Beschwerdemanagement: Kundenbeziehungen erfolgreich managen durch Customer Care
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | German |
| Published: |
München [u.a.]
Hanser
2002
|
| Edition: | 3., völlig überarb. und erw. Aufl. |
| Subjects: | |
| Item Description: | Literaturverzeichnis Seite 617-630 |
| Physical Description: | 639 S. Ill., graph. Darst. |
| ISBN: | 3446219676 |
Staff View
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Record in the Search Index
| DE-BY-862_location | 2000 |
|---|---|
| DE-BY-FWS_call_number | 2000/QP 620 S798 B5(3) |
| DE-BY-FWS_katkey | 195377 |
| DE-BY-FWS_media_number | 083000368375 |
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| author | Stauss, Bernd 1947- Seidel, Wolfgang 1964- |
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| ctrlnum | (OCoLC)76402355 (DE-599)BVBBV014765106 |
| discipline | Wirtschaftswissenschaften |
| edition | 3., völlig überarb. und erw. Aufl. |
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| id | DE-604.BV014765106 |
| illustrated | Illustrated |
| indexdate | 2025-02-20T07:05:20Z |
| institution | BVB |
| isbn | 3446219676 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009999044 |
| oclc_num | 76402355 |
| open_access_boolean | |
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| physical | 639 S. Ill., graph. Darst. |
| publishDate | 2002 |
| publishDateSearch | 2002 |
| publishDateSort | 2002 |
| publisher | Hanser |
| record_format | marc |
| spellingShingle | Stauss, Bernd 1947- Seidel, Wolfgang 1964- Beschwerdemanagement Kundenbeziehungen erfolgreich managen durch Customer Care Beziehungsmanagement (DE-588)4326109-7 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenmanagement (DE-588)4236865-0 gnd Reklamation (DE-588)4834499-0 gnd |
| subject_GND | (DE-588)4326109-7 (DE-588)4234502-9 (DE-588)4236865-0 (DE-588)4834499-0 |
| title | Beschwerdemanagement Kundenbeziehungen erfolgreich managen durch Customer Care |
| title_auth | Beschwerdemanagement Kundenbeziehungen erfolgreich managen durch Customer Care |
| title_exact_search | Beschwerdemanagement Kundenbeziehungen erfolgreich managen durch Customer Care |
| title_full | Beschwerdemanagement Kundenbeziehungen erfolgreich managen durch Customer Care Bernd Stauss ; Wolfgang Seidel |
| title_fullStr | Beschwerdemanagement Kundenbeziehungen erfolgreich managen durch Customer Care Bernd Stauss ; Wolfgang Seidel |
| title_full_unstemmed | Beschwerdemanagement Kundenbeziehungen erfolgreich managen durch Customer Care Bernd Stauss ; Wolfgang Seidel |
| title_short | Beschwerdemanagement |
| title_sort | beschwerdemanagement kundenbeziehungen erfolgreich managen durch customer care |
| title_sub | Kundenbeziehungen erfolgreich managen durch Customer Care |
| topic | Beziehungsmanagement (DE-588)4326109-7 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenmanagement (DE-588)4236865-0 gnd Reklamation (DE-588)4834499-0 gnd |
| topic_facet | Beziehungsmanagement Servicepolitik Kundenmanagement Reklamation |
| work_keys_str_mv | AT staussbernd beschwerdemanagementkundenbeziehungenerfolgreichmanagendurchcustomercare AT seidelwolfgang beschwerdemanagementkundenbeziehungenerfolgreichmanagendurchcustomercare |
THWS Schweinfurt Zentralbibliothek Lesesaal
| Call Number: |
2000 QP 620 S798 B5(3) |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |