Supporting collaboration in global information systems:
"The exploration of Computer-Supported Cooperative Work (CSCW) has brought up many interesting findings about groups of cooperating individuals, the process of cooperation, and phenomena like group awareness both in co-located and geographically distributed gruops as well as technical support t...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
Linz
Trauner
2003
|
| Series: | Schriften der Johannes-Kepler-Universität Linz
Reihe C, Technik und Naturwissenschaften ; 41 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Summary: | "The exploration of Computer-Supported Cooperative Work (CSCW) has brought up many interesting findings about groups of cooperating individuals, the process of cooperation, and phenomena like group awareness both in co-located and geographically distributed gruops as well as technical support thereof. However, CSCW ist [sic] still often considered as an isolated field of research and in several other fields (of computer science) collaborative aspects are neglected. This thesis argues that particularly in global Internet-based information systems like the World-Wide-Web, where millions of users interact with the system at the same time, but are isolated from each other, this neglecting is obvious and obstructive. It investigates the adequate support for cooperation in global Internet-based information systems. In particular, this thesis presents the results from a thorough literature study into CSCW and groupware as well as global Internet-based information systems for single users, for groups, and for communities. And it derives requirements for a useable and useful cooperative global Internet-based information system. Furthermore, it describes the design, implementation, and evaluation of a prototype for a Computer-Supported Cooperative World-Wide Web (CSCW3), which combines global Internet-based information systems with CSCW."--cover p.4 |
| Physical Description: | XVIII, 269 S. Ill. |
| ISBN: | 3854875517 |
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| 520 | 3 | |a "The exploration of Computer-Supported Cooperative Work (CSCW) has brought up many interesting findings about groups of cooperating individuals, the process of cooperation, and phenomena like group awareness both in co-located and geographically distributed gruops as well as technical support thereof. However, CSCW ist [sic] still often considered as an isolated field of research and in several other fields (of computer science) collaborative aspects are neglected. This thesis argues that particularly in global Internet-based information systems like the World-Wide-Web, where millions of users interact with the system at the same time, but are isolated from each other, this neglecting is obvious and obstructive. It investigates the adequate support for cooperation in