Essentials of organizational behavior:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Pearson/Prentice Hall
2005
|
| Ausgabe: | 8. ed., international ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XX, 330 S. graph. Darst. |
| ISBN: | 0131290177 |
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| 245 | 1 | 0 | |a Essentials of organizational behavior |c Stephen P. Robbins |
| 250 | |a 8. ed., international ed. | ||
| 264 | 1 | |a Upper Saddle River, NJ |b Pearson/Prentice Hall |c 2005 | |
| 300 | |a XX, 330 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Delovne skupine | |
| 650 | 4 | |a Employees | |
| 650 | 4 | |a Kadrovska politika - HRM - Vodstveni kadri - Učbeniki za visoke šole | |
| 650 | 4 | |a Management - Organizacija in vodenje - Kontrolni mehanizmi - Učbeniki za visoke šole | |
| 650 | 4 | |a Motivacija | |
| 650 | 4 | |a Motivation | |
| 650 | 4 | |a Organizacija poslovanja - Individualizacija - Vedenjski vzorci - Učbeniki za visoke šole | |
| 650 | 4 | |a Organizacijska kultura | |
| 650 | 4 | |a Organizacijska struktura | |
| 650 | 4 | |a Organizacijske spremembe | |
| 650 | 4 | |a Organizacijsko vedenje | |
| 650 | 4 | |a Organizational change | |
| 650 | 4 | |a Organizational culture | |
| 650 | 4 | |a Organizational structure | |
| 650 | 4 | |a Psihologija organizacije - Zaposleni - Psihofiziološki aspekti - Učbeniki za visoke šole | |
| 650 | 4 | |a Skupinsko delo - Delovne organizacije - Organizacijske oblike - Učbeniki za visoke šole | |
| 650 | 4 | |a Skupinsko delo - Kreativne sposobnosti - Diagnostika - Učbeniki za visoke šole | |
| 650 | 4 | |a Vodenje - Upravljanje s človeškimi viri - Delovna razmerja - Učbeniki za visoke šole | |
| 650 | 4 | |a Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole | |
| 650 | 4 | |a Working groups | |
| 650 | 4 | |a Zaposleni | |
| 650 | 4 | |a Organizational behavior | |
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Datensatz im Suchindex
| _version_ | 1804132894681071616 |
|---|---|
| adam_text | Brief Contents
Preface xvii
Part I PROLOGUE 1
1 Introduction to Organizational Behavior 1
Part II THE INDIVIDUAL IN THE ORGANIZATION 17
2 Foundations of Individual Behavior 17
3 Personality and Emotions 34
4 Basic Motivation Concepts 47
5 Motivation: From Concepts to Applications 63
6 Individual Decision Making 84
Part III GROUPS IN THE ORGANIZATION 101
7 Foundations of Group Behavior 101
8 Understanding Work Teams 119
9 Communication 136
10 Leadership and Creating Trust 156
11 Power and Politics 176
12 Conflict and Negotiation 193
Part IV THE ORGANIZATION SYSTEM 210
13 Foundations of Organization Structure 210
14 Organizational Culture 229
15 Human Resource Policies and Practices 247
16 Organizational Change and Development 264
Epilogue 283
Endnotes 285
Index/Glossary 307
Contents
Preface xvii
Part I PROLOGUE 1
1 Introduction to Organizational Behavior 1
The Field of Organizational Behavior 2
Definition 2
Contributing Disciplines 3
Goals of Organizational Behavior 5
Explanation S
Prediction S
Control 5
Challenges and Opportunities for OB: A Managerial Perspective 6
Responding to Globalization 6
Managing Workforce Diversity 7
Improving Quality and Productivity 9
Improving People Skills 10
Improving Customer Service 11
Empowering People 11
Working in Networked Organizations 12
Stimulating Innovation and Change 12
Coping with Temporariness 13
Helping Employees Balance Work/Life Conflicts 13
Declining Employee Loyalty 14
Improving Ethical Behavior 14
The Plan of This Book 15
Part II THE INDIVIDUAL IN THE ORGANIZATION 17
2 Foundations of Individual Behavior 17
Values 17
Types of Values 18
viii Contents
Values, Loyalty, and Ethical Behavior 20
Values Across Cultures 21
Attitudes 24
Job Satisfaction 24
Reducing Dissonance 25
The Attitude/Behavior Relationship 21
Perception 27
Factors Influencing Perception 28
Attribution Theory 28
Shortcuts to Judging Others 29
Learning 30
Implications for Managers 31
3 Personality and Emotions 34
Personality 34
The Myers Briggs Type Indicator 35
The Big Five Model 35
Other Key Personality Attributes 36
Personality and National Culture 38
Matching Personalities and Jobs 39
Emotions 40
What Are Emotions? 41
Felt Versus Displayed Emotions 42
The Six Universal Emotions 42
Gender and Emotions 43
Emotions and National Culture 43
OB Applications 44
Implications for Managers 46
4 Basic Motivation Concepts 47
What Is Motivation? 48
Early Theories of Motivation 48
Hierarchy of Needs Theory 48
Theory X and Theory Y 50
Two Factor Theory 50
Contemporary Theories of Motivation 52
McClelland s Theory of Needs 52
Goal Setting Theory 53
I
Contents
Reinforcement Theory 55
Job Design Theory 55
Equity Theory 58
Expectancy Theory 60
Don t Forget: Motivation Theories Are Culture Bound! 61
Implications for Managers 62
5 Motivation: From Concepts to Applications 63
Management by Objectives 64
WhathMBO? 64
Linking MBO and Goal Setting Theory 65
MBO in Practice 65
Behavior Modification 66
What Is OB Mod? 66
Linking OB Mod and Reinforcement Theory 68
OB Mod in Practice 68
Employee Recognition Programs 68
What Are Employee Recognition Programs? 69
Linking Recognition Programs and Reinforcement
Theory 69
Employee Recognition Programs in Practice 69
Employee Involvement Programs 70
What Is Employee Involvement? 10
Examples of Employee Involvement Programs 10
Linking Employee Involvement Programs and Motivation
Theories 12
Employee Involvement Programs in Practice 12
Job Redesign and Scheduling Programs 73
Wlmt Is Job Redesign and Scheduling? 73
Linking Job Redesign and Scheduling to Motivation
Theories IS
Job Redesign and Scheduling in Practice IS
Variable Pay Programs 79
What Are Variable Pay Programs? 19
Linking Variable Pay Programs and Expectancy
Theory 80
Variable Pay Programs in Practice 81
x Contents
Skill Based Pay Plans 81
What Are Skill Based Pay Plans? 81
Linking Skill Based Pay Plans to Motivation
Theories 82
Skill Based Pay in Practice 82
A Final Thought: Motivating the Diversified Workforce 83
Implications for Managers 83
6 Individual Decision Making 84
How Should Decisions Be Made? 85
The Rational Decision Making Process 85
Improving Creativity in Decision Making 86
How Decisions Are Actually Made in Organizations 88
Bounded Rationality 88
Common Biases and Errors 89
Intuition 92
Individual Differences 93
Organizational Constraints 91
Cultural Differences 98
Ethics in Decision Making 99
Implications for Managers 100
Part III GROUPS IN THE ORGANIZATION 101
7 Foundations of Group Behavior 101
Defining and Classifying Groups 101
Basic Group Concepts 102
Roles 103
Norms 104
Status 101
Cohesiveness 109
Size 110
Composition 111
Group Decision Making 112
The Individual Versus the Group 113
Groupthink and Groupshift 113
Selecting the Best Group Decision Making
Technique 115 ,
Contents
Implications for Managers 116
8 Understanding Work Teams 119
Why Have Teams Become So Popular? 120
Teams Versus Groups: What s the Difference? 120
Types of Teams 121
Problem Solving Teams 122
Self Managed Work Teams 122
Cross Functional Teams 123
Virtual Teams 124
Creating Effective Teams 125
Context 126
Composition 121
Work Design 129
Process 129
Turning Individuals into Team Players 130
The Challenge 131
Shaping Team Players 131
The Ethics of Forced Team Participation 132
Teams and Quality Management 133
Beware! Teams Aren t Always the Answer 134
Implications for Managers 134
9 Communication 136
Functions of Communication 137
The Communication Process 137
Direction of Communication 138
Downward 138
Upward 139
Lateral 139
Interpersonal Communication 139
Oral Communication 139
Written Communication 140
Nonverbal Communication 140
Organizational Communication 142
Formal Small Group Networks 142
The Grapevine 142
xii Contents
Computer Aided Communication 144
Knowledge Management 147
Barriers to Effective Communication 148
Filtering 148
Selective Perception 149
Information Overload 149
Gender Styles 149
Emotions 149
Language 150
Cross Cultural Communication 150
Cultural Context ISO
A Cultural Guide 151
Ethics in Communication: Is It Wrong To Tell a Lie? 152
Implications for Managers 152
10 Leadership and Creating Trust 156
What Is Leadership? 156
Trait Theories 157
Behavioral Theories 158
Ohio State Studies 158
University of Michigan Studies 159
The Managerial Grid 159
Summary of Behavioral Theories 160
Contingency Theories 161
The Fiedler Model 161
Leader Member Exchange Theory 163
Path Goal Theory 163
Leader Participation Model 165
Charismatic Leadership 166
What Is Charismatic Leaderships 166
How Charismatic Leaders Influence Followers 167
The Case For and Against Charismatic Leadership 167
Contemporary Issues in Leadership 168
Emotional Intelligence and Leadership
Effectiveness 169
Ethical Leadership 169
Cross Cultural Leadership 170
Is Leadership Always Relevant? 170
I
Contents
Trust and Leadership 171
What Is Trust? 171
Linking Trust to Leadership 112
Three Types of Trust 173
How Do You Build Trust? 114
Implications for Managers 175
11 Power and Politics 176
A Definition of Power 176
Contrasting Leadership and Power 177
Bases of Power 177
Formal Power 177
Personal Power 178
Dependency: The Key to Power 179
The General Dependency Postulate 179
What Creates Dependency)? 180
Power in Groups: Coalitions 181
Sexual Harassment: Unequal Power in the Workplace 182
Politics: Power in Action 183
A Definition of Political Behavior 183
The Importance of a Political Perspective 184
Factors Contributing to Political Behavior 184
Flow Do People Respond to Organizational Politics? 186
Impression Management 189
The Ethics of Behaving Politically 190
Implications for Managers 191
12 Conflict and Negotiation 193
A Definition of Conflict 193
Transitions in Conflict Thought 194
The Traditional Mew I M
The Human Relations I ww 194
The Interactionist Hew 19 5
Functional Versus Dysfunctional Conflict 195
The Conflict Process 195
Stage I: Potential Opposition 195
Stage II: Cognition and Personalization 197
xiv Contents
Stage III: Behavior 198
Stage TV: Outcomes 199
Creating Functional Conflict 201
Negotiation 202
Bargaining Strategies 202
Issues in Negotiation 204
The Ethics of Lying and Deceiving in Negotiations 201
Implications for Managers 208
Part IV THE ORGANIZATION SYSTEM 210
13 Foundations of Organization Structure 210
What Is Organization Structure? 211
Work Specialization 211
Departmentalization 213
Chain of Command 214
Span of Control 215
Centralization and Decentralization 216
Formalization 216
Common Organizational Designs 217
The Simple Structure 211
The Bureaucracy 218
The Matrix Structure 218
New Options 220
The Team Structure 220
The Virtual Organization 221
The Boundary/less Organization 222
Why Do Structures Differ? 224
Strategy 224
Organization Size 225
Technology 225
Environmental Uncertainty 226
Organization Structure and Employee Behavior 226
Implications for Managers 228
14 Organizational Culture 229
Defining Organizational Culture 230
Culture Is a Descriptive Term 230 j
1
Contents
Do Organizations Have Uniform Cultures? 231
Strong Versus Weak Cultures 231
What Does Culture Do? 232
Culture s Functions 232
Culture as a Liability 232
Creating and Sustaining Culture 233
How a Culture Begins 233
Keeping a Culture Alive 233
Summary: How Cultures Form 231
How Employees Learn Culture 237
Stories 231
Rituals 238
Material Symbols 238
Language 238
Managing Cultural Change 239
Creating an Ethical Organizational Culture 240
Creating a Customer Responsive Culture 241
Key Variables Shaping Customer Responsive
Cultures 241
Managerial Action 242
Spirituality and Organizational Culture 242
What Is Spirituality? 243
Why Spirituality Now? 243
Characteristics of a Spiritual Organization 243
Criticisms of Spirituality 244
Organizational Culture Versus National Culture 245
Organizational Culture and the Paradox of Diversity 245
Implications for Managers 246
15 Human Resource Policies and Practices 247
Employee Selection 247
Interviews 248
Written Tests 249
Performance Simulation Tests 249
Training and Development Programs 250
Types of Training 250
Training Methods 252
Career Development 253
!
j
xvi Contents :
i
Performance Appraisal 254
Performance Appraisal and Motivation 254
What Do We Evaluate? 255
Who Should Do the Evaluating? 256
Performance Appraisal Methods 258
Suggestions for Improving Performance Appraisals 259
Don Y Forget Performance Feedback! 261
What About Team Performance Appraisals? 262
Performance Appraisal in a Global Context 262
Implications for Managers 263
16 Organizational Change and Development 264
Forces for Change 265
Change Agents 266
Two Views of Change 267
The Calm Waters Simile 261
The White Water Rapids Simile 268
Putting the Tivo Views in Perspective 268
Resistance to Change 269
Individual Resistance 269
Organizational Resistance 270
Overcoming Resistance to Change 211
Managing Change Through Organizational Development 273
Sensitivity Training 213
Survey Feedback 214
Process Consultation 214
Team Building 215
Intergroup Development 216
Appreciative Inquiry 216
Contemporary Issues in Organizational Change 277
Technology in the Workplace 211
Work Stress 219
Stimulating Innovation 280
Implications for Managers 282
Epilogue 283
Endnotes 285
Index/Glossary 307
i
1
|
| any_adam_object | 1 |
| author | Robbins, Stephen P. 1943- |
| author_GND | (DE-588)124203973 |
| author_facet | Robbins, Stephen P. 1943- |
| author_role | aut |
| author_sort | Robbins, Stephen P. 1943- |
| author_variant | s p r sp spr |
| building | Verbundindex |
| bvnumber | BV019428290 |
| classification_rvk | QP 342 |
| classification_tum | WIR 565f PSY 620f |
| ctrlnum | (OCoLC)438481741 (DE-599)BVBBV019428290 |
| dewey-full | 658.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3 |
| dewey-search | 658.3 |
| dewey-sort | 3658.3 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Psychologie Arbeitswissenschaften Wirtschaftswissenschaften |
| edition | 8. ed., international ed. |
| format | Book |
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| genre | 1\p (DE-588)4151278-9 Einführung gnd-content |
| genre_facet | Einführung |
| id | DE-604.BV019428290 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T20:00:05Z |
| institution | BVB |
| isbn | 0131290177 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-012888322 |
| oclc_num | 438481741 |
| open_access_boolean | |
| owner | DE-19 DE-BY-UBM DE-703 DE-91 DE-BY-TUM DE-188 |
| owner_facet | DE-19 DE-BY-UBM DE-703 DE-91 DE-BY-TUM DE-188 |
| physical | XX, 330 S. graph. Darst. |
| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | Pearson/Prentice Hall |
| record_format | marc |
| spelling | Robbins, Stephen P. 1943- Verfasser (DE-588)124203973 aut Essentials of organizational behavior Stephen P. Robbins 8. ed., international ed. Upper Saddle River, NJ Pearson/Prentice Hall 2005 XX, 330 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Delovne skupine Employees Kadrovska politika - HRM - Vodstveni kadri - Učbeniki za visoke šole Management - Organizacija in vodenje - Kontrolni mehanizmi - Učbeniki za visoke šole Motivacija Motivation Organizacija poslovanja - Individualizacija - Vedenjski vzorci - Učbeniki za visoke šole Organizacijska kultura Organizacijska struktura Organizacijske spremembe Organizacijsko vedenje Organizational change Organizational culture Organizational structure Psihologija organizacije - Zaposleni - Psihofiziološki aspekti - Učbeniki za visoke šole Skupinsko delo - Delovne organizacije - Organizacijske oblike - Učbeniki za visoke šole Skupinsko delo - Kreativne sposobnosti - Diagnostika - Učbeniki za visoke šole Vodenje - Upravljanje s človeškimi viri - Delovna razmerja - Učbeniki za visoke šole Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole Working groups Zaposleni Organizational behavior Organisationspsychologie (DE-588)4043786-3 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Organisationsverhalten (DE-588)4285859-8 gnd rswk-swf Führung (DE-588)4018776-7 gnd rswk-swf 1\p (DE-588)4151278-9 Einführung gnd-content Unternehmen (DE-588)4061963-1 s Führung (DE-588)4018776-7 s Organisationsverhalten (DE-588)4285859-8 s 2\p DE-604 Organisationspsychologie (DE-588)4043786-3 s 3\p DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=012888322&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Robbins, Stephen P. 1943- Essentials of organizational behavior Delovne skupine Employees Kadrovska politika - HRM - Vodstveni kadri - Učbeniki za visoke šole Management - Organizacija in vodenje - Kontrolni mehanizmi - Učbeniki za visoke šole Motivacija Motivation Organizacija poslovanja - Individualizacija - Vedenjski vzorci - Učbeniki za visoke šole Organizacijska kultura Organizacijska struktura Organizacijske spremembe Organizacijsko vedenje Organizational change Organizational culture Organizational structure Psihologija organizacije - Zaposleni - Psihofiziološki aspekti - Učbeniki za visoke šole Skupinsko delo - Delovne organizacije - Organizacijske oblike - Učbeniki za visoke šole Skupinsko delo - Kreativne sposobnosti - Diagnostika - Učbeniki za visoke šole Vodenje - Upravljanje s človeškimi viri - Delovna razmerja - Učbeniki za visoke šole Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole Working groups Zaposleni Organizational behavior Organisationspsychologie (DE-588)4043786-3 gnd Unternehmen (DE-588)4061963-1 gnd Organisationsverhalten (DE-588)4285859-8 gnd Führung (DE-588)4018776-7 gnd |
| subject_GND | (DE-588)4043786-3 (DE-588)4061963-1 (DE-588)4285859-8 (DE-588)4018776-7 (DE-588)4151278-9 |
| title | Essentials of organizational behavior |
| title_auth | Essentials of organizational behavior |
| title_exact_search | Essentials of organizational behavior |
| title_full | Essentials of organizational behavior Stephen P. Robbins |
| title_fullStr | Essentials of organizational behavior Stephen P. Robbins |
| title_full_unstemmed | Essentials of organizational behavior Stephen P. Robbins |
| title_short | Essentials of organizational behavior |
| title_sort | essentials of organizational behavior |
| topic | Delovne skupine Employees Kadrovska politika - HRM - Vodstveni kadri - Učbeniki za visoke šole Management - Organizacija in vodenje - Kontrolni mehanizmi - Učbeniki za visoke šole Motivacija Motivation Organizacija poslovanja - Individualizacija - Vedenjski vzorci - Učbeniki za visoke šole Organizacijska kultura Organizacijska struktura Organizacijske spremembe Organizacijsko vedenje Organizational change Organizational culture Organizational structure Psihologija organizacije - Zaposleni - Psihofiziološki aspekti - Učbeniki za visoke šole Skupinsko delo - Delovne organizacije - Organizacijske oblike - Učbeniki za visoke šole Skupinsko delo - Kreativne sposobnosti - Diagnostika - Učbeniki za visoke šole Vodenje - Upravljanje s človeškimi viri - Delovna razmerja - Učbeniki za visoke šole Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole Working groups Zaposleni Organizational behavior Organisationspsychologie (DE-588)4043786-3 gnd Unternehmen (DE-588)4061963-1 gnd Organisationsverhalten (DE-588)4285859-8 gnd Führung (DE-588)4018776-7 gnd |
| topic_facet | Delovne skupine Employees Kadrovska politika - HRM - Vodstveni kadri - Učbeniki za visoke šole Management - Organizacija in vodenje - Kontrolni mehanizmi - Učbeniki za visoke šole Motivacija Motivation Organizacija poslovanja - Individualizacija - Vedenjski vzorci - Učbeniki za visoke šole Organizacijska kultura Organizacijska struktura Organizacijske spremembe Organizacijsko vedenje Organizational change Organizational culture Organizational structure Psihologija organizacije - Zaposleni - Psihofiziološki aspekti - Učbeniki za visoke šole Skupinsko delo - Delovne organizacije - Organizacijske oblike - Učbeniki za visoke šole Skupinsko delo - Kreativne sposobnosti - Diagnostika - Učbeniki za visoke šole Vodenje - Upravljanje s človeškimi viri - Delovna razmerja - Učbeniki za visoke šole Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole Working groups Zaposleni Organizational behavior Organisationspsychologie Unternehmen Organisationsverhalten Führung Einführung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=012888322&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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