Developing web information systems: from strategy to implementation
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Oxford [u.a.]
Butterworth-Heinemann
2002
|
| Edition: | 1. publ. |
| Series: | Information systems series
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XIII, 274 S. |
| ISBN: | 0750657634 |
Staff View
MARC
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Record in the Search Index
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|---|---|
| adam_text | BUTTERWORTH-HEINEMANN INFORMATION SYSTEMS SERIES DEVELOPING WEB
INFORMATION SYSTEMS FROM STRATEGY TO IMPLEMENTATION RICHARD VIDGEN
SCHOOL OF MANAGEMENT, UNIVERSITY OF BATH DAVID AVISON ESSEC BUSINESS
SCHOOL, PARIS BOB WOOD INFORMATION SYSTEMS INSTITUTE, UNIVERSITY OF
SALFORD TREVOR WOOD-HARPER INFORMATION SYSTEMS INSTITUTE, UNIVERSITY OF
SALFORD SJUTTERWORTH F E I N E M A N N OXFORD AMSTERDAM BOSTON LONDON
NEW YORK PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO CONTENTS
PREFACE XII CHAPTER 1: INFORMATION SYSTEM DEVELOPMENT 1 1.1 INFORMATION
SYSTEMS AND IT 1 1.2 INFORMATION SYSTEMS DEVELOPMENT METHODOLOGIES 3 1.3
INFORMATION SYSTEMS DEVELOPMENT LIFE-CYCLES 4 1.3.1 WATERFALL LIFE-CYCLE
4 1.3.2 PROBLEMS WITH THE WATERFALL LIFE-CYCLE 5 1.3.3 ALTERNATIVE
LIFE-CYCLES 7 EVOLUTIONARY DEVELOPMENT 7 ITERATIVE (RAPID) APPLICATION
DEVELOPMENT 7 END-USER DEVELOPMENT 9 1.3.4 PROTOTYPING 9 1.3.5 AGILE
DEVELOPMENT 9 1.4 ALTERNATIVE STRATEGIES FOR INFORMATION SYSTEMS
ACQUISITION 11 1.4.1 PACKAGED SOLUTIONS 11 1.4.2 OUTSOURCING 11 1.4.3
APPLICATION SERVICE PROVIDERS 11 CHAPTER 2: INTERNET-BASED INFORMATION
SYSTEMS 15 2.1 THE INTERNET 15 2.1.1 A BRIEF HISTORY 15 FROM ARPANET TO
THE INTERNET . 16 INTERNET BROWSER WARS 16 2.1.2 INTERNET STATISTICS 17
2.2 HOW THE INTERNETWORKS 18 2.2.1 INTERNET PROTOCOLS 18 2.2.2 THE
WORLDWIDE WEB 19 2.2.3 HYPERTEXT MARKUP LANGUAGE (HTML) 21 2.2.4 WEB
SITE AUTHORING TOOLS 22 2.2.5 BEYOND THE BASICS 22 2.2.6 MOBILE INTERNET
23 2.3 OPEN SOURCE SOFTWARE DEVELOPMENT 23 2.3.1 THE LINUX PHENOMENON 24
2.3.2 HOW OSS WORKS .:....... :;*..... , T 25 WHY OSS WORKS
::.:.....:!...:..... 26 2.3.3 IMPLICATIONS OF OSS FOR IS DEVELOPMENT...
