The change leader's roadmap: how to navigate your organization's transformation
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Francisco, Calif.
Jossey-Bass/Pfeiffer
2001
|
| Series: | The practicing organization development series
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXVI, 304 S. graph. Darst. |
| ISBN: | 0787956406 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV017143403 | ||
| 003 | DE-604 | ||
| 005 | 20030604 | ||
| 007 | t | ||
| 008 | 030516s2001 d||| |||| 00||| eng d | ||
| 020 | |a 0787956406 |9 0-7879-5640-6 | ||
| 035 | |a (OCoLC)45202073 | ||
| 035 | |a (DE-599)BVBBV017143403 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-N2 |a DE-188 | ||
| 050 | 0 | |a HD57.7 | |
| 082 | 0 | |a 658.4/06 |2 21 | |
| 084 | |a QP 230 |0 (DE-625)141847: |2 rvk | ||
| 100 | 1 | |a Ackerman Anderson, Linda S. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a The change leader's roadmap |b how to navigate your organization's transformation |c Linda S. Ackerman Anderson ; Dean Anderson |
| 264 | 1 | |a San Francisco, Calif. |b Jossey-Bass/Pfeiffer |c 2001 | |
| 300 | |a XXVI, 304 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a The practicing organization development series | |
| 650 | 4 | |a Führung | |
| 650 | 4 | |a Leadership | |
| 650 | 4 | |a Organizational change | |
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Organisationswandel |0 (DE-588)4075693-2 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Führung |0 (DE-588)4018776-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Change Management |0 (DE-588)7606306-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Unternehmensentwicklung |0 (DE-588)4125011-4 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Organisationswandel |0 (DE-588)4075693-2 |D s |
| 689 | 0 | 1 | |a Führung |0 (DE-588)4018776-7 |D s |
| 689 | 0 | |5 DE-188 | |
| 689 | 1 | 0 | |a Unternehmensentwicklung |0 (DE-588)4125011-4 |D s |
| 689 | 1 | 1 | |a Management |0 (DE-588)4037278-9 |D s |
| 689 | 1 | |5 DE-188 | |
| 689 | 2 | 0 | |a Change Management |0 (DE-588)7606306-9 |D s |
| 689 | 2 | 1 | |a Führung |0 (DE-588)4018776-7 |D s |
| 689 | 2 | |8 1\p |5 DE-604 | |
| 700 | 1 | |a Anderson, Dean |e Sonstige |4 oth | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010334828&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-010334828 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Record in the Search Index
| _version_ | 1804130009981386752 |
|---|---|
| adam_text | Contents
List of Tables, Figures, and Exhibits xiii
Foreword to the Series xv
Introduction to the Series xvii
Statement of the Board xxi
Foreword xxvii
Dedication xxx
Preface xxxi
Acknowledgments xxxv
Introduction 1
Section One
Upstream Change
1. Phase I: Prepare to Lead the Change: Start Up, Staff,
and Create the Case for Change 25
Hearing the Wake Up Call 26
Phase I: Prepare to Lead the Change 27
vii
viii Contents
Activity LA: Start Up and Staff the Change Effort 28
Activity I.B: Create the Case for Change and Determine Your
Initial Desired Outcomes 39
Summary 50
Consulting Questions for Activity LA 50
Consulting Questions for Activity I.B 52
2. Phase I: Prepare to Lead the Change: Assess the
Organization s Readiness and Build Capacity for Change 55
Activity I.C: Assess the Organization s Readiness and Capacity
to Succeed in the Change 55
Activity I.D: Build Leaders Capacity to Lead the Change 59
Summary 71
Consulting Questions for Activity I.C 71
Consulting Questions for Activity I.D 71
3. Phase I: Prepare to Lead the Change: Identify and Build the
Infrastructure and Conditions to Support the Change Effort 75
Activity I.E: Identify and Build the Infrastructure and Conditions
to Support the Change Effort 76
Summary 106
Consulting Questions for Activity I.E 106
4. Phase I: Prepare to Lead the Change: Build the Change
Strategy 113
Activity I.F: Clarify the Overall Change Strategy 114
Summary 124
Consulting Questions for Activity I.F 124
5. Phase II: Create Organizational Vision, Commitment,
and Capacity 129
Activity II.A: Build Organizational Understanding of the
Case for Change and the Change Strategy 130
Activity II.B: Create Shared Vision and Commitment 134
Activity II.C: Increase the Organization s Readiness and Capacity
to Succeed in the Change 137
Contents x
Activity II.D: Demonstrate that the Old Way of Operating Is Gone 141
Summary 143
Consulting Questions for Activity II.A 143
Consulting Questions for Activity II.B 143
Consulting Questions for Activity II.C 144
Consulting Questions for Activity II.D 145
6. Phase III: Assess the Situation to Determine Design
Requirements 147
Activity III.A: Assess the Situation to Determine Design
Requirements 148
Summary 153
Consulting Questions for Activity III.A 154
Section Two
Midstream Change
7. Phase IV: Design the Desired State 159
Activity IV.A: Design the Desired State 160
Summary 168
Consulting Questions for Activity IV.A 168
8. Phase V: Analyze the Impact 171
Activity V.A: Analyze the Impacts of the Desired State 173
Summary 177
Consulting Questions for Activity V.A 177
9. Phase VI: Plan and Organize for Implementation 181
Activity VIA: Identify the Actions Required to Implement the
Desired State and Develop the Implementation Master Plan 182
Activity VLB: Prepare the Organization to Support
Implementation 191
Summary 196
Consulting Questions for Activity VI.A 196
Consulting Questions for Activity VLB 197
x Contents
Section Three
Downstream Change
10. Phase VII: Implement the Change 201
Activity VILA: Implement the Change 202
Summary 208
Consulting Questions for Activity VILA 208
11. Phase VIII: Celebrate and Integrate the New State 211
Activity VIII.A: Declare, Celebrate, and Reward the Achievement
of the Desired State 212
Activity VIII.B: Support Integration and Mastery
of the New State 213
Summary 219
Consulting Questions for Activity VHI.A 219
Consulting Questions for Activity VIII.B 220
12. Phase IX: Learn and Course Correct 223
Activity IX.A: Build a System to Refine and Continuously
Improve the New State 224
Activity IX.B: Learn from the Change Process and Establish
Best Practices for Change 226
Activity LX.C: Dismantle the Temporary Change Support
Structures, Management Systems, Policies, and Roles 228
Summary 231
Consulting Questions for Activity IX.A 231
Consulting Questions for Activity IX.B 232
Consulting Questions for Activity LX.C 232
Section Four
Leveraging the Change Process Model
13. Reactions to the Change Process Methodology 235
The Model as a Thinking Discipline 236
Developmental Stages for Learning the Change Process
Methodology 236
Contents xl
Reactions to the Change Process Model 239
A Top Down Versus a Multi Directional Approach to Change 243
Summary 246
14. Opportunities for Leveraging the Change Process
Methodology 247
Using the Change Process Model as an Operating System 248
Determining Who Owns the Change Process Model 251
Understanding the Just in Time Change Consulting Strategy 253
Accelerating the Change Process 258
Summary 259
15. Continuing the Journey to Conscious Transformation 261
Some Thoughts for Change Consultants 262
Some Thoughts for Leaders 263
Summary 265
Appendix: Phases, Activities, and Tasks of the
Change Process Model 267
Bibliography 275
About the Authors 285
About the Editors 289
Index 293
List of
Tables, Figures,
and Exhibits
Figured The Drivers of Change Model 5
Figure 0.2 Twenty One Dimensions of Conscious
Transformation 7
Table 0.1 Comparison of the Industrial and Emerging
Mindsets 9
Figure 0.3 The Fullstream Transformation Model 11
Figure 0.4 The Change Process Model for Leading Conscious
Transformation 13
Figure 0.5 The Change Process Model As a Fullstream Process 15
Figure 0.6 The Change Process Model—Activity Level 17
Exhibit 1.1 Sample Project Community Map 35
Exhibit 1.2 Identifying the Project Community 37
Exhibit 1.3 Determining What Is Driving the Change 43
Exhibit 1.4 Initial Impact Analysis Audit 46
Figure 1.1 Three Types of Change 47
xiii
xiv List of Tables, Figures, and Exhibits
Exhibit 2.1 Team Effectiveness Assessment 68
Table 3.1 Five Levels of Communication 81
Figure 3.1 Course Correction Model 87
Exhibit 3.1 Checklist for Building Your Course Correction
System 89
Figure 3.2 Seven Stages of Transition Model 91
Figure 3.3 Sample Temporary Change Structure and Sample
Change Team Network Structure 94
Figure 4.1 Types of Participation 119