global Internet-based information systems. In particular, this thesis presents the results from a thorough literature study into CSCW and groupware as well as global Internet-based information systems for single users, for groups, and for communities. And it derives requirements for a useable and useful cooperative global Internet-based information system. Furthermore, it describes the design, implementation, and evaluation of a prototype for a Computer-Supported Cooperative World-Wide Web (CSCW3), which combines global Internet-based information systems with CSCW."--cover p.4 | |
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Record in the Search Index
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| adam_text | TOM GROSS SUPPORTING COLLABORATION IN GLOBAL INFORMATION SYSTEMS
UNIVERSITATSVERLAG RUDOLF TRAUNER LINZ 2003 TABLE OF CONTENTS
KURZFASSUNG I ABSTRACT ILL ACKNOWLEDGEMENTS V CONTENTS OVERVIEW VII
TABLE OF CONTENTS IX LIST OF FIGURES XVII LIST OF TABLES XIX CHAPTER 1
INTRODUCTION 1 1.1 THE CONTEXT OF THIS THESIS 1 1.1.1 CSCW, GROUPWARE
SYSTEMS AND GROUP AWARENESS 1 1.1.2 GLOBAL INFORMATION SYSTEMS 2 1.1.3
PROBLEMS WITH SINGLE-USER GIS 2 1.1.4 GIS AS SOCIAL PLACES 4 1.2
OBJECTIVES OF THE WORK 5 1.3 NOVELTY AND RELEVANCE OF THE WORK 6 1.4
CONVENTIONS 7 1.5 STRUCTURE OF THE THESIS 7 CHAPTER 2 REQUIREMENTS FOR
CSCW AND GROUPWARE 11 2.1 INTRODUCTION 12 2.1.1 THE EMERGENCE OF A NEW
FIELD*CSCW 12 2.1.2 EARLY VISIONS AND CONCEPTUAL FRAMEWORKS 14 2.1.3
STATE OF CSCW 15 2.1.4 SOFTWARE FOR CSCW*GROUPWARE 19 2.2 DETAILED
REQUIREMENTS FOR CSCW AND GROUPWARE 21 2.2.1 GROUP INTERACTION 21
2.2.1.1 THE NATURE OF GROUP INTERACTION 21 2.2.1.2 REQUIREMENTS FOR
GROUP INTERACTION 22 2.2.1.3 SUMMARY OF REQUIREMENTS FOR GROUP
INTERACTION 24 2.2.2 (COMPUTER-SUPPORTED) COOPERATIVE WORK 25 2.1.2.1
THE NATURE OF COOPERATIVE WORK 25 2.2.2.2 REQUIREMENTS FOR CSCW 26
2.2.2.3 SUMMARY OF REQUIREMENTS FOR CSCW 32 2.3 CHAPTER SUMMARY 33
TABLED CONTENTS CHAPTER 3 CSCW AND GROUPWARE 3 5 3.1 TAXONOMIES OF
GROUPWARE SYSTEMS 36 3.1.1 FUNCTIONAL TAXONOMIES 36 3.1.1.1 FUNCTIONAL
CRITERIA 36 3.1.1.2 TIME-SPACE-MATRIX 39 3.1.1.3 MULTI-DIMENSIONAL VIEW
40 3.1.2 APPLICATION-LEVEL TAXONOMIES 41 3.1.2.1 APPLICATION CRITERIA 41
3.1.2.2 APPLICATION-SPECIFIC CLASSIFICATIONS 41 3.2 SYSTEMS FOR
INFORMATION EXCHANGE 45 3.2.1 INTRODUCTION 45 3.2.2 EARLY MESSAGING
SYSTEMS 46 3.2.3 EXTENDED MESSAGE SYSTEMS 47 3.2.4 REAL-TIME
CONFERENCING SYSTEMS 49 3.2.4.1 TEXT-BASED REAL-TIME CONFERENCING
SYSTEMS 49 3.2.4.2 AUDIO REAL-TIME CONFERENCING SYSTEMS 51 ~~ 3.2.4.3
DESKTOP VIDEO CONFERENCING SYSTEMS 52 3.2.5 EVALUATION 53 3.2.5.1
FUNCTIONAL CRITERIA 53 3.2.5.2 GROUP INTERACTION AND CSCW 54 3.3 SHARED
INFORMATION SPACE SYSTEMS 56 3.3.1 INTRODUCTION 56 3.3.2 BULLETIN BOARD
SYSTEMS 56 3.3.3 SPECIAL DATABASES 58 3.3.4 GLOBAL INFORMATION SYSTEMS
59 3.3.5 EVALUATION 59 3.3.5.1 FUNCTIONAL CRITERIA 59 3.3.5.2 GROUP
