Holdings: Information and Communication Technologies in Tourism 2002

Information and Communication Technologies in Tourism 2002: proceedings of the international conference in Innsbruck, Austria, 2002

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Bibliographic Details
Format:	Conference Proceeding Book
Language:	English
Published:	Wien u.a. Springer 2002
Series:	Springer computer science
Subjects:	Technologie de l'information - Congrès Tourisme - Informatique - Congrès Tourism > Computer network resources > Congresses Tourismus Informationstechnik Konferenzschrift > 2002 > Innsbruck
Online Access:	Inhaltsverzeichnis
Physical Description:	XI, 526 S. Ill., graph. Darst.
ISBN:	3211837809

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MARC


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adam_text	CONTENTS INDEX OF AUTHORS ...................................................................................................... XII RESEARCH PROGRAM COMMITTEE ................................................................................. XIII KEYNOTE J.A. DELGADO AND R. DAVIDSON KNOWLEDGE BASES AND USER PROFILING IN TRAVEL AND HOSPITALITY RECOMMENDER SYSTEMS ................................................................................. 1 1 VIRTUAL COMMUNITIES I T.H. JUNG, P. LOUVIERIS AND H. OPPEWAL CHANNEL MANAGEMENT STRATEGY IN THE ECOMMERCE ENVIRONMENT: A PORTFOLIO MANAGEMENT APPROACH .............................................................. 17 R. ROBLES SY AND W. SCHERTLER REVENUE STRATEGIES FOR INTERNET MARKETPLACE PROVIDERS IN TOURISM: THEORY AND EMPIRICAL STUDY .......................................................................... 27 U. GRETZEL AND D.R. FESENMAIER IMPLEMENTING KNOWLEDGE-BASED INTERFIRM NETWORKS IN HETEROGENEOUS B2B ENVIRONMENTS: A CASE STUDY OF THE ILLINOIS TOURISM NETWORK ............ 39 2 SYSTEM ARCHITECTURE ISSUES D. CARSON AND P. SHARMA A MODEL OF AUSTRALIAN TOURISM INFORMATION: IMPLICATIONS FOR INFORMATION SYSTEMS ......................................................................................................... 49 M. BLOECHL AND W. WOESS FLEXIBLE DATA INTERCHANGE BASED ON XML AND XSLT FOR SMALL AND MEDIUM-SIZED TOURISM ENTERPRISES [WORK IN PROGRESS] ............................... 59 J.L. CARO, A. CARRILLO, A. AGUAYO, S. GALVEZ AND A. GUEVARA CRM TECHNIQUES FOR ANALYZING CLIENT PROFILES IN TOURISM PROMOTION WEB SITES [WORK IN PROGRESS] ................................................................................. 68 3 DESTINATION MANAGEMENT SYSTEMS A.J. FREW, P.J. MCCARTHY AND P. HORAN ANALYSIS OF THE VOLUME, VALUE AND CONVERSION PERFORMANCE OF A NATIONAL DESTINATION MARKETING SYSTEM WEBSITE ........................................................ 77 A. LA MICELA, P. ROBERTI AND G. JACUCCI FROM INDIVIDUAL TOURISM ORGANIZATIONS TO A SINGLE VIRTUAL TOURISM ORGANIZATION FOR DESTINATION MANAGEMENT ................................................... 87 R.D. LEWIS MODELLING TOURISM IMPACTS USING IT BASED DESTINATION MANAGEMENT SYSTEMS [WORK IN PROGRESS] ........................................................................... 97 4 VIRTUAL COMMUNITIES II R.Y.C. WANG AND D.R. FESENMAIER MEASURING THE NEEDS OF VIRTUAL COMMUNITY MEMBERS: AN EMPIRICAL STUDY OF AN ONLINE TRAVEL COMMUNITY .................................................................... 105 J.-C. DIERICH, R. ROBLES SY AND W. SCHERTLER THE USE OF INTERNET-MARKETING BY NATIONAL TOURISM ORGANIZATIONS IN GERMANY: AN EMPIRICAL APPROACH ................................................................ 115 P. ALFORD MODELLING A VIRTUAL ORGANISATION IN THE TRAVEL INDUSTRY [WORK IN PROGRESS] 126 5 IT USE BY SMALL AND MEDIUM TOURISM ENTERPRISES P. SHARMA AND D. CARSON PROMOTING SMTE MIGRATION TO THE ONLINE ECONOMY: CASE STUDIES FROM AUSTRALIA [WORK IN PROGRESS] .......................................................................... 136 M. PETERS, K. WEIERMAIR AND J. WITHALM SMALL AND MEDIUM SIZED ENTERPRISES ALLIANCE THROUGH RESEARCH IN TOURISM (SMART-UP) [WORK IN PROGRESS] ................................................... 145 D. CALZA, G. ZANONI, M. BATTISTI, G. DORIGATI, V. DANDREA, G. JACUCCI AND U. MARTINI DUALISM OF THE TOURIST BUSINESS AND INFORMATION SYSTEM FOR SMTES: A NEW APPROACH [WORK IN PROGRESS] ............................................................ 157 6 CONSUMER BEHAVIOR & SUPPLIER RESPONSE ISSUES I. TJOESTHEIM THE INTERNET IN COMPETITION WITH THE TRADITIONAL INