Holdings: IS risks and operational risk management in banks

IS risks and operational risk management in banks:

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Bibliographic Details
Main Author:	Wolf, Elke (Author)
Format:	Book
Language:	English
Published:	Lohmar Eul 2005
Edition:	1. Aufl.
Series:	Reihe Wirtschaftsinformatik ; 47
Subjects:	Bank management Information resources management Operational risk Risk management Informationsmanagement Risikomanagement Operational Auditing Bankautomation Deutschland Hochschulschrift
Online Access:	Inhaltsverzeichnis
Item Description:	Zugl.: Köln, Univ., Diss., 2005
Physical Description:	XLIV, 642 S. graph. Darst.
ISBN:	3899363264

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Record in the Search Index

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adam_text	REIHE: WIRTSCHAFTSINFORMATIK * BAND 47 HERAUSGEGEBEN VON PROF, (EM.) DR. DIETRICH SEIBT, KOLN, PROF. DR. HANS-GEORG KEMPER, STUTTGART, PROF. DR. GEORG HERZWURM, STUTTGART, PROF. DR. DIRK STELZER, LLMENAU, UND PROF. DR. DETLEF SCHODER, KOLN DR. ELKE WOLF IS RISKS AND OPERATIONAL RISK MANAGEMENT IN BANKS MIT EINEM GELEITWORT VON PROF, (EM.) DR. DIETRICH SEIBT, UNIVERSITAT ZU KOLN CONTENTS 1 THE PROBLEM OF RISK MANAGEMENT FOR INFORMATION SYSTEMS IN THE BANK- ING INDUSTRY 1 1.1 BUSINESS DRIVERS FOR OPERATIONAL RISK MANAGEMENT 2 1.2 RESEARCH QUESTIONS 16 1.3 OBJECTIVES 17 1.4 RELEVANCE FOR THE RESEARCH FIELD OF INFORMATION SYSTEMS 20 1.5 STRUCTURE OF THE THESIS 22 2 CORE CONCEPTS AND REVIEW OF CURRENT RESEARCH - IS RISKS IN THE CONTEXT OF BANKS BUSINESS PROCESSES 25 2.1 BUSINESS PROCESSES OF BANKS UNDER CHANGING CONDITIONS 27 2.1.1 BUSINESS PROCESSES OF BANKS 27 2.2 RISK, IS RISKS, AND OPERATIONAL RISK 44 2.2.1 THE CONCEPT OF RISK 44 2.2.2 IS RISKS AND OPERATIONAL RISKS 50 2.3 RISK MANAGEMENT 56 2.3.1 ORIGINS AND DEFINITION OF RISK MANAGEMENT 56 2.3.2 RISK MANAGEMENT IN THE CONTEXT OF BANK MANAGEMENT ... 60 2.3.2.1 LEGAL FOUNDATIONS OF BANKS RISK MANAGEMENT ... 60 2.3.2.2 BANKS RISK MANAGEMENT 64 2.3.3 RISK MANAGEMENT IN THE CONTEXT OF INFORMATION SYSTEMS . . 76 2.3.4 THE RISK MANAGEMENT PROCESS 80 2.4 REVIEW OF CURRENT RESEARCH 84 2.4.1 PROJECT MANAGEMENT RESEARCH 87 2.4.2 OUTSOURCING RESEARCH 90 2.4.3 SYSTEM DEVELOPMENT RESEARCH 92 2.4.4 SECURITY RESEARCH 95 2.4.5 CLOSER REVIEW OF A SELECTED APPROACH 96 2.5 BASIC RESEARCH THESES 105 3 THREE KEY PERSPECTIVES OF INVESTIGATION 119 3.1 EXPLORING THE FIELD - MOBILE BANKING 121 3.2 METHODOLOGICAL ASPECTS OF KEY PERSPECTIVE 1 - RISK MANAGEMENT PROFILES OF EXISTING APPROACHES 135 CONTENTS 3.2.1 SELECTION OF APPROACHES FOR THE ANALYSIS 136 3.2.2 DEVELOPMENT OF A SET OF ANALYSIS CRITERIA 147 3.3 METHODOLOGICAL ASPECTS OF KEY PERSPECTIVE 2 - CURRENT RISK MAN- AGEMENT PROCEDURES AND TOOLS 153 3.3.1 ONTOLOGICAL AND EPISTEMOLOGICAL PERSPECTIVE 154 3.3.2 SELECTION OF PARTICIPANTS 157 3.3.3 DATA TYPES AND ASSESSMENT OF DATA 160 3.3.4 OPERATIONALISATION AND DESIGN OF A MEASUREMENT INSTRUMENT 164 3.3.4.1 OPERATIONALISATION 164 3.3.4.2 INTERVIEW DESIGN 165 3.3.4.3 INTERVIEW GUIDELINES 170 3.3.5 ADMINISTRATION OF THE RESEARCH STUDY 172 3.3.5.1 A PERSONAL COVER LETTER 174 3.3.5.2 TIMELINESS AND CONTINUITY 182 3.3.5.3 INFORMATION AND EXPERTISE 184 3.3.6 DATA COLLECTION 188 3.4 METHODOLOGICAL ASPECTS OF KEY PERSPECTIVE 3 - REQUIREMENTS SPECI- FICATIONS 197 RESULTS OF THE STUDY - THE DEMAND FOR NEW DEVELOPMENTS IN THE FIELD OF IS RISK MANAGEMENT 203 4.1 KEY PERSPECTIVE 1 - RISK MANAGEMENT PROFILES OF EXISTING APPROACHES204 4.1.1 ANALYSIS OF APPROACHES FROM THE IS DISCIPLINE 205 4.1.1.1 SYSTEM DEVELOPMENT AND SOFTWARE IMPROVEMENT . 