INTERACTION AND CSCW 60 3.4 COORDINATION SYSTEMS 61 3.4.1 INTRODUCTION
62 3.4.2 WORKFLOW MANAGEMENT SYSTEMS 62 3.4.3 EVALUATION 65 3.4.3.1
FUNCTIONAL CRITERIA 65 3.2.5.2 GROUP INTERACTION AND CSCW 65 3.5 SYSTEMS
FOR WORKGROUP COMPUTING 66 3.5.1 INTRODUCTION 67 3.5.2 SCHEDULING SYSTEM
67 3.5.3 GROUP EDITING SYSTEMS 67 3.5.4 GROUP DECISION SUPPORT SYSTEMS
69 3.5.5 ELECTRONIC MEETING ROOM SYSTEMS 70 3.5.6 EVALUATION 71 3.5.6.1
FUNCTIONAL CRITERIA 71 3.5.6.2 GROUP INTERACTION AND CSCW 72 3.6 CHAPTER
SUMMARY 74 TABLE OF CONTENTS CHAPTER 4 REQUIREMENTS FOR GA 7 5 4.1
INTRODUCTION 76 4.1.1 EARLY FINDINGS IN RELATED FIELDS 76 4.1.2
MOTIVATION FOR GA IN CSCW AND GROUPWARE SYSTEMS 76 4.2 DETAILED
REQUIREMENTS 79 4.2.1 MULTIFARIOUS GA INFORMATION 80 4.2.1.1 THE NATURE
OF MULTIFARIOUS GA INFORMATION 80 4.2.1.2 REQUIREMENTS FOR MULTIFARIOUS
GA INFORMATION 81 4.2.1.3 SUMMARY OF REQUIREMENTS FOR MULTIFARIOUS GA
INFORMATION 86 4.2.2 ADEQUATE GA SUPPORT 86 4.2.2.1 THE NATURE OF
ADEQUATE GA SUPPORT 86 4.2.2.2 REQUIREMENTS FOR ADEQUATE GA SUPPORT 87
4.2.2.3 SUMMARY OF REQUIREMENTS FOR ADEQUATE GA SUPPORT 91 4.3 CHAPTER
SUMMARY 92 CHAPTER 5 CSCW AND GROUPWARE SYSTEMS PROVIDING GA 9 5 5.1
DIMENSIONS OF GROUPWARE SYSTEMS PROVIDING GA 96 5.2 ASYNCHRONOUS
GROUPWARE SYSTEMS PROVIDING GA 96 5.2.1 INTRODUCTION 96 5.2.2 SESSION
CAPTURE AND REPLAY SYSTEM 96 5.2.3 EVALUATION 97 5.2.3.1 MULTIFARIOUS GA
INFORMATION 97 5.2.3.2 ADEQUATE GA INFORMATION PROVISION 97 5.3
SYNCHRONOUS GROUPWARE SYSTEMS PROVIDING GA 98 5.3.1 INTRODUCTION 98
5.3.2 COLLABORATIVE EDITORS WITH AWARENESS ABOUT THE ARTEFACTS 98 5.3.3
COLLABORATIVE EDITORS WITH AWARENESS ABOUT THE ARTEFACT AND THE ACTORS
100 5.3.4 COLLABORATIVE VIRTUAL ENVIRONMENTS 101 5.3.4.1 THE NOTION OF
SPACE 101 5.3.4.2 DIVE 103 5.3.4.3 MASSIVE 103 5.3.4.4 PITS 104 5.3.5
TOOLKITS FOR SYNCHRONOUS GROUPWARE 105 5.3.6 EVALUATION 107 5.3.6.1
MULTIFARIOUS GA INFORMATION 107 5.3.6.2 ADEQUATE GA INFORMATION
PROVISION 108 5.4 SEMI-SYNCHRONOUS GROUPWARE SYSTEMS PROVIDING GA 109
5.4.1 INTRODUCTION 109 5.4.2 DIVA 109 5.4.3 PIAZZA 110 5.4.4 TEAMROOMS
111 5.4.5 WORLDS 112 5.4.6 SHARED WORKSPACES 112 TABLE OF CONTENTS
5.4.6.1 KHRONIKA 112 5.4.6.2 POLITEAM 114 5.4.6.3 GROUPDESK 114 5.4.7
EVALUATION 115 5.4.7.1 MULTIFARIOUS GA INFORMATION 115 5.4.7.2 ADEQUATE
GA INFORMATION PROVISION 116 5.5 EXCURSION: MEDIA SPACES 117 5.5.1
INTRODUCTION 117 5.5.2 CONSTANT AWARENESS SYSTEMS 119 5.5.2.1 MESSENGER
119 5.5.2.2 POLYSCOPE 119 5.5.2.3 VROOMS 120 5.5.2.4 PORTHOLES 121
5.5.2.5 PEEPHOLES 121 5.5.2.6 NYNEX PORTHOLES 122 5.5.2.7 ACTIVE BADGE
LOCATOR 122 5.5.3 SOCIAL BROWSING SYSTEMS 123 5.5.3.1 THE PALO
ALTO-PORTLAND LINK*VIDEO WALL 123 5.5.3.2 VIDEOWINDOW 124 5.5.3.3
CRUISER 124 5.5.3.4 RAVE 124 5.5.3.5 CAVECAT 126 5.5.3.6 MONTAGE 127
5.5.3.7 TELEFREEK 128 ~~ 5.5.3.8 VENUS 129 5.5.4 EVALUATION 129 5.5.4.1
