Customer service: building successful skills for the twenty-first century
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston u.a.
McGraw-Hill Irwin
2005
|
| Edition: | 3. ed. |
| Subjects: | |
| Physical Description: | XVI, 416 S. Ill., Kt. |
| ISBN: | 0072938056 0071112928 |
Staff View
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Record in the Search Index
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| any_adam_object | |
| author | Lucas, Robert W. |
| author_GND | (DE-588)1013121724 |
| author_facet | Lucas, Robert W. |
| author_role | aut |
| author_sort | Lucas, Robert W. |
| author_variant | r w l rw rwl |
| building | Verbundindex |
| bvnumber | BV019373762 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)54372274 (DE-599)BVBBV019373762 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 3. ed. |
| format | Book |
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| id | DE-604.BV019373762 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:58:48Z |
| institution | BVB |
| isbn | 0072938056 0071112928 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-012837088 |
| oclc_num | 54372274 |
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| physical | XVI, 416 S. Ill., Kt. |
| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | McGraw-Hill Irwin |
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| spelling | Lucas, Robert W. Verfasser (DE-588)1013121724 aut Customer service building successful skills for the twenty-first century Robert W. Lucas 3. ed. Boston u.a. McGraw-Hill Irwin 2005 XVI, 416 S. Ill., Kt. txt rdacontent n rdamedia nc rdacarrier Customer services Kundendienst (DE-588)4135134-4 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 |
| spellingShingle | Lucas, Robert W. Customer service building successful skills for the twenty-first century Customer services Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4135134-4 |
| title | Customer service building successful skills for the twenty-first century |
| title_auth | Customer service building successful skills for the twenty-first century |
| title_exact_search | Customer service building successful skills for the twenty-first century |
| title_full | Customer service building successful skills for the twenty-first century Robert W. Lucas |
| title_fullStr | Customer service building successful skills for the twenty-first century Robert W. Lucas |
| title_full_unstemmed | Customer service building successful skills for the twenty-first century Robert W. Lucas |
| title_short | Customer service |
| title_sort | customer service building successful skills for the twenty first century |
| title_sub | building successful skills for the twenty-first century |
| topic | Customer services Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Customer services Kundendienst |
| work_keys_str_mv | AT lucasrobertw customerservicebuildingsuccessfulskillsforthetwentyfirstcentury |