Customer relationship management: concepts and tools
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Amsterdam [u.a.]
Elsevier
2004
|
| Edition: | 1. publ. |
| Subjects: | |
| Physical Description: | XVIII, 359 S. Ill., graph. Darst. |
| ISBN: | 075065502X |
Staff View
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| author | Buttle, Francis A. |
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| dewey-tens | 650 - Management and auxiliary services |
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| id | DE-604.BV017725234 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:21:12Z |
| institution | BVB |
| isbn | 075065502X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010654079 |
| oclc_num | 52532509 |
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| physical | XVIII, 359 S. Ill., graph. Darst. |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Elsevier |
| record_format | marc |
| spelling | Buttle, Francis A. Verfasser (DE-588)171179412 aut Customer relationship management concepts and tools Francis Buttle 1. publ. Amsterdam [u.a.] Elsevier 2004 XVIII, 359 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier ICT gtt Klantenservice gtt Klantgerichtheid gtt Usagers - Gestion Customer relations Management Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s DE-604 |
| spellingShingle | Buttle, Francis A. Customer relationship management concepts and tools ICT gtt Klantenservice gtt Klantgerichtheid gtt Usagers - Gestion Customer relations Management Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4326109-7 (DE-588)4236865-0 |
| title | Customer relationship management concepts and tools |
| title_auth | Customer relationship management concepts and tools |
| title_exact_search | Customer relationship management concepts and tools |
| title_full | Customer relationship management concepts and tools Francis Buttle |
| title_fullStr | Customer relationship management concepts and tools Francis Buttle |
| title_full_unstemmed | Customer relationship management concepts and tools Francis Buttle |
| title_short | Customer relationship management |
| title_sort | customer relationship management concepts and tools |
| title_sub | concepts and tools |
| topic | ICT gtt Klantenservice gtt Klantgerichtheid gtt Usagers - Gestion Customer relations Management Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | ICT Klantenservice Klantgerichtheid Usagers - Gestion Customer relations Management Beziehungsmanagement Kundenmanagement |
| work_keys_str_mv | AT buttlefrancisa customerrelationshipmanagementconceptsandtools |