206 4.1.1.2 SECURITY 224 4.1.1.3 PROJECT MANAGEMENT 228 4.1.1.4 CONTROLLING OF INFORMATION SYSTEMS 231 4.1.2 DELIVERABLES OF KP1: ANALYSIS INSTRUMENT AND RISK MANAGE- MENT PROFILES 233 4.2 KEY PERSPECTIVE 2 - CURRENT RISK MANAGEMENT PROCEDURES AND TOOLS 238 4.2.1 DATA ANALYSIS 238 4.2.1.1 UNIVARIATE ANALYSIS FOR INVESTIGATING THE RESEARCH THESES 239 4.2.1.2 BIVARIATE ANALYSIS FOR INVESTIGATING THE RESEARCH THE- SES 240 4.2.2 RESEARCH THESIS KP2-T1: IS RISKS, SYSTEM RISKS, AND OPERA- TIONAL RISKS 241 4.2.3 RESEARCH THESIS KP2-T2: OUTSOURCING AND IS RISK MANAGEMENT250 4.2.4 RESEARCH THESIS KP2-T3: ORGANISATIONAL ASPECTS OF OPERA- TIONAL RISK MANAGEMENT 251 4.2.5 RESEARCH THESIS KP2-T4: THE RISK MANAGEMENT PROCESS . . . 253 4.2.6 RESEARCH THESIS KP2-T5: CURRENT USE OF SOFTWARE TOOLS .... 257 4.2.7 RESEARCH THESIS KP2-T6: IS RISK MANAGEMENT AND SUPERVI- SORY RECOMMENDATIONS 259 CONTENTS 4.3 KEY PERSPECTIVE 3 - REQUIREMENT SPECIFICATIONS FOR FUTURE DEVELOP- MENTS 261 4.3.1 RESEARCH THESIS KP3-T1: IS RISKS AND THE CHANGING BANKING BUSINESS 262 4.3.2 RESEARCH THESIS KP3-T2:DIFFICULTIES WITH IDENTIFYING AND AS- SESSING OPERATIONAL RISKS 264 4.3.3 RESEARCH THESIS KP3-T3: CONTRIBUTION OF EXISTING IS APPROACHES TO IS RISK MANAGEMENT 267 4.3.4 RESEARCH THESIS KP3-T4: REQUIREMENTS FOR IS RISK MANAGE- MENT AND CHANGING BUSINESS CONDITIONS 271 4.3.5 RESEARCH THESIS KP3-T5: DEMAND FOR A SOFTWARE TOOL 275 4.3.6 RESEARCH THESIS KP3-T6: PREFERENCE FOR SOFTWARE TOOLS TO SUP- PORT IS RISK MANAGEMENT 277 4.3.7 RESEARCH THESIS KP3-T7: RELATIONSHIP BETWEEN DIFFERENT RISK CATEGORIES FOR EXPECTED LOSS AND ESTIMATED PROBABILITY OF OC- CURRENCE (QUESTION 1.3) 279 4.3.8 RESEARCH THESIS KP3-T8: RELATIONSHIP BETWEEN RISK CATEGORIES AND SYSTEM LIFE CYCLE (QUESTION 1.5) 283 4.3.9 RESEARCH THESIS KP3-T9: RELATIONSHIP BETWEEN EXPECTED LOSS AND PROBABILITY OF OCCURRENCE, ON THE ONE HAND, AND THE IM- PORTANCE OF A RISK CATEGORY, ON THE OTHER (QUESTIONS 1.3 AND 1.5) 286 4.3.10 RESEARCH THESIS KP3-T10: RELATIONSHIP BETWEEN VARIOUS IN- FLUENCE FACTORS ON IS RISKS (QUESTION 1.7) 292 4.3.11 RESEARCH THESIS KP3-T11: RELATIONSHIP BETWEEN DIFFICULTIES AND REQUIREMENTS, ON THE ONE HAND, AND APPLIED METHODS, ON THE OTHER (QUESTIONS 3.3, 3.4, AND 4.4) 293 4.3.12 RESEARCH THESIS KP3-T12: RELATIONSHIP BETWEEN DIFFICULTIES OF IDENTIFYING AND ASSESSING RISKS, ON THE ONE HAND, AND THE EVALUATION OF EXISTING APPROACHES, ON THE OTHER (QUESTIONS 3.4 AND 4.1) 300 4.3.13 DELIVERABLES OF KP3: REQUIREMENTS SPECIFICATIONS 301 4.4 REVISION OF THE RESEARCH THESES 306 INTERPRETATION OF THE RESULTS - SUGGESTIONS FOR NEW DEVELOPMENTS AND FUTURE RESEARCH 315 5.1 SUGGESTIONS FOR NEW DEVELOPMENTS 317 5.1.1 SUGGESTION 1: CHECKING FOR SUFFICIENT COMPREHENSIVENESS, LIFE CYCLE COVERAGE, AND IS RISK SENSITIVITY 317 5.1.2 SUGGESTION 2: IMPROVING THE COMMON UNDERSTANDING OF OP- ERATIONAL RISKS 320 5.1.3 SUGGESTION 3: LINKING OPERATIONAL RISK MANAGEMENT AS A FORMAL REQUIREMENT WITH ACTUAL IS RISK MANAGEMENT ACTIVITIES323 CONTENTS 5.1.4 SUGGESTION 4: REDUCING RIVALRY BETWEEN BUSINESS LINES AND CORRESPONDING BIASES 325 5.1.5 SUGGESTION 5: COMPENSATING A SMALL AMOUNT OF AVAILABLE DATA327 5.1.6 SUGGESTION 6: BROADENING THE FOCUS ON RISK CATEGORIES .... 