Superior customer value in the new economy: concepts and cases
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Bibliographic Details
Main Authors: Johnson, William Charles (Author), Weinstein, Art (Author)
Format: Book
Language:English
Published: Boca Raton, FL St. Lucie Press 2004
Edition:2nd ed.
Subjects:
Item Description:Rev. ed. of: Designing and delivering superior customer value / Art Weinstein and William C. Johnson. 1999.
Physical Description:xix, 434 p. ill. 25 cm
ISBN:1574443569

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Interlibrary loan Place Request Caution: Not in THWS collection!