APA-Zitierstil (7. Ausg.)

Johnson, W. C., & Weinstein, A. (2004). Superior customer value in the new economy: Concepts and cases (2nd ed.). St. Lucie Press.

Chicago-Zitierstil (17. Ausg.)

Johnson, William Charles, und Art Weinstein. Superior Customer Value in the New Economy: Concepts and Cases. 2nd ed. Boca Raton, FL: St. Lucie Press, 2004.

MLA-Zitierstil (9. Ausg.)

Johnson, William Charles, und Art Weinstein. Superior Customer Value in the New Economy: Concepts and Cases. 2nd ed. St. Lucie Press, 2004.