Exhibit 4.1 Template for Building Your Change Strategy 121
Exhibit 4.2 Highlights of a Sample Change Strategy 122
Exhibit 5.1 Vision for Your Transformation 135
Exhibit 6.1 Determining Your Design Requirements 149
Exhibit 7.1 How to Develop the Desired State Design 161
Figure 7.1 Levels of Design Model 165
Exhibit 8.1 Designing the Impact Analysis Process 174
Exhibit 8.2 Ways to Categorize Impact Issues 175
Exhibit 9.1 Questions for Resolving Impact Issues and
Developing the Implementation Master Plan 183
Figure 9.1 Sample Flow Chart of an Implementation
Master Plan 186
Exhibit 10.1 Change Process Topics to Monitor During
Implementation 205
Exhibit 10.2 Desired State Topics to Monitor During
Implementation 206
Exhibit 11.1 Integration and Mastery Strategies 216
Exhibit 12.1 Mechanisms to Continuously Improve
the New State 225
Exhibit 12.2 Assessing the Change Process to Identify Best
Practices 227
Exhibit 12.3 Designing Your Dismantling Strategy 230
Figure 13.1 Developmental Stages for Learning the Change
Process Methodology 237
Exhibit 14.1 Determining the Value of Using a Change
Process Operating System 250
|
| any_adam_object | 1 |
| author | Ackerman Anderson, Linda S. |
| author_facet | Ackerman Anderson, Linda S. |
| author_role | aut |
| author_sort | Ackerman Anderson, Linda S. |
| author_variant | a l s a als alsa |
| building | Verbundindex |
| bvnumber | BV017143403 |
| callnumber-first | H - Social Science |
| callnumber-label | HD57 |
| callnumber-raw | HD57.7 |
| callnumber-search | HD57.7 |
| callnumber-sort | HD 257.7 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 230 |
| ctrlnum | (OCoLC)45202073 (DE-599)BVBBV017143403 |
| dewey-full | 658.4/06 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/06 |
| dewey-search | 658.4/06 |
| dewey-sort | 3658.4 16 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02177nam a2200541 c 4500</leader><controlfield tag="001">BV017143403</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20030604 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">030516s2001 d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0787956406</subfield><subfield code="9">0-7879-5640-6</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)45202073</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV017143403</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-N2</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD57.7</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4/06</subfield><subfield code="2">21</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 230</subfield><subfield code="0">(DE-625)141847:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Ackerman Anderson, Linda S.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The change leader's roadmap</subfield><subfield code="b">how to navigate your organization's transformation</subfield><subfield code="c">Linda S. Ackerman Anderson ; Dean Anderson</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">San Francisco, Calif.</subfield><subfield code="b">Jossey-Bass/Pfeiffer</subfield><subfield code="c">2001</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXVI, 304 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">The practicing organization development series</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Führung</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Leadership</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Organizational change</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Organisationswandel</subfield><subfield code="0">(DE-588)4075693-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Führung</subfield><subfield code="0">(DE-588)4018776-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Change Management</subfield><subfield code="0">(DE-588)7606306-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Unternehmensentwicklung</subfield><subfield code="0">(DE-588)4125011-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Organisationswandel</subfield><subfield code="0">(DE-588)4075693-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Führung</subfield><subfield code="0">(DE-588)4018776-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-188</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Unternehmensentwicklung</subfield><subfield