Beney, T. (2004). From red tape to smart tape: Easing the administrative burden of public service delivery. CPSI [u.a.].
Chicago Style (17th ed.) CitationBeney, Terence. From Red Tape to Smart Tape: Easing the Administrative Burden of Public Service Delivery. [Pretoria]: CPSI [u.a.], 2004.
MLA (9th ed.) CitationBeney, Terence. From Red Tape to Smart Tape: Easing the Administrative Burden of Public Service Delivery. CPSI [u.a.], 2004.
Warning: These citations may not always be 100% accurate.