Khumalo, G., Ntlokonkulu, L., & Rapoo, T. (2003). Alternative service delivery arrangements at municipal level in South Africa: Assessing the impact of electricity service delivery and customer satisfaction in Johannesburg. Centre for Policy Studies.
Chicago-Zitierstil (17. Ausg.)Khumalo, Gardner, Libhongo Ntlokonkulu, und Thabo Rapoo. Alternative Service Delivery Arrangements at Municipal Level in South Africa: Assessing the Impact of Electricity Service Delivery and Customer Satisfaction in Johannesburg. Johannesburg: Centre for Policy Studies, 2003.
MLA-Zitierstil (9. Ausg.)Khumalo, Gardner, et al. Alternative Service Delivery Arrangements at Municipal Level in South Africa: Assessing the Impact of Electricity Service Delivery and Customer Satisfaction in Johannesburg. Centre for Policy Studies, 2003.