APA (7th ed.) Citation

George, M. L. S. (2004). Lean Six Sigma for service: How to use lean speed and Six Sigma quality to improve services and transactions ([Nachdr.].). McGraw-Hill.

Chicago Style (17th ed.) Citation

George, Michael L. Sr. Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions. [Nachdr.]. New York, NY [u.a.]: McGraw-Hill, 2004.

MLA (9th ed.) Citation

George, Michael L. Sr. Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions. [Nachdr.]. McGraw-Hill, 2004.