Goetsch, D. L., & Davis, S. B. (2002). Understanding and implementing ISO 9000: 2000 (2nd ed.). Prentice Hall.
Chicago Style (17th ed.) CitationGoetsch, David L., and Stanley B. Davis. Understanding and Implementing ISO 9000: 2000. 2nd ed. Upper Saddle River, NJ: Prentice Hall, 2002.
MLA (9th ed.) CitationGoetsch, David L., and Stanley B. Davis. Understanding and Implementing ISO 9000: 2000. 2nd ed. Prentice Hall, 2002.
Warning: These citations may not always be 100% accurate.