc/els031/2002116251.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013317203&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title | HCI models, theories, and frameworks toward a multidisciplinary science |
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