329 5.1.7 SUGGESTION 7: INCORPORATING A BUSINESS PROCESS FOCUS .... 331 5.1.8 SUGGESTION 8: TOWARDS A BETTER CONSIDERATION OF COMPLEXITY 333 5.1.9 SUGGESTION 9: RECOGNISING THE RELEVANCE OF COMMUNICATION STRUCTURES AND DYNAMICS 337 5.1.10 SUGGESTION 10: ADDRESSING THE QUANTIFICATION PROBLEM OF IS RISKS AS OPERATIONAL RISKS 339 5.1.11 SUGGESTION 11: CHOICE OF TIME INTERVALS FOR ASSESSMENT AND MONITORING 342 5.1.12 SUGGESTION 12: SELECTION OF KEY INDICATORS 344 5.2 AREAS OF FUTURE RESEARCH 346 5.3 CONCLUSIONS 355 BIBLIOGRAPHY 358 APPENDIX 417 A MSIS 2000 CURRICULUM 419 B GUIDELINES FOR 22 TELEPHONE INTERVIEWS OF AN EXPLORATORY STUDY ON MOBILE BANKING 425 C RESULTS OF THE EXPLORATORY STUDY ON MOBILE BANKING 429 D OVERVIEW OF VARIOUS PROCESS MODELS 435 E PMBOK GUIDE AND ISO 10006 449 F TOP 100 GERMAN BANKS ADDRESSED FOR THE RESEARCH STUDY 451 G GUIDELINES FOR 43 FACE-TO-FACE INTERVIEWS OF THE STUDY 467 H SYNOPSIS OF RISK MANAGEMENT TOOLS 481 I DESCRIPTIVE STATISTICAL RESULTS 485 1.1 QUESTION 1.3 485 1.2 QUESTION 1.5 493 1.3 QUESTION 1.7 500 1.4 QUESTION 3.3 520 1.5 QUESTION 3.4 528 1.6 QUESTION4.1 535 CONTENTS 1.7 QUESTION 4.4 552 1.8 QUESTION 5.1 558 1.9 QUESTION 5.3 559 J MULTIVARIATE ANALYSIS 561 K STATISTICAL INFERENCE ANALYSIS 581 K.I HYPOTHESIS KP3-T9 581 K.2 HYPOTHESIS KP3-T10 596 K.3 HYPOTHESIS KP3-T11 598 K.4 HYPOTHESIS KP3-T12 629 K.5 MULTIVARIATE ANALYSIS STATISTICS 633
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spellingShingle	Wolf, Elke IS risks and operational risk management in banks Reihe Bank management Information resources management Operational risk Risk management Informationsmanagement (DE-588)4114012-6 gnd Risikomanagement (DE-588)4121590-4 gnd Operational Auditing (DE-588)4267801-8 gnd Bankautomation (DE-588)4204146-6 gnd
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title	IS risks and operational risk management in banks
title_auth	IS risks and operational risk management in banks
title_exact_search	IS risks and operational risk management in banks
title_full	IS risks and operational risk management in banks Elke Wolf
title_fullStr	IS risks and operational risk management in banks Elke Wolf
title_full_unstemmed	IS risks and operational risk management in banks Elke Wolf
title_short	IS risks and operational risk management in banks
title_sort	is risks and operational risk management in banks
topic	Bank management Information resources management Operational risk Risk management Informationsmanagement (DE-588)4114012-6 gnd Risikomanagement (DE-588)4121590-4 gnd Operational Auditing (DE-588)4267801-8 gnd Bankautomation (DE-588)4204146-6 gnd
topic_facet	Bank management Information resources management Operational risk Risk management Informationsmanagement Risikomanagement Operational Auditing Bankautomation Deutschland Hochschulschrift
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013123277&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
volume_link	(DE-604)BV004373821
work_keys_str_mv	AT wolfelke isrisksandoperationalriskmanagementinbanks

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