Bullying in the workplace: recent trends in research and practice
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
London
Psychology Press
2001
|
| Series: | European journal of work and organizational psychology
vol. 10 no. 4(december 2001) |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Einzelaufn. eines Zs.-Heftes |
| Physical Description: | 157 S. ca. |
| ISBN: | 1841699144 |
Staff View
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Record in the Search Index
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| adam_text | List of figures and tables vii
How to use this resource ix
Part I The Manual 1
Introduction to Part I 3
1 Why people bully and how to understand the problem 11
2 Putting together an anti bullying policy 23
3 A management system for implementing an anti bullying policy 37
4 Guidance for managers and HR professionals 43
5 Guidance for individuals 57
Part II The Toolkit 67
Introduction to Part II 69
The toolkit matrix 70
6 Models of behaviour 73
Tool 1: Basic behaviour model (ABC) 74
Tool 2: Cognitive behaviour model 76
Tool 3: Transactional analysis model 81
Tool 4: OK Corral model 87
Tool 5: PUCA model 90
7 Understanding behaviour 93
Tool 6: Handling aggression and confrontational situations questionnaire 94
BULLYING IN THE WORKPLACE y
Tool 7: Locus of control questionnaire 103
Tool 8: Analyse your behaviour questionnaire 113
Tool 9: Organizational bullying questionnaire 121
Tool 10: Staff survey on bullying 127
8 Dealing with behaviour 135
Tool 11: Scripting 136
Tool 12: Rehearsal 139
Tool 13: Broken record 141
Tool 14: Saying no 144
Tool 15: Active listening 146
Tool 16: Anger reduction 148
Tool 17: Challenging and changing thinking 151
Tool 18: Confidence boosters 156
Tool 19: Harnessing emotional intelligence 160
Tool 20: Making an action plan 172
Tool 21: Relaxation techniques 177
Tool 22: Making a buddy 180
Further reading and useful contacts 183
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FIGURES
4.1 SMART objectives 52
6.1 Basic behaviour model 74
6.2 ABC model 74
6.3 Cognitive behaviour model 77
6.4 Cognitive behaviour model sub model A 78
6.5 Cognitive behaviour model sub model B 78
6.6 Transactional analysis ego states 81
6.7 Transactions between Adults 83
6.8 Transactions between Natural Child and Nurturing Parent 84
6.9 Transactions between Critical Parent and Critical Parent 84
6.10 PUCA model the two continuums 90
6.11 PUCA model 91
8.1 Belief systems 151
BULLYING IN THE WORKPLACE vjj
TABLES
4.1 Pros and cons of 360 degree appraisals 50
5.1 Examples of tactics used by a bully 62
8.1 Behavioural diary example 1 164
8.2 Behavioural diary example 2 164
8.3 Example 1 revised 165
8.4 Example 2 revised 165
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| indexdate | 2024-07-09T19:13:40Z |
| institution | BVB |
| isbn | 1841699144 |
| language | English |
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| physical | 157 S. ca. |
| publishDate | 2001 |
| publishDateSearch | 2001 |
| publishDateSort | 2001 |
| publisher | Psychology Press |
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| series2 | European journal of work and organizational psychology |
| spelling | Bullying in the workplace recent trends in research and practice Guest eds.: Dieter Zapf ... London Psychology Press 2001 157 S. ca. txt rdacontent n rdamedia nc rdacarrier European journal of work and organizational psychology vol. 10 no. 4(december 2001) Einzelaufn. eines Zs.-Heftes Mobbing (DE-588)4314977-7 gnd rswk-swf Arbeitsplatz (DE-588)4002759-4 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Arbeitsplatz (DE-588)4002759-4 s Mobbing (DE-588)4314977-7 s DE-604 Zapf, Dieter Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010309913&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bullying in the workplace recent trends in research and practice Mobbing (DE-588)4314977-7 gnd Arbeitsplatz (DE-588)4002759-4 gnd |
| subject_GND | (DE-588)4314977-7 (DE-588)4002759-4 (DE-588)4143413-4 |
| title | Bullying in the workplace recent trends in research and practice |
| title_auth | Bullying in the workplace recent trends in research and practice |
| title_exact_search | Bullying in the workplace recent trends in research and practice |
| title_full | Bullying in the workplace recent trends in research and practice Guest eds.: Dieter Zapf ... |
| title_fullStr | Bullying in the workplace recent trends in research and practice Guest eds.: Dieter Zapf ... |
| title_full_unstemmed | Bullying in the workplace recent trends in research and practice Guest eds.: Dieter Zapf ... |
| title_short | Bullying in the workplace |
| title_sort | bullying in the workplace recent trends in research and practice |
| title_sub | recent trends in research and practice |
| topic | Mobbing (DE-588)4314977-7 gnd Arbeitsplatz (DE-588)4002759-4 gnd |
| topic_facet | Mobbing Arbeitsplatz Aufsatzsammlung |
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