APA-Zitierstil (7. Ausg.)

Taylor, S., & Gartside, L. (2004). Model business letters, e-mails & other business documents (6. ed.). FT, Financial Times/Prentice Hall.

Chicago-Zitierstil (17. Ausg.)

Taylor, Shirley, und Leonard Gartside. Model Business Letters, E-mails & Other Business Documents. 6. ed. London [u.a.]: FT, Financial Times/Prentice Hall, 2004.

MLA-Zitierstil (9. Ausg.)

Taylor, Shirley, und Leonard Gartside. Model Business Letters, E-mails & Other Business Documents. 6. ed. FT, Financial Times/Prentice Hall, 2004.