CONSTANT AWARENESS SYSTEMS 129 5.5.4.2 SOCIAL BROWSING SYSTEMS 130 5.6
CHAPTER SUMMARY 131 CHAPTER 6 REQUIREMENTS FOR COLLABORATIVE GIS 133 6.1
INTRODUCTION 134 6.1.1 HISTORY OF THE INTERNET 134 6.1.2 CURRENT
ARCHITECTURE OF THE INTERNET 137 6.2 DETAILED REQUIREMENTS 13B 6.2.1
SINGLE-USER GIS 138 6.2.1.1 THE NATURE OF SINGLE-USER GIS 138 6.2.1.2
REQUIREMENTS FOR SINGLE-USER GIS 138 6.2.1.3 SUMMARY OF REQUIREMENTS FOR
SINGLE-USER GIS 142 6.2.2 COLLABORATIVE GIS 142 6.2.2.1 THE NATURE OF
COLLABORATIVE GIS 142 6.2.2.2 REQUIREMENTS FOR COLLABORATIVE GIS 143
6.2.2.3 SUMMARY OF REQUIREMENTS FOR COLLABORATIVE GIS 145 6.3 CHAPTER
SUMMARY 146 TABLE OF CONTENTS CHAPTER 7 COLLABORATIVE GIS 147 7.1
INTRODUCTION 148 7.2 SINGLE-USER GIS 148 7.2.1 INTRODUCTION 148 7.2.2
BASE SERVICES 149 7.2.3 BULLETIN BOARD SYSTEMS 149 7.2.4 DIRECTORY
SERVICES 150 7.2.5 FILE SERVICES 151 7.2.6 INFORMATION RETRIEVAL SYSTEMS
151 7.2.6.1 WORLD-WIDE WEB 153 7.2.6.2 HYPER-G OR HYPERWAVE 157 7.2.7
EVALUATION 159 7.3 COLLABORATIVE GIS 160 7.3.1 ASYNCHRONOUS
COLLABORATIVE GIS 161 7.3.1.1 INTRODUCTION 161 7.3.1.2 SHARED GLOBAL
INFORMATION SPACES 162 7.3.1.3 ANNOTATION SYSTEMS 163 7.3.1.4 SOCIAL
FILTERING 167 7.3.1.5 EVALUATION 169 7.3.2 SEMI-SYNCHRONOUS
COLLABORATIVE GIS 171 / 7.3.2.1 INTRODUCTION 171 7.3.2.2 ANSWERWEB 171
7.3.2.3 COMET 172 7.3.2.4 EVALUATION 172 7.3.3 SYNCHRONOUS COLLABORATIVE
GIS .173 7.3.3.1 INTRODUCTION 173 7.3.3.2 COMBINATIONS OF INTERNET
GOPHER AND MOO 173 7.3.3.3 COMBINATIONS OF WWW AND MUD OR MOO 174
7.3.3.4 YARN WEB 174 7.3.3.5 VIRTUAL PLACES 175 7.3.3.6 GROUPWEB 175
7.3.3.7 SOCIABLE WEB 175 7.3.3.8 AWARENESS PROTOCOL THE WORLD WIDE WEB
176 7.3.3.9 OTHER SYNCHRONOUS COLLABORATIVE GIS SYSTEMS 176 7.3.3.10
EVALUATION 176 7.4 CHAPTER SUMMARY 178 CHAPTER 8 REQUIREMENTS FOR CSCW3
181 8.1 INTRODUCTION 182 8.2 DETAILED REQUIREMENTS 183 8.2.1 GENERAL
REQUIREMENTS 183 8.2.1.1 THE NATURE OF GENERAL REQUIREMENTS 183 8.2.1.2
REQUIREMENTS FROM PRECEDING CHAPTERS 183 8.2.1.3 SUMMARY OF REQUIREMENTS
FROM PRECEDING CHAPTERS 186 8.2.2 CSCW3 187 TABLE OF CONTENTS 8.2.2.1
THE NATURE OF CSCW3 187 8.2.2.2 SPECIFIC REQUIREMENTS FOR CSCW3 188
8.2.2.3 SUMMARY OF REQUIREMENTS FOR CSCW3 192 8.3 CHAPTER SUMMARY 193
CHAPTER 9 THE CSCW3 PROTOTYPE 195 9.1 INTRODUCTION 196 9.2 FUNCTIONALITY
OF CSCW3 197 9.2.1 SINGLE-USER FEATURES 197 9.2.1.1 TRANSFER AND DISPLAY
DOCUMENTS 197 9.2.1.2 HISTORY MECHANISM 198 9.2.1.3 BOOKMARKS 200
9.2.1.4 CACHE 200 9.2.1.5 HELPER APPLICATIONS 201 9.2.2 ASYNCHRONOUS
FEATURES 201 9.2.2.1 EXCHANGE OF BOOKMARKS 201 9.2.2.2 GROUP BOOKMARKS
201 9.2.2.3 SHARED CACHE 202 9.2.2.4 ASYNCHRONOUS AWARENESS INFORMATION
202 9.2.2.5 ANNOTATIONS OF WWW PAGES 203 9.2.3 SYNCHRONOUS FEATURES 203
9.2.3.1 SYNCHRONOUS AWARENESS INFORMATION 203 9.2.3.2 CHAT TOOL 204
9.2.3.3 REAL-TIME COLLABORATION 205 9.2.4 SEMI-SYNCHRONOUS FEATURES 206
9.2.4.1 ROOMS OVERVIEW 206 9.2.4.2 PEOPLE OVERVIEW 207 9.2.4.3 FIND USER
