Manufacturing and operations strategy:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York [u.a.]
Prentice-Hall
1991
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVII, 499 S. Ill., graph. Darst. |
| ISBN: | 0724807772 |
Staff View
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| 245 | 1 | 0 | |a Manufacturing and operations strategy |c Danny Samson |
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Record in the Search Index
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|---|---|
| adam_text | Preface xiii
Case Study Contributors xvii
Part I Manufacturing and Operations Strategy
1 Manufacturing and Operations Management 1
About this Book 1
Success in manufacturing 4
The business strategy/operations interface 5
The manufacturing function 6
Recent history of industrial competitiveness 9
The Nature of Competition: Markets 11
Manufacturing Strategy: A Set of Decisions and a Process 13
The Framework of Manufacturing Management 14
Manufacturing system management 19
The Pressure of the Manufacturing Environment 20
Responding to the Pressure 22
The dimensions of competition 24
Summary: A Competitive Manufacturing System 25
Exercises 26
Notes 27
References 27
2 Technology Management 29
Technology in Business 32
Products and Product Technology 36
Technology and product management 39
Contents
Understanding product technology 40
Process Technology 44
Process technology hardware and configuration 44
Markets, competitiveness and process choice 50
Group technology 52
Advanced Manufacturing Technologies in Australia 53
Knowledge and Science in Process Understanding 57
Flexibility 60
Manufacturing process control 63
Just in time (JIT) manufacture 64
Innovation 68
Innovation in high technology companies 78
Technology Strategy 79
Summary 82
Exercises 83
Notes 85
References 85
Capacity, Facilities and Focus 89
Long Term Capacity Planning 89
Long Term Capacity and Short Term Work Planning 92
Cyclical and seasonal factors 95
Economies of Scale, Scope and Competitiveness 98
Capacity and Factory Focus 100
Experience and Learning Curves 104
The Analysis of Capacity Plans 105
Consideration of risks 108
Capacity planning in reverse 109
International Capacity Planning 110
Locating facilities within a region 111
The Dynamic Nature of Facility Location 112
Implementing Facility Location Decisions 114
Summary 115
Exercises 115
Notes 116
References 116
Human Resources in Operations 117
The Role of People 117
Human resource based competitiveness 119
Using people to drive the improvement process 124
Workforce commitment and competitiveness 125
Contents ix
Teamwork 125
HRM, JIT and SPC 128
Australia s industrial management and labour system 131
Characteristics of participative organisations 133
Summary: The Critical Contribution of the People Factor 134
Exercises 135
Notes 136
References 136
5 Quality 137
Definition of Quality 142
The achievement of quality 144
Benefits of a quality improvement program 145
Starting a quality improvement program 146
Status and structure of a quality improvement program 149
Achieving a Quality Culture 151
Quality Performance 156
A case study of total quality management: Velcro (USA) 158
The cost of quality 160
Kaizen 161
Quality by Design 162
Quality in Service Organisations 163
Quality Improvements in Australian Organisations 165
TQC at BHP Steel 165
Quality management at Ford Australia 166
W.A. Deutsher Pty Ltd 166
K.R. Darling Downs 167
South East Queensland Electricity Board (SEQEB) 167
Commonwealth Industrial Gases Ltd 167
Brake and Clutch Industries Australia 168
IBM Australia 168
General Motors Holden Automotive Ltd 168
Nissan Motor Company of Australia 169
Summary 169
Appendix: Quality Management Tools and Techniques 170
Control and process capability 170
The Pareto principle 170
Ishikawa cause and effeet diagrams 171
Statistical process control (SPC) 172
Taguchi methods 172
The plan do check act (PDCA) cycle 173
Exercises 173
Notes 174
References 175
ntents
Operations Strategy: Managing the Interfaces 177
Interface 1: Suppliers and Subcontractors 178
Make versus buy and vertical integration 182
Interface 2: The Labour Market 186
Interface 3: Manufacturing Strategy and Marketing Strategy 187
Interface 4: Product Distribution and Logistics 190
Interface 5: Providing Services 191
Interface 6: Government and the Environment 193
Environment management and ethical integrity 196
Interface 7: Accounting and Financial Control 197
Measurement and cost control 200
Interface 8: Internal and External Technology Sources: Managing
Research, Development and Design 202
Summary 206
Exercises 207
Notes 208
References 208
Implementation: Managing the Improvement
Process 210
Where are We Now? Conducting a Manufacturing Audit 212
Audit step 1: Strategic manufacturing overview 212
Audit step 2: Decision categories 214
Audit step 3: Competitive criteria 215
Audit step 4: Product/process matching 216
Audit step 5: Consistency of decisions 217
Audit step 6: The basis of focus 218
Creating a Vision: Where Do We Wish to Be? 219
Change: Getting from Here to There 221
Specific implementation initiatives 224
Manufacturing Myopia 224
Appendix: Decision Models 229
Decision support for formulating manufacturing strategy 229
Decision model structures 242
Exercises 249
Note 250
References 250
Contents xi
Part II Manufacturing and Operations Strategy:
Case Studies
Apple Computer, Inc. — Macintosh (A) 255
Collingwood Fabrics Pty Ltd 281
DeZurik of Australia Pty Ltd 294
District Hospital: Speech Pathology Department 308
General Motors (in Australia) 325
Kodak (Australasia) Pty Ltd 345
Appendix: International Productivity Differences
in Manufacturing — Photographic Paper 349
NEC Australia 388
Pacific Dunlop Pulsar Batteries 398
Pharmaceuticals Australia Pty Ltd 422
South Pacific Tyres 436
Trico Products Corporation 450
Victorian Government Printing Office 469
Glossary of Acronyms 492
Index 493
|
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| illustrated | Illustrated |
| indexdate | 2024-07-09T20:10:21Z |
| institution | BVB |
| isbn | 0724807772 |
| language | English |
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| physical | XVII, 499 S. Ill., graph. Darst. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Prentice-Hall |
| record_format | marc |
| spelling | Samson, Danny Verfasser aut Manufacturing and operations strategy Danny Samson New York [u.a.] Prentice-Hall 1991 XVII, 499 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Planification stratégique Production - Planification Production planning Strategic planning Fertigungssteuerung (DE-588)4113547-7 gnd rswk-swf Fertigungssteuerung (DE-588)4113547-7 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013315606&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Samson, Danny Manufacturing and operations strategy Planification stratégique Production - Planification Production planning Strategic planning Fertigungssteuerung (DE-588)4113547-7 gnd |
| subject_GND | (DE-588)4113547-7 |
| title | Manufacturing and operations strategy |
| title_auth | Manufacturing and operations strategy |
| title_exact_search | Manufacturing and operations strategy |
| title_full | Manufacturing and operations strategy Danny Samson |
| title_fullStr | Manufacturing and operations strategy Danny Samson |
| title_full_unstemmed | Manufacturing and operations strategy Danny Samson |
| title_short | Manufacturing and operations strategy |
| title_sort | manufacturing and operations strategy |
| topic | Planification stratégique Production - Planification Production planning Strategic planning Fertigungssteuerung (DE-588)4113547-7 gnd |
| topic_facet | Planification stratégique Production - Planification Production planning Strategic planning Fertigungssteuerung |
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