Mastering statistical process control: a handbook for performance improvement using cases

"Statistical Process Control (SPC) is a widely-used method of measuring and monitoring processes in almost all industrial, business and service settings. Written by a SPC expert, who has worked with organisations including BP, Mobil, GEC, Compaq, Nokia, and Lloyds Register, this is the only boo...

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Bibliographic Details
Main Author: Stapenhurst, Tim (Author)
Format: Book
Language:English
Published: Amsterdam [u.a.] Elsevier Butterworth Heinemann 2005
Edition:1. publ.
Subjects:
Summary:"Statistical Process Control (SPC) is a widely-used method of measuring and monitoring processes in almost all industrial, business and service settings. Written by a SPC expert, who has worked with organisations including BP, Mobil, GEC, Compaq, Nokia, and Lloyds Register, this is the only book that goes beyond the theory of SPC to show how to understand business and process performance clearly and effectively in practice. No other SPC text delivers such a practical and applied approach. It enables non-specialist readers to understand how SPC can be used to maximum effect to deliver more effective monitoring, control and improvement in systems, processes and management, Managers, quality professionals, engineers, analysts and, students of business and systems engineering will find it an invaluable reference."--BOOK JACKET.
Physical Description:XXXV, 460 S. Ill., graph. Darst.
ISBN:0750665297

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