BUTTON 207 9.2.5 SCENARIOS OF USAGE 208 9.3 ARCHITECTURE 209 9.4
IMPLEMENTATION 211 9.5 EVALUATION 212 9.6 CHAPTER SUMMARY 212 CHAPTER 10
EVALUATION OF CSCW3 215 10.1 INTRODUCTION 216 10.2 REQUIREMENTS FOR CSCW
AND GROUPWARE 216 10.2.1 REQUIREMENTS RE-VISITED 216 10.2.2 EVALUATION
OF CSCW3 216 10.3 REQUIREMENTS FOR GA 219 10.3.1 REQUIREMENTS RE-VISITED
219 10.3.2 EVALUATION OF CSCW3 219 10.4 REQUIREMENTS FOR COLLABORATIVE
GIS 222 10.4.1 REQUIREMENTS RE-VISITED 222 10.4.2 EVALUATION OF CSCW3
222 TABLE OF CONTENTS 10.5 REQUIREMENTS FOR CSCW3 225 10.5.1
REQUIREMENTS RE-VISITED 225 10.5.2 EVALUATION OF CSCW3 225 10.6 CHAPTER
SUMMARY 226 CHAPTER 11 CONCLUSIONS 229 11.1 SUMMARY OF THE PRECEDING
CHAPTERS 230 11.2 OBJECTIVES OF THE WORK RE-VISITED 232 11.3 SUMMARY OF
THE CONTRIBUTIONS 233 11.4 FUTURE WORK AND OPPORTUNITIES 233 11.5 FINAL
REMARKS 234 COLLECTED REFERENCES 237
|
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| genre | (DE-588)4113937-9 Hochschulschrift gnd-content |
| genre_facet | Hochschulschrift |
| id | DE-604.BV017820786 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:22:12Z |
| institution | BVB |
| isbn | 3854875517 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010697770 |
| oclc_num | 56755230 |
| open_access_boolean | |
| owner | DE-739 DE-355 DE-BY-UBR DE-83 DE-188 |
| owner_facet | DE-739 DE-355 DE-BY-UBR DE-83 DE-188 |
| physical | XVIII, 269 S. Ill. |
| publishDate | 2003 |
| publishDateSearch | 2003 |
| publishDateSort | 2003 |
| publisher | Trauner |
| record_format | marc |
| series | Schriften der Johannes-Kepler-Universität Linz |
| series2 | Schriften der Johannes-Kepler-Universität Linz : Reihe C, Technik und Naturwissenschaften |
| spelling | Gross, Tom Verfasser (DE-588)13253939X aut Supporting collaboration in global information systems Tom Gross Linz Trauner 2003 XVIII, 269 S. Ill. txt rdacontent n rdamedia nc rdacarrier Schriften der Johannes-Kepler-Universität Linz : Reihe C, Technik und Naturwissenschaften 41 Zugl.: Linz, Univ., Diss., 1997 "The exploration of Computer-Supported Cooperative Work (CSCW) has brought up many interesting findings about groups of cooperating individuals, the process of cooperation, and phenomena like group awareness both in co-located and geographically distributed gruops as well as technical support thereof. However, CSCW ist [sic] still often considered as an isolated field of research and in several other fields (of computer science) collaborative aspects are neglected. This thesis argues that particularly in global Internet-based information systems like the World-Wide-Web, where millions of users interact with the system at the same time, but are isolated from each other, this neglecting is obvious and obstructive. It investigates the adequate support for cooperation in global Internet-based information systems. In