APA (7th ed.) Citation

Kinnunen, R. (2001). Creating and testing of service ideas and service production concepts. Svenska Handelshögskolan.

Chicago Style (17th ed.) Citation

Kinnunen, Ritva. Creating and Testing of Service Ideas and Service Production Concepts. Helsingfors: Svenska Handelshögskolan, 2001.

MLA (9th ed.) Citation

Kinnunen, Ritva. Creating and Testing of Service Ideas and Service Production Concepts. Svenska Handelshögskolan, 2001.

Warning: These citations may not always be 100% accurate.