APA-Zitierstil (7. Ausg.)

Goetsch, D. L., & Davis, S. (2003). Quality management: Introduction to total quality management for production, processing, and services (4. ed.). Prentice Hall.

Chicago-Zitierstil (17. Ausg.)

Goetsch, David L., und Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. 4. ed. Upper Saddle River, N.J: Prentice Hall, 2003.

MLA-Zitierstil (9. Ausg.)

Goetsch, David L., und Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. 4. ed. Prentice Hall, 2003.