Lessons from the top: the search for America's best business leaders
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York [u.a.]
Currency, Doubleday
1999
|
| Edition: | 1. ed. |
| Subjects: | |
| Online Access: | Publisher description Inhaltsverzeichnis |
| Physical Description: | XI, 432 S. |
| ISBN: | 0385493436 |
Staff View
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| 245 | 1 | 0 | |a Lessons from the top |b the search for America's best business leaders |c Thomas J. Neff & James M. Citrin |
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| 264 | 1 | |a New York [u.a.] |b Currency, Doubleday |c 1999 | |
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Record in the Search Index
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| adam_text | CONTENTS
PARTI
The Search for the Best Business Leaders in America
1
Chapter I What Makes Business Leaders Great 3
Chapter 2 Evaluating Todays Business Leaders 11
Chapter 3 Methodology: A Closer Look at the Numbers 17
PART II
Profiles
29
Overview to Profiles 31
MIKE ARMSTRONG (AT T) 35
You ve got to have the guts to make a decision.
CAROL BARTZ (Autodesk) 41
Leading by example
HANS BECHERER (Deere) 47
Creating customers for life
GORDON BETHUNE (Continental Airlines) 55
It s how you d run an airline
LARRY BOSSIDY (AlliedSignal) 61
There was a time when I thought brains were everything.
JIM BROADHEAD (FPL Group) 67
Execute
STEVE CASE (America Online) 73
You ve got mail
JOHN CHAMBERS (Cisco Systems) 79
Everybody here knows what we want to accomplish.
MICHAEL DELL (Dell Computer) 85
The power of direct
via Contents
ELIZABETH DOLE (American Red Cross) 91
Managing the nation s material, human, and inner resources
BOB EATON (DaimlerChrysler) 99
You don t want to be a manager. You want to be a leader.
BERNIE EBBERS (MCI WorldCom) 105
The only real values are die eternal ones.
MICHAEL EISNER (Walt Disney) 111
What you are striving for is magic, not perfection.
DON FISHER (The Gap) 117
The Gap Formula for Success is as easy as 1 2 3: luck, common sense,
and a small ego.
DON FITES (Caterpillar) 123
(Earth) Mover
BILL GATES (Microsoft) 129
Missionary
LOU GERSTNER (IBM) 137
Once you think you can write down what made you successful,
you won t be.
RAY GILMARTIN (Merck) 143
Working for a higher purpose
ACE GREENBERG (Bear Stearns) 151
We hire PSDs: people who are poor, smart, and have a deep desire
to be rich.
HANK GREENBERG (AIG) 157
You look for white blackbirds.
ANDY GROVE (Intel) 163
The boss must be in charge of training.
CHARLES HEIMBOLD (Bristol Myers Squibb) 169
Rallying—and leading—the troops
MARTHA INGRAM (Ingram Industries) 175
Keeping everything in balance
DAVID JOHNSON (Campbell Soup) 181
Winning
Contents ix
HERB KELLEHER (Southwest Airlines) 187
Culture is your number one priority.
BILL KERR (Meredith) 193
We have to keep earning the trust of our customers.
CHUCK KNIGHT (Emerson Electric) 199
Keep it simple.
DENNIS KOZLOWSKI (Tyco International) 205
There is a lot one person can do.
RALPH LARSEN (Johnson Johnson) 209
Edicts don t work.
KEN LAY (Enron) 215
The $30 billion corner store
SHELLY LAZARUS (Ogilyy Mather) 221
360 degree branding
BILL MARRIOTT (Marriott International) 229
Taking care of the customers, and the people who take care of the
customers
LOU NOTO (Mobil) 235
You ve got to do what you do well.
PAUL O NEILL (Alcoa) 241
The test is how you connect with people.
JOHN PEPPER (Procter Gamble) 247
What do you want to achieve?
FRANK RAINES (Fannie Mae) 253
Reluctant role model
HOWARD SCHULTZ (Starbucks) 259
Sharing success
CHARLES SCHWAB (Charles Schwab) 265
I am the customer.
WALTER SHIPLEY (Chase Manhattan) 271
If people feel valued, you have a much stronger company.
FRED SMITH (FDX) 277
Not to be an entrepreneur is to begin the process of decline and decay.
X Contents
BILL STEERE (Pfizer) 285
Fads come. Fads go. We concentrate on what we do best.
BOBTILLMAN (LowesCompanies) 291
Bet the company, with everyone s help
ALEX TROTMAN (Ford Motor Company) 299
Drive
DAN TULLY and DAVID KOMANSKY (Merrill Lynch) 307
There is only one question to ask: What s best for the customer?
MIKE VOLKEMA (Herman Miller) 319
Serious about business, serious about people
CHARLES WANG (Computer Associates) 327
You must have a moral compass.
SANDY WEILL (Citigroup) 333
Let s build something together
JACK WELCH (General Electric) 339
I don t think anyone understands the value of informal.
AL ZEIEN (Gillette) 347
Focus
PART III
Lessons Learned
353
Introduction 355
Chapter I The 51st Business Leader: Peter Drucker 357
Yes, you want to manage for results. But what do you
mean by results?
Chapter 2 Doing the Right Things Right: A New Definition of
Business Success 361
Chapter 3 Common Traits: A Prescription for Success in
Business 379
Contents xi
Appendices
389
Appendix 1 (Gallup Survey) 389
Appendix 2 (Financial Analysis Methodology) 393
Appendix 3 (Interview Guide) 397
Acknowledgments: The Making of Lessons from the Top 411
Index 417
|
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| spelling | Neff, Thomas J. Verfasser aut Lessons from the top the search for America's best business leaders Thomas J. Neff & James M. Citrin 1. ed. New York [u.a.] Currency, Doubleday 1999 XI, 432 S. txt rdacontent n rdamedia nc rdacarrier Capacidade executiva larpcal Liderança larpcal Sucesso profissional larpcal Führung Leadership Executive ability Success in business Management Führungskraft (DE-588)4071497-4 gnd rswk-swf Führungstechnik (DE-588)4200179-1 gnd rswk-swf Führung (DE-588)4018776-7 gnd rswk-swf Topmanager (DE-588)4124319-5 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Topmanager (DE-588)4124319-5 s Führungstechnik (DE-588)4200179-1 s DE-604 Führung (DE-588)4018776-7 s 1\p DE-604 Führungskraft (DE-588)4071497-4 s 2\p DE-604 Citrin, James M. Verfasser aut http://www.loc.gov/catdir/description/random045/99021724.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010245528&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Neff, Thomas J. Citrin, James M. Lessons from the top the search for America's best business leaders Capacidade executiva larpcal Liderança larpcal Sucesso profissional larpcal Führung Leadership Executive ability Success in business Management Führungskraft (DE-588)4071497-4 gnd Führungstechnik (DE-588)4200179-1 gnd Führung (DE-588)4018776-7 gnd Topmanager (DE-588)4124319-5 gnd |
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| title | Lessons from the top the search for America's best business leaders |
| title_auth | Lessons from the top the search for America's best business leaders |
| title_exact_search | Lessons from the top the search for America's best business leaders |
| title_full | Lessons from the top the search for America's best business leaders Thomas J. Neff & James M. Citrin |
| title_fullStr | Lessons from the top the search for America's best business leaders Thomas J. Neff & James M. Citrin |
| title_full_unstemmed | Lessons from the top the search for America's best business leaders Thomas J. Neff & James M. Citrin |
| title_short | Lessons from the top |
| title_sort | lessons from the top the search for america s best business leaders |
| title_sub | the search for America's best business leaders |
| topic | Capacidade executiva larpcal Liderança larpcal Sucesso profissional larpcal Führung Leadership Executive ability Success in business Management Führungskraft (DE-588)4071497-4 gnd Führungstechnik (DE-588)4200179-1 gnd Führung (DE-588)4018776-7 gnd Topmanager (DE-588)4124319-5 gnd |
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