code="0">(DE-588)4125011-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-188</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Change Management</subfield><subfield code="0">(DE-588)7606306-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2="1"><subfield code="a">Führung</subfield><subfield code="0">(DE-588)4018776-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Anderson, Dean</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010334828&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-010334828</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| id | DE-604.BV017143403 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:14:13Z |
| institution | BVB |
| isbn | 0787956406 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010334828 |
| oclc_num | 45202073 |
| open_access_boolean | |
| owner | DE-N2 DE-188 |
| owner_facet | DE-N2 DE-188 |
| physical | XXVI, 304 S. graph. Darst. |
| publishDate | 2001 |
| publishDateSearch | 2001 |
| publishDateSort | 2001 |
| publisher | Jossey-Bass/Pfeiffer |
| record_format | marc |
| series2 | The practicing organization development series |
| spelling | Ackerman Anderson, Linda S. Verfasser aut The change leader's roadmap how to navigate your organization's transformation Linda S. Ackerman Anderson ; Dean Anderson San Francisco, Calif. Jossey-Bass/Pfeiffer 2001 XXVI, 304 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier The practicing organization development series Führung Leadership Organizational change Management (DE-588)4037278-9 gnd rswk-swf Organisationswandel (DE-588)4075693-2 gnd rswk-swf Führung (DE-588)4018776-7 gnd rswk-swf Change Management (DE-588)7606306-9 gnd rswk-swf Unternehmensentwicklung (DE-588)4125011-4 gnd rswk-swf Organisationswandel (DE-588)4075693-2 s Führung (DE-588)4018776-7 s DE-188 Unternehmensentwicklung (DE-588)4125011-4 s Management (DE-588)4037278-9 s Change Management (DE-588)7606306-9 s 1\p DE-604 Anderson, Dean Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010334828&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Ackerman Anderson, Linda S. The change leader's roadmap how to navigate your organization's transformation Führung Leadership Organizational change Management (DE-588)4037278-9 gnd Organisationswandel (DE-588)4075693-2 gnd Führung (DE-588)4018776-7 gnd Change Management (DE-588)7606306-9 gnd Unternehmensentwicklung (DE-588)4125011-4 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4075693-2 (DE-588)4018776-7 (DE-588)7606306-9 (DE-588)4125011-4 |
| title | The change leader's roadmap how to navigate your organization's transformation |
| title_auth | The change leader's roadmap how to navigate your organization's transformation |
| title_exact_search | The change leader's roadmap how to navigate your organization's transformation |
| title_full | The change leader's roadmap how to navigate your organization's transformation Linda S. Ackerman Anderson ; Dean Anderson |
| title_fullStr | The change leader's roadmap how to navigate your organization's transformation Linda S. Ackerman Anderson ; Dean Anderson |
| title_full_unstemmed | The change leader's roadmap how to navigate your organization's transformation Linda S. Ackerman Anderson ; Dean Anderson |
| title_short | The change leader's roadmap |
| title_sort | the change leader s roadmap how to navigate your organization s transformation |
| title_sub | how to navigate your organization's transformation |
| topic | Führung Leadership Organizational change Management (DE-588)4037278-9 gnd Organisationswandel (DE-588)4075693-2 gnd Führung (DE-588)4018776-7 gnd Change Management (DE-588)7606306-9 gnd Unternehmensentwicklung (DE-588)4125011-4 gnd |
| topic_facet | Führung Leadership Organizational change Management Organisationswandel Change Management Unternehmensentwicklung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010334828&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT ackermanandersonlindas thechangeleadersroadmaphowtonavigateyourorganizationstransformation AT andersondean thechangeleadersroadmaphowtonavigateyourorganizationstransformation |