Tourism SMEs, service quality and destination competitiveness:
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Wallingford, Oxfordshire [u.a.]
CABI Publ.
2005
|
| Subjects: | |
| Online Access: | Table of contents Inhaltsverzeichnis |
| Physical Description: | XXV, 366 S. graph. Darst., Kt. |
| ISBN: | 0851990118 |
Staff View
MARC
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Record in the Search Index
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| adam_text | Contents
About the Authors ix
Preface xvii
1 Tourism SMEs, Service Quality and Destination
Competitiveness 1
E. Jones and C. Haven Tang
2 Integrated Tourism in Europe s Rural Destinations:
Competition or Cooperation? 25
T. Oliver and T. Jenkins
3 The Peripherality, Tourism and Competitiveness Mix:
Contradictory or Confirmed? 39
F. Williams and M. MacLeod
4 Policy Options for the Development of an Indigenous
Tourism SME Sector in Kenya 59
G. Manyara and E. Jones
5 Quality Issues for the Family Business 73
D. Geiz, J. Carlsen and A. Morrison
6 Capability based Growth: the Case of UK Tourism SMEs 87
M.M. Augustyn and J. Pheby
v
vi Contents
7 Producing Hospitality, Consuming Lifestyles: Lifestyle
Entrepreneurship in Urban Scotland 109
M. Di Domenico
8 Modelling the Integration of Information and Communication
Technologies in Small and Medium Hospitality Enterprises 123
H.C. Murphy
9 Business Goals in the Small scale Accommodation Sector
in New Zealand 143
CM. Hall and K. Rusher
10 The Future of the Tourism and Hospitality Workforce Begins
at Home 155
C. Haven Tang and D. Botterill
11 HRM Behaviour and Economic Performance: Small versus
Large Tourism Enterprises 171
A. M. Hjalager
12 Insights into Skill Shortages and Skill Gaps in Tourism:
a Study in Greater Manchester 183
C. Lashley
13 A Typology of Approaches towards Training in the South east
Wales Hospitality Industry 197
S. Moore
14 The Utilization of Human Resources in Tourism SMEs:
a Comparison between Mexico and Central Florida 213
A. Pizam and D.V. Tesone
15 Investment Support for Tourism SMEs: a Review of Theory
and Practice 227
S. Wanhill
16 Business Confidence in Wales: the Wales Tourism Business
Monitor 255
H. Smith
17 The Role of a National Tourism Organization in Developing
a National Tourism Quality Scheme: the Case of Hungary 269
Z. Behringer and T. Mester
18 Leadership and Coordination: a Strategy to Achieve
Professionalism in the Welsh Tourism Industry 285
D. James
Contents vii
19 Identifying and Exploiting Potentially Lucrative Niche
Markets: the Case of Planned Impulse Travellers in Hong
Kong 295
E. Chan and S. Wong
20 Small and Medium sized Libyan Tourism Enterprises and
the National Tourism Development Plan for Libya 313
M. Jwaili, B. Thomas and E. Jones
21 A Virtual Huanying, Selamat Datang and Herzlich
Willkommen! The Internet as a Cross cultural Promotional
Tool for Tourism 325
W.G. Ark
22 The Heterodoxy of Tourism SMEs 337
C. Haven Tang and E. Jones
Index 357
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| spelling | Tourism SMEs, service quality and destination competitiveness ed. by Eleri Jones ... Wallingford, Oxfordshire [u.a.] CABI Publ. 2005 XXV, 366 S. graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier Concurrentie gtt Hotels gtt Midden- en kleinbedrijf gtt Petites et moyennes entreprises Toeristenindustrie gtt Tourisme - Aspect économique aTourism xEconomic aspects aSmall business (DE-588)1071861417 Konferenzschrift gnd-content Jones, Eleri Ellis Sonstige oth http://www.loc.gov/catdir/toc/ecip0421/2004018806.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013228701&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Tourism SMEs, service quality and destination competitiveness Concurrentie gtt Hotels gtt Midden- en kleinbedrijf gtt Petites et moyennes entreprises Toeristenindustrie gtt Tourisme - Aspect économique aTourism xEconomic aspects aSmall business |
| subject_GND | (DE-588)1071861417 |
| title | Tourism SMEs, service quality and destination competitiveness |
| title_auth | Tourism SMEs, service quality and destination competitiveness |
| title_exact_search | Tourism SMEs, service quality and destination competitiveness |
| title_full | Tourism SMEs, service quality and destination competitiveness ed. by Eleri Jones ... |
| title_fullStr | Tourism SMEs, service quality and destination competitiveness ed. by Eleri Jones ... |
| title_full_unstemmed | Tourism SMEs, service quality and destination competitiveness ed. by Eleri Jones ... |
| title_short | Tourism SMEs, service quality and destination competitiveness |
| title_sort | tourism smes service quality and destination competitiveness |
| topic | Concurrentie gtt Hotels gtt Midden- en kleinbedrijf gtt Petites et moyennes entreprises Toeristenindustrie gtt Tourisme - Aspect économique aTourism xEconomic aspects aSmall business |
| topic_facet | Concurrentie Hotels Midden- en kleinbedrijf Petites et moyennes entreprises Toeristenindustrie Tourisme - Aspect économique aTourism xEconomic aspects aSmall business Konferenzschrift |
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