Khumalo, G., Ntlokonkulu, L., & Rapoo, T. (2003). Alternative service delivery arrangements at municipal level in South Africa: Assessing the impact of electricity service delivery and customer satisfaction in Johannesburg. Centre for Policy Studies.
Chicago Style (17th ed.) CitationKhumalo, Gardner, Libhongo Ntlokonkulu, and Thabo Rapoo. Alternative Service Delivery Arrangements at Municipal Level in South Africa: Assessing the Impact of Electricity Service Delivery and Customer Satisfaction in Johannesburg. Johannesburg: Centre for Policy Studies, 2003.
MLA (9th ed.) CitationKhumalo, Gardner, et al. Alternative Service Delivery Arrangements at Municipal Level in South Africa: Assessing the Impact of Electricity Service Delivery and Customer Satisfaction in Johannesburg. Centre for Policy Studies, 2003.