particular, this thesis presents the results from a thorough literature study into CSCW and groupware as well as global Internet-based information systems for single users, for groups, and for communities. And it derives requirements for a useable and useful cooperative global Internet-based information system. Furthermore, it describes the design, implementation, and evaluation of a prototype for a Computer-Supported Cooperative World-Wide Web (CSCW3), which combines global Internet-based information systems with CSCW."--cover p.4 Datenverarbeitung Groupware (Computer software) Teams in the workplace Data processing Computer Supported Cooperative Work (DE-588)4288972-8 gnd rswk-swf World Wide Web (DE-588)4363898-3 gnd rswk-swf Informationssystem (DE-588)4072806-7 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Computer Supported Cooperative Work (DE-588)4288972-8 s DE-604 Informationssystem (DE-588)4072806-7 s World Wide Web (DE-588)4363898-3 s DE-188 Schriften der Johannes-Kepler-Universität Linz Reihe C, Technik und Naturwissenschaften ; 41 (DE-604)BV009806089 41 GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010697770&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Gross, Tom Supporting collaboration in global information systems Schriften der Johannes-Kepler-Universität Linz Datenverarbeitung Groupware (Computer software) Teams in the workplace Data processing Computer Supported Cooperative Work (DE-588)4288972-8 gnd World Wide Web (DE-588)4363898-3 gnd Informationssystem (DE-588)4072806-7 gnd |
| subject_GND | (DE-588)4288972-8 (DE-588)4363898-3 (DE-588)4072806-7 (DE-588)4113937-9 |
| title | Supporting collaboration in global information systems |
| title_auth | Supporting collaboration in global information systems |
| title_exact_search | Supporting collaboration in global information systems |
| title_full | Supporting collaboration in global information systems Tom Gross |
| title_fullStr | Supporting collaboration in global information systems Tom Gross |
| title_full_unstemmed | Supporting collaboration in global information systems Tom Gross |
| title_short | Supporting collaboration in global information systems |
| title_sort | supporting collaboration in global information systems |
| topic | Datenverarbeitung Groupware (Computer software) Teams in the workplace Data processing Computer Supported Cooperative Work (DE-588)4288972-8 gnd World Wide Web (DE-588)4363898-3 gnd Informationssystem (DE-588)4072806-7 gnd |
| topic_facet | Datenverarbeitung Groupware (Computer software) Teams in the workplace Data processing Computer Supported Cooperative Work World Wide Web Informationssystem Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010697770&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV009806089 |
| work_keys_str_mv | AT grosstom supportingcollaborationinglobalinformationsystems |