Superior customer value in the new economy: concepts and cases
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boca Raton, FL
St. Lucie Press
2004
|
| Ausgabe: | 2nd ed. |
| Schlagworte: | |
| Beschreibung: | Rev. ed. of: Designing and delivering superior customer value / Art Weinstein and William C. Johnson. 1999. |
| Beschreibung: | xix, 434 p. ill. 25 cm |
| ISBN: | 1574443569 |
Internformat
MARC
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| 100 | 1 | |a Johnson, William Charles |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Superior customer value in the new economy |b concepts and cases |c William C. Johnson ; Art Weinstein |
| 250 | |a 2nd ed. | ||
| 264 | 1 | |a Boca Raton, FL |b St. Lucie Press |c 2004 | |
| 300 | |a xix, 434 p. |b ill. |c 25 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Rev. ed. of: Designing and delivering superior customer value / Art Weinstein and William C. Johnson. 1999. | ||
| 650 | 4 | |a aCustomer services |a xManagement | |
| 650 | 4 | |a aConsumer satisfaction | |
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| 700 | 1 | |a Weinstein, Art |e Verfasser |4 aut | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-012860833 | ||
Datensatz im Suchindex
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| author | Johnson, William Charles Weinstein, Art |
| author_facet | Johnson, William Charles Weinstein, Art |
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| author_sort | Johnson, William Charles |
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| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)633453789 (DE-599)BVBBV019398460 |
| discipline | Wirtschaftswissenschaften |
| edition | 2nd ed. |
| format | Book |
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| id | DE-604.BV019398460 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:59:23Z |
| institution | BVB |
| isbn | 1574443569 |
| language | English |
| lccn | 2004041820 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-012860833 |
| oclc_num | 633453789 |
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| owner | DE-19 DE-BY-UBM |
| owner_facet | DE-19 DE-BY-UBM |
| physical | xix, 434 p. ill. 25 cm |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | St. Lucie Press |
| record_format | marc |
| spelling | Johnson, William Charles Verfasser aut Superior customer value in the new economy concepts and cases William C. Johnson ; Art Weinstein 2nd ed. Boca Raton, FL St. Lucie Press 2004 xix, 434 p. ill. 25 cm txt rdacontent n rdamedia nc rdacarrier Rev. ed. of: Designing and delivering superior customer value / Art Weinstein and William C. Johnson. 1999. aCustomer services xManagement aConsumer satisfaction Unternehmen (DE-588)4061963-1 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Kundenmanagement (DE-588)4236865-0 s DE-604 Weinstein, Art Verfasser aut |
| spellingShingle | Johnson, William Charles Weinstein, Art Superior customer value in the new economy concepts and cases aCustomer services xManagement aConsumer satisfaction Unternehmen (DE-588)4061963-1 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4236865-0 |
| title | Superior customer value in the new economy concepts and cases |
| title_auth | Superior customer value in the new economy concepts and cases |
| title_exact_search | Superior customer value in the new economy concepts and cases |
| title_full | Superior customer value in the new economy concepts and cases William C. Johnson ; Art Weinstein |
| title_fullStr | Superior customer value in the new economy concepts and cases William C. Johnson ; Art Weinstein |
| title_full_unstemmed | Superior customer value in the new economy concepts and cases William C. Johnson ; Art Weinstein |
| title_short | Superior customer value in the new economy |
| title_sort | superior customer value in the new economy concepts and cases |
| title_sub | concepts and cases |
| topic | aCustomer services xManagement aConsumer satisfaction Unternehmen (DE-588)4061963-1 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | aCustomer services xManagement aConsumer satisfaction Unternehmen Kundenmanagement |
| work_keys_str_mv | AT johnsonwilliamcharles superiorcustomervalueintheneweconomyconceptsandcases AT weinsteinart superiorcustomervalueintheneweconomyconceptsandcases |