APA (7th ed.) Citation

(1997). When talk works: Profiles of mediators (1. paperback ed.). Jossey-Bass Publ.

Chicago Style (17th ed.) Citation

When Talk Works: Profiles of Mediators. 1. paperback ed. San Francisco: Jossey-Bass Publ, 1997.

MLA (9th ed.) Citation

When Talk Works: Profiles of Mediators. 1. paperback ed. Jossey-Bass Publ, 1997.