Davis, M. M., & Heineke, J. N. (2005). Operations management: Integrating manufacturing and services (5. ed., international ed.). McGraw-Hill Irwin.
Chicago Style (17th ed.) CitationDavis, Mark M., and Janelle N. Heineke. Operations Management: Integrating Manufacturing and Services. 5. ed., international ed. Boston [u.a.]: McGraw-Hill Irwin, 2005.
MLA (9th ed.) CitationDavis, Mark M., and Janelle N. Heineke. Operations Management: Integrating Manufacturing and Services. 5. ed., international ed. McGraw-Hill Irwin, 2005.
Warning: These citations may not always be 100% accurate.