Peelen, E. (2005). Customer relationship management. Financial Times Prentice Hall.
Chicago Style (17th ed.) CitationPeelen, Ed. Customer Relationship Management. Harlow [u.a.]: Financial Times Prentice Hall, 2005.
MLA (9th ed.) CitationPeelen, Ed. Customer Relationship Management. Financial Times Prentice Hall, 2005.
Warning: These citations may not always be 100% accurate.