The one to one manager: real world lessons in customer relationship management
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
Currency/Doubleday
2002
|
| Edition: | 1st ed. |
| Subjects: | |
| Physical Description: | XVII, 268 S. |
| ISBN: | 038550229X |
Staff View
MARC
| LEADER | 00000nam a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV014864091 | ||
| 003 | DE-604 | ||
| 005 | 20021203 | ||
| 007 | t | ||
| 008 | 021107s2002 xxu |||| 00||| eng d | ||
| 020 | |a 038550229X |9 0-385-50229-X | ||
| 035 | |a (OCoLC)50683978 | ||
| 035 | |a (DE-599)BVBBV014864091 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c US | ||
| 049 | |a DE-M347 | ||
| 050 | 0 | |a HF5415.5 | |
| 082 | 0 | |a 658.812 | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 100 | 1 | |a Peppers, Don |e Verfasser |0 (DE-588)113933142 |4 aut | |
| 245 | 1 | 0 | |a The one to one manager |b real world lessons in customer relationship management |c Don Peppers and Martha Rogers |
| 250 | |a 1st ed. | ||
| 264 | 1 | |a New York |b Currency/Doubleday |c 2002 | |
| 300 | |a XVII, 268 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Consumers' preferences | |
| 650 | 4 | |a Customer relations |x Management | |
| 650 | 4 | |a Relationship marketing | |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Rogers, Martha |e Sonstige |4 oth | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-010050427 | ||
Record in the Search Index
| _version_ | 1804129623529750528 |
|---|---|
| any_adam_object | |
| author | Peppers, Don |
| author_GND | (DE-588)113933142 |
| author_facet | Peppers, Don |
| author_role | aut |
| author_sort | Peppers, Don |
| author_variant | d p dp |
| building | Verbundindex |
| bvnumber | BV014864091 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)50683978 (DE-599)BVBBV014864091 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1st ed. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01232nam a2200397zc 4500</leader><controlfield tag="001">BV014864091</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20021203 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">021107s2002 xxu |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">038550229X</subfield><subfield code="9">0-385-50229-X</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)50683978</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV014864091</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-M347</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.812</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Peppers, Don</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)113933142</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The one to one manager</subfield><subfield code="b">real world lessons in customer relationship management</subfield><subfield code="c">Don Peppers and Martha Rogers</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1st ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York</subfield><subfield code="b">Currency/Doubleday</subfield><subfield code="c">2002</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVII, 268 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Consumers' preferences</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Relationship marketing</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Rogers, Martha</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-010050427</subfield></datafield></record></collection> |
| id | DE-604.BV014864091 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T19:08:05Z |
| institution | BVB |
| isbn | 038550229X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010050427 |
| oclc_num | 50683978 |
| open_access_boolean | |
| owner | DE-M347 |
| owner_facet | DE-M347 |
| physical | XVII, 268 S. |
| publishDate | 2002 |
| publishDateSearch | 2002 |
| publishDateSort | 2002 |
| publisher | Currency/Doubleday |
| record_format | marc |
| spelling | Peppers, Don Verfasser (DE-588)113933142 aut The one to one manager real world lessons in customer relationship management Don Peppers and Martha Rogers 1st ed. New York Currency/Doubleday 2002 XVII, 268 S. txt rdacontent n rdamedia nc rdacarrier Consumers' preferences Customer relations Management Relationship marketing Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 Rogers, Martha Sonstige oth |
| spellingShingle | Peppers, Don The one to one manager real world lessons in customer relationship management Consumers' preferences Customer relations Management Relationship marketing Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4236865-0 |
| title | The one to one manager real world lessons in customer relationship management |
| title_auth | The one to one manager real world lessons in customer relationship management |
| title_exact_search | The one to one manager real world lessons in customer relationship management |
| title_full | The one to one manager real world lessons in customer relationship management Don Peppers and Martha Rogers |
| title_fullStr | The one to one manager real world lessons in customer relationship management Don Peppers and Martha Rogers |
| title_full_unstemmed | The one to one manager real world lessons in customer relationship management Don Peppers and Martha Rogers |
| title_short | The one to one manager |
| title_sort | the one to one manager real world lessons in customer relationship management |
| title_sub | real world lessons in customer relationship management |
| topic | Consumers' preferences Customer relations Management Relationship marketing Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Consumers' preferences Customer relations Management Relationship marketing Kundenmanagement |
| work_keys_str_mv | AT peppersdon theonetoonemanagerrealworldlessonsincustomerrelationshipmanagement AT rogersmartha theonetoonemanagerrealworldlessonsincustomerrelationshipmanagement |