, 26 CHAPTER 3: WEB IS DEVELOPMENT METHODOLOGY (WISDM).... 29 3.1
INTRODUCTION 29 3.2 WISDM IN CONTEXT: THE MULTIVIEW APPROACH TO IS
DEVELOPMENT 29 VI DEVELOPING WEB INFORMATION SYSTEMS 3.2.1 USING THE
MULTIVIEW FRAMEWORK TO GUIDE METHODOLOGY GENERATION 31 3.3 THE WISDM
MATRIX 32 3.3.1 ORGANIZATIONAL ANALYSIS 32 3.3.2 WORK DESIGN 33 3.3.3
INFORMATION ANALYSIS 33 3.3.4 TECHNICAL DESIGN 33 3.3.5 HUMAN COMPUTER
INTERFACE DESIGN 33 3.3.6 MOVING AROUND THE METHODS MATRIX 33 3.4 THE
ROLE OF THE ANALYST: MULTIPLE PERSPECTIVES 34 3.5 WISDM AND THE IS
DEVELOPMENT LIFE-CYCLE 36 3.6 IS WEB IS DEVELOPMENT DIFFERENT? 36
CHAPTER 4: E-BUSINESS STRATEGY 41 4.1 INTRODUCTION 41 4.2 BUSINESS
MODELS 43 4.3 BUSINESS WEBS FOR THE THEATRE INDUSTRY 43 4.3.1
AGGREGATION 46 4.3.2 AGORA 49 4.3.3 VALUE CHAIN 51 4.3.4 ALLIANCE 53 4.4
VIRTUAL COMMUNITIES 55 4.5 MARKETSPACE TRANSFORMATION AND RELATIONSHIP
CAPITAL 56 CHAPTER 5: SYSTEMS THINKING ...61 5.1 INTRODUCTION 61 5.2
DIFFICULTIES AND MESSES 61 5.3 THEMES IN SYSTEMS THINKING 63 5.3.1
SYSTEMS AND PATTERNS OF ORGANIZATION 63 5.3.2 SYSTEMS AND EMERGENT
PROPERTIES 65 5.3.3 RECURSION AND SYSTEM HIERARCHIES 65 5.3.4
COMMUNICATION AND CONTROL 65 5.4 THINKING IN LOOPS 66 5.4.1 FEEDBACK
LOOPS 68 NEGATIVE (OR BALANCING) FEEDBACK 68 POSITIVE (OR REINFORCING)
FEEDBACK 70 5.4.2 FEEDFORWARD LOOPS 70 5.5 PATTERNS 72 5.5.1 LIMITS TO
SUCCESS 72 LEVERAGE POINTS 73 5.5.2 FIXES THAT FAIL 74 5.4.3 SUCCESS TO
THE SUCCESSFUL 75 5.6 MENTAL MODELS 76 CONTENTS VII CHAPTER 6: SOFT
SYSTEMS METHODOLOGY 79 6.1 INTRODUCTION 79 6.2 HARD AND SOFT SYSTEMS
THINKING 80 6.2.1 ORGANIZATIONS * 80 6.2.2 HARD AND SOFT TRADITIONS 81
6.3 SOFT SYSTEMS METHODOLOGY 82 6.3.1 EXPLORING THE PROBLEM SITUATION 83
SITUATION CONSIDERED PROBLEMATIC [1] 83 PROBLEM SITUATION EXPRESSED [2]
84 6.3.2 BELOW THE LINE: ROOT DEFINITIONS AND CONCEPTUAL MODELS 86 ROOT
DEFINITION OF RELEVANT SYSTEMS [3] 86 CONCEPTUAL MODELS [4] 90 6.3.3
BACK ABOVE THE LINE: TAKING ACTION IN THE PROBLEM SITUATION 93
COMPARISON OF MODELS WITH REAL WORLD [5] 94 EVALUATING CHANGE [6] AND
TAKING ACTION [7] 94 6.4 BEYOND THE BASIC FORM OF SSM 95 6.4.1 USING SSM
TO SUPPORT IS DEVELOPMENT 96 CHAPTER 7: DESIGNING FOR USER SATISFACTION
99 7.1 INTRODUCTION 99 7.2 SOCIOTECHNICAL DESIGN WITH ETHICS 101 7.2.1
PARTICIPATION 103 7.2.2 JOB SATISFACTION 103 7.2.3 SOCIOTECHNICAL
SYSTEMS DESIGN PROCESS 105 7.3 THE SCANDINAVIAN TRADITION OF
PARTICIPATIVE DESIGN 109 7.3.1 PARTICIPATIVE DESIGN PRINCIPLES 110 7.3.2
THE PARTICIPATIVE DESIGN PROCESS ILL 7.4 WEB SITE QUALITY * THE CUSTOMER
PERSPECTIVE 112 7.4.1 WEB SITE QUALITY 112 USABILITY 113 INFORMATION
QUALITY 114 SERVICE INTERACTION QUALITY 114 7.4.2 THE APPLICATION OF
WEBQUAL TO ONLINE BOOKSTORES 115 DATA COLLECTION 116 THE RESULTS 117
INTERPRETATION OF THE RESULTS . 118 CHAPTER 8: INFORMATION ANALYSIS 123
8.1 INTRODUCTION 123 8.1.1 THE THEATRE BOOKING SYSTEM 124 8.2
INFORMATION SYSTEM MODELING 125 8.2.1 ANALYSIS AND DESIGN 125 VIII
DEVELOPING WEB INFORMATION SYSTEMS STRUCTURED SYSTEMS ANALYSIS AND
DESIGN 126 OBJECT-ORIENTED ANALYSIS AND DESIGN 126 8.3 THE UNIFIED
MODELING LANGUAGE (UML) 126 8.3.1 FUNDAMENTALS OF OBJECT-ORIENTATION 127
OBJECTS 127 CLASSES AND INSTANCES 128 ENCAPSULATION AND COMMUNICATION BY
MESSAGES 128 INHERITANCE 129 POLYMORPHISM 129 8.4 REQUIREMENTS GATHERING
AND USE CASE DIAGRAMS 130 8.4.1 REQUIREMENTS GATHERING 130 8.4.2 USE
CASE NOTATION 131 8.4.3 EXTENSION, INCLUSION, AND GENERALIZATION 133
EXTENDS 133 INCLUDE 133 GENERALIZATION 133 8.4.4 DESCRIBING A USE CASE
134 8.5 CLASS DIAGRAMS 134 8.5.1 RELATIONSHIPS: ASSOCIATIONS 137
MULTIPLICITY 137 8.5.2 ATTRIBUTES AND OPERATIONS 138 ATTRIBUTES 138
OPERATIONS 139 8.5.3 RELATIONSHIPS: GENERALIZATION 139 8.5.4
RELATIONSHIPS: AGGREGATION 140 8.5.5 THE THEATRE BOOKING SYSTEM CLASS
MODEL 141 8.5.6 NAVIGABILITY 143 8.5.7 RECURSION 143 8.6 INTERACTION
DIAGRAMS 145 8.6.1 SEQUENCE DIAGRAM 146 8.6.2 COLLABORATION DIAGRAM 148
8.7 STATE TRANSITION DIAGRAMS 149 8.8 ACTIVITY DIAGRAMS 151 CHAPTER 9:
TECHNICAL DESIGN 155 9.1 INTRODUCTION : 155 9.2 INFORMATION SYSTEM
DESIGN 156 9.3 SYSTEM DESIGN OVERVIEW 157 9.3.1 DESIGN CONSTRAINTS 159
9.4 LOGICAL DATABASE DESIGN 160 9.4.1 RELATIONAL DATABASES 160 PRIMARY
KEYS 161 CONTENTS IX RELATIONSHIPS 162 NORMALIZATION 163 9.4.2 MOVING
FROM UML CLASS MODEL TO RELATIONAL SCHEMA 164 IMPLEMENTING MANY-TO-MANY
RELATIONSHIPS 165 IMPLEMENTING SUPERTYPE AND SUBTYPE CLASSES 166 9.4.3
THEATRE BOOKING SYSTEM DATABASE DESIGN 168 ENTITY-RELATIONSHIP MODEL 168
ENTITY AND ATTRIBUTE LIST 169 9.4.4 OBJECT-ORIENTED DATABASES . 172
OBJECT-RELATIONAL HYBRIDS 172 9.4.5 PHYSICAL DESIGN 172 DATABASE
TRANSACTIONS : 172 9.5 APPLICATION DESIGN 173 9.5.1 SEQUENCE DIAGRAMS
174 USER REGISTRATION 175 PAYMENTS 175 9.5.2 SEAT RESERVATIONS * LOCKING
STRATEGY 176 9.5.3 STATE TRANSITION DIAGRAMS 177 9.6 USER INTERFACE
DESIGN 178 9.6.1 PAGE LAYOUT GUIDELINES 179 9.6.2 NAVIGATION SCHEMES 182
FRAMES 183 CHAPTER 10: SOFTWARE SYSTEM CONSTRUCTION 187 10.1
INTRODUCTION 187 10.2 SOFTWARE IMPLEMENTATION OVERVIEW 188 10.3 BUSINESS
DATA IMPLEMENTATION 189 10.3.1 DEFINING TABLES 190 10.3.2 DEFINING
RELATIONSHIPS 193 10.3.3 SUBTYPES 195 10.3.4 POPULATING THE DATABASE 195
10.3.5 SQL AND QUERIES 196 10.4 BUSINESS LOGIC 197 10.4.1 USING
COLDFUSION TO PUBLISH A DATABASE ON THE INTERNET 197 QUERIES AND THE
THREE ANSI THREE-LEVEL ARCHITECTURE MODEL 199 10.4.2 DEVELOPING
COLDFUSION COMPONENTS FOR THE BUSINESS LOGIC 200 10.4.3 STATE MANAGEMENT
204 URL PARAMETERS AND FORM FIELDS 205 COOKIES 205 SESSION VARIABLES 206
10.4.4 DATABASE TRANSACTIONS 206 10.5 PRESENTATION LAYER - THE USER
INTERFACE 206 X DEVELOPING WEB INFORMATION SYSTEMS 10.5.1 DREAMWEAVER
TEMPLATES 207 10.5.2 STYLE SHEETS 208 10.5.3 BROWSER COMPATIBILITY AND
BANDWIDTH 209 10.6 PUTTING IT ALL TOGETHER * THE COMPLETE APPLICATION
210 10.7 WIRELESS APPLICATION PROTOCOL (WAP) 215 10.6.1 GENERATING
WIRELESS CONTENT WITH COLDFUSION 216 10.8 GOING LIVE 218 10.8.1 GET A
DOMAIN NAME 218 10.8.2 HOSTING OPTIONS 219 HOST THE SITE AT AN INTERNET
SERVICE PROVIDER (ISP) 219 CO-HOST A SERVER WITH AN ISP 219 HOST YOUR
OWN SERVER 220 10.8.3 PROMOTING THE SITE * 220 10.8.4 MONITORING THE
SITE 221 CHAPTER 11: WEB INFORMATION MANAGEMENT 223 11.1 INTRODUCTION
223 11.2 EXTENSIBLE MARKUP LANGUAGE (XML) 224 11.2.1 XML DATA
DEFINITIONS 227 11.2.2 DISPLAYING XML IN A BROWSER 229 11.2.3 TIME TO
DITCH HTML? 230 11.2.4 BUSINESS APPLICATIONS OF XML 231 INTELLIGENT
SEARCHING 231 WEB AUTOMATION FOR BUSINESS TO BUSINESS TRANSACTIONS 231
INTRANET DEVELOPMENT AND KNOWLEDGE MANAGEMENT 231 DELIVERY TO DIFFERENT
PLATFORMS 231 1L2.5 XML AND DATABASES, XML AND JAVA 232 11.2.6 XML, WEB
SERVICES, AND .NET 233 11.3 CONTENT MANAGEMENT SYSTEMS 234 11.3.1 ISSUES
IN WEB CONTENT MANAGEMENT 235 11.3.2 GENESIS OF WEB CONTENT MANAGEMENT
SYSTEMS 236 11.3.3 A WEB CONTENT MANAGEMENT SYSTEMS FRAMEWORK 238
CONTENT LIFE-CYCLE 238 ORGANIZATIONAL INTEGRATION 238 CMS PROCESS
MANAGEMENT 239 11.3.4 CMS ILLUSTRATION: INTRANET DEVELOPMENT 240 THE CMS
FRAMEWORK AS A DIAGNOSTIC TOOL 241 CHAPTER 12: REFLECTIONS ON WISDM 245
12.1 INTRODUCTION 245 12.2 THE GLOBAL DRINKS CASE 245 12.2.1 THE CLIENT
ORGANIZATION IN 1998 245 CONTENTS XI 12.2.2 THE GLOBAL DRINKS E-COMMERCE
PROJECT 1999-2001 246 12.2.3 OUTCOMES OF THE INTERVENTION 246 12.3 WEB
IS DEVELOPMENT METHODS 247 12.3.1 ORGANIZATIONAL ANALYSIS 247 12.3.2
INFORMATION ANALYSIS 248 12.3.3 WORK DESIGN 248 12.3.4 TECHNICAL DESIGN
249 12.4 REFLECTIONS ON THE CASE 250 12.5 METHODS AND METHODOLOGY IN IS
DEVELOPMENT 251 APPENDIX A: BARCHESTER PLAYHOUSE CASE STUDY 255 AL
INTRODUCTION 255 A.1.1 THE ORGANIZATION OF THE PLAYHOUSE 256 A.2 CURRENT
BOX OFFICE OPERATIONS 257 A.2.1 CURRENT IT SYSTEMS 257 PROCESSES AND
DATA SUPPORTED BY THE CURRENT BOX OFFICE SYSTEM 258 ISSUES WITH THE
CURRENT BOX OFFICE SYSTEM 258 A.3 MOTIVATION FOR CHANGE 258 * A.3.1
PERCEPTIONS OF THE THEATRE 259 A.4 REQUIREMENTS OF THE THEATRE BOOKING
SYSTEM 259 THEATRE LAYOUT 259 THEATRE PRODUCTIONS AND PERFORMANCES 260
TICKET PRICES 260 TICKET SALES 261 A.4.1 ROLES AND ATTITUDES OF THOSE
INVOLVED IN THE ANALYSIS 261 APPENDIX B: RESEARCH STUDENT ADMISSIONS
CASE STUDY 263 BL THE CURRENT PROCESS 263 APPENDIX C: INTERNET RESOURCES
267 C.I WISDM 267 C.2 DEVELOPMENT TOOLS 267 TOOLS REQUIRED FOR THE
TICKETMANAGER APPLICATION 267 OPTIONAL TOOLS FOR THE TICKETMANAGER
APPLICATION 268 C.3 WEB DESIGN 269 C.4 OTHER USEFUL SITES : 269 INDEX
271
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| spelling | Developing web information systems from strategy to implementation Richard Vidgen ... 1. publ. Oxford [u.a.] Butterworth-Heinemann 2002 XIII, 274 S. txt rdacontent n rdamedia nc rdacarrier Information systems series System analysis System design Web site development Informationssystem (DE-588)4072806-7 gnd rswk-swf Internet (DE-588)4308416-3 gnd rswk-swf Internet (DE-588)4308416-3 s Informationssystem (DE-588)4072806-7 s DE-604 Vidgen, Richard Sonstige oth GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010262880&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Developing web information systems from strategy to implementation System analysis System design Web site development Informationssystem (DE-588)4072806-7 gnd Internet (DE-588)4308416-3 gnd |
| subject_GND | (DE-588)4072806-7 (DE-588)4308416-3 |
| title | Developing web information systems from strategy to implementation |
| title_auth | Developing web information systems from strategy to implementation |
| title_exact_search | Developing web information systems from strategy to implementation |
| title_full | Developing web information systems from strategy to implementation Richard Vidgen ... |
| title_fullStr | Developing web information systems from strategy to implementation Richard Vidgen ... |
| title_full_unstemmed | Developing web information systems from strategy to implementation Richard Vidgen ... |
| title_short | Developing web information systems |
| title_sort | developing web information systems from strategy to implementation |
| title_sub | from strategy to implementation |
| topic | System analysis System design Web site development Informationssystem (DE-588)4072806-7 gnd Internet (DE-588)4308416-3 gnd |
| topic_facet | System analysis System design Web site development Informationssystem Internet |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010262880&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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