(2003). Handbook of product and service development in communication and information technology. Kluwer Academic Publishers.
Chicago-Zitierstil (17. Ausg.)Handbook of Product and Service Development in Communication and Information Technology. Boston: Kluwer Academic Publishers, 2003.
MLA-Zitierstil (9. Ausg.)Handbook of Product and Service Development in Communication and Information Technology. Kluwer Academic Publishers, 2003.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.