Making services work for poor people:
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Washington, D.C.
World Bank [u.a.]
2003
|
| Series: | World development report
2004 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Einzelaufnahme eines Zeitschr.-Bd. |
| Physical Description: | XVI, 271 S. |
| ISBN: | 0821355376 082135468x |
Staff View
MARC
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| 650 | 4 | |a Poverty |z Developing countries | |
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Record in the Search Index
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|---|---|
| adam_text | B 53066 FV, WORLD DEVELOPMENT REPORT MAKING SERVICES WORK FOR POOR
PEOPLE A COPUBLICATION OF THE WORLD BANK AND OXFORD UNIVERSITY PRESS
CONTENTS ACKNOWLEDGMENTS XIII ABBREVIATIONS AND DATA NOTES XIV FOREWORD
XV OVERVIEW 1 THE PROBLEM 2 THE FRAMEWORK OF RELATIONSHIPS*BETWEEN
CLIENTS, PROVIDERS, AND POLICYMAKERS WHAT NOT TO DO 10 WHAT CAN BE DONE?
12 SERVICES CAN WORK FOR POOR PEOPLE BUT TOO OFTEN THEY FAIL 19 OUTCOMES
ARE SUBSTANTIALLY WORSE FOR POOR PEOPLE 20 AFFORDABLE ACCESS TO SERVICES
IS LOW*ESPECIALLY FOR POOR PEOPLE 20 QUALITY*A RANGE OF FAILURES 22
MAKING SERVICES WORK TO IMPROVE OUTCOMES 26 SPOTLIGHT ON PROGRESA 30
GOVERNMENTS SHOULD MAKE SERVICES WORK 32 A PUBLIC RESPONSIBILITY 32
GROWTH, THOUGH ESSENTIAL, IS NOT ENOUGH 35 MORE PUBLIC SPENDING ALONE IS
NOT ENOUGH 35 TECHNICAL ADJUSTMENTS WITHOUT CHANGES IN INCENTIVES ARE
NOT ENOUGH 40 UNDERSTANDING WHAT WORKS AND WHY*TO IMPROVE SERVICES 42
SPOTLIGHT ON KERALA AND UTTAR PRADESH 44 THE FRAMEWORK FOR SERVICE
PROVISION 46 AN ANALYTICAL FRAMEWORK: ACTORS AND ACCOUNTABILITIES 47 WHY
ESTABLISHING RELATIONSHIPS OF ACCOUNTABILITY IS SO COMPLEX 52 SUCCESSES
AND FAILURES OF THE PUBLIC SECTOR AND THE MARKET 54 FROM PRINCIPLES TO
INSTRUMENTS 58 REFORMING INSTITUTIONS TO IMPROVE SERVICES FOR POOR
PEOPLE WILL BE DIFFICULT 60 SPOTLIGHT ON UGANDA 62 4 CLIENTS AND
PROVIDERS 64 WHEN WILL STRENGTHENING THE CLIENT-PRODUCER LINK MATTER
MOST? 64 INCREASING CLIENT POWER THROUGH CHOICE 66 INCREASING CONSUMER
POWER THROUGH PARTICIPATION 70 CLIENT POWER IN EIGHT SIZES 74 SPOTLIGHT
ON THE BAMAKO INITIATIVE 76 5 CITIZENS AND POLITICIANS 78 CITIZEN VOICE
AND POLITICAL ACCOUNTABILITY 78 THE POLITICS OF PROVIDING PUBLIC
SERVICES TO POOR PEOPLE 81 BEYOND THE BALLOT BOX: CITIZEN INITIATIVES TO
INCREASE ACCOUNTABILITY 85 INFORMATION STRATEGIES TO STRENGTHEN VOICE 86
DECENTRALIZATION TO STRENGTHEN VOICE 89 CITIZEN VOICE IN EIGHT SIZES 90
SPOTLIGHT ON THE KECAMATAN DEVELOPMENT PROGRAM 92 SPOTLIGHT ON NORWAY
AND ESTONIA 94 6 POLICYMAKERS AND PROVIDERS 95 COMPACTS, MANAGEMENT, AND
THE LONG ROUTE OF ACCOUNTABILITY 95 INCREASING ACCOUNTABILITY:
SEPARATING THE POLICYMAKER FROM THE PROVIDER 98 LIMITS TO ACCOUNTABILITY
99 OVERCOMING THE LIMITS 100 PROVIDER INCENTIVES IN EIGHT SIZES 106
SCALING UP, SCALING BACK, AND WISING UP 108 SPOTLIGHT ON CAMBODIA 109 7
BASIC EDUCATION SERVICES 111 COMMON PROBLEMS OF SERVICE PROVISION 111
FOR HIGHER-QUALITY SYSTEMS, STRENGTHEN THE RELATIONSHIPS OF
ACCOUNTABILITY 113 CITIZENS AND CLIENTS, POLITICIANS AND POLICYMAKERS:
VOICE 114 POLICYMAKERS AND ORGANIZATIONAL PROVIDERS: COMPACTS 117
ORGANIZATIONAL AND FRONTLINE PROVIDERS: MANAGEMENT 124 CLIENT POWER 124
GETTING REFORM GOING 128 SPOTLIGHT ON EDUCO 131 8 HEALTH AND NUTRITION
SERVICES 133 THE HEALTH OF POOR PEOPLE 134 MARKET FAILURES AND
GOVERNMENT FAILURES 136 STRENGTHENING CLIENT POWER 143 STRENGTHENING
POOR CITIZENS VOICE 146 COMPACTS: PROVIDER INCENTIVES TO SERVE THE POOR
149 SIX SIZES FIT ALL? 154 SPOTLIGHT ON COSTA RICA AND CUBA 157 9
DRINKING WATER, SANITATION, AND ELECTRICITY 159 THE STATE OF WATER AND
SANITATION SERVICES 159 INFRASTRUCTURE AND THE ACCOUNTABILITY FRAMEWORK
FOR SERVICE DELIVERY 160 URBAN WATER NETWORKS 164 RURAL AREAS: NETWORK
AND NON-NETWORK SYSTEMS 171 SANITATION 173 ELECTRICITY 175 MOVING THE
REFORM AGENDA FORWARD 176 SPOTLIGHT ON JOHANNESBURG 178 10 PUBLIC SECTOR
UNDERPINNINGS OF SERVICE REFORM 180 STRENGTHENING THE FOUNDATIONS OF
GOVERNMENT 180 SPENDING WISELY 181 DECENTRALIZING TO IMPROVE SERVICES
185 MAKING, MANAGING, AND IMPLEMENTING GOOD POLICIES 191 CURBING
CORRUPTION IN SERVICE DELIVERY 195 MANAGING TRANSITIONS: OVERCOMING
REFORM HURDLES 198 EVALUATING AND LEARNING 199 SPOTLIGHT ON CEARD 201 11
DONORS AND SERVICE REFORM 203 AID AND ACCOUNTABILITY 203
STRENGTHEN*DON T WEAKEN*THE COMPACT 204 LET PROVIDER ORGANIZATIONS
MANAGE 206 INCREASE CLIENT POWER 208 PROMOTE VOICE 209 ALIGN AID
DELIVERY WITH SERVICE DELIVERY 211 WHY REFORMING AID IS SO DIFFICULT 216
BIBLIOGRAPHICAL NOTE 218 ENDNOTES 219 REFERENCES 228 SELECTED WORLD
DEVELOPMENT INDICATORS 2004 249
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| discipline | Wirtschaftswissenschaften |
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| spelling | Making services work for poor people Washington, D.C. World Bank [u.a.] 2003 XVI, 271 S. txt rdacontent n rdamedia nc rdacarrier World development report 2004 Einzelaufnahme eines Zeitschr.-Bd. Armen (personen) gtt Openbare dienstverlening gtt Entwicklungsländer Poverty Developing countries Public welfare Developing countries Rural poor Services for Developing countries Social service, Rural Developing countries Öffentliche Dienstleistung (DE-588)4123867-9 gnd rswk-swf Entwicklungspolitik (DE-588)4014957-2 gnd rswk-swf Bekämpfung (DE-588)4112701-8 gnd rswk-swf Armut (DE-588)4002963-3 gnd rswk-swf Entwicklungsländer (DE-588)4014954-7 gnd rswk-swf Entwicklungsländer (DE-588)4014954-7 g Armut (DE-588)4002963-3 s Bekämpfung (DE-588)4112701-8 s Entwicklungspolitik (DE-588)4014957-2 s Öffentliche Dienstleistung (DE-588)4123867-9 s 1\p DE-604 GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=012820266&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Making services work for poor people Armen (personen) gtt Openbare dienstverlening gtt Entwicklungsländer Poverty Developing countries Public welfare Developing countries Rural poor Services for Developing countries Social service, Rural Developing countries Öffentliche Dienstleistung (DE-588)4123867-9 gnd Entwicklungspolitik (DE-588)4014957-2 gnd Bekämpfung (DE-588)4112701-8 gnd Armut (DE-588)4002963-3 gnd |
| subject_GND | (DE-588)4123867-9 (DE-588)4014957-2 (DE-588)4112701-8 (DE-588)4002963-3 (DE-588)4014954-7 |
| title | Making services work for poor people |
| title_auth | Making services work for poor people |
| title_exact_search | Making services work for poor people |
| title_full | Making services work for poor people |
| title_fullStr | Making services work for poor people |
| title_full_unstemmed | Making services work for poor people |
| title_short | Making services work for poor people |
| title_sort | making services work for poor people |
| topic | Armen (personen) gtt Openbare dienstverlening gtt Entwicklungsländer Poverty Developing countries Public welfare Developing countries Rural poor Services for Developing countries Social service, Rural Developing countries Öffentliche Dienstleistung (DE-588)4123867-9 gnd Entwicklungspolitik (DE-588)4014957-2 gnd Bekämpfung (DE-588)4112701-8 gnd Armut (DE-588)4002963-3 gnd |
| topic_facet | Armen (personen) Openbare dienstverlening Entwicklungsländer Poverty Developing countries Public welfare Developing countries Rural poor Services for Developing countries Social service, Rural Developing countries Öffentliche Dienstleistung Entwicklungspolitik Bekämpfung Armut |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=012820266&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |