APA (7th ed.) Citation

Barlow, J., & Stewart, P. (2004). Branded customer service: The new competitive edge (1. ed.). Berrett-Koehler.

Chicago Style (17th ed.) Citation

Barlow, Janelle, and Paul Stewart. Branded Customer Service: The New Competitive Edge. 1. ed. San Francisco, CA: Berrett-Koehler, 2004.

MLA (9th ed.) Citation

Barlow, Janelle, and Paul Stewart. Branded Customer Service: The New Competitive Edge. 1. ed. Berrett-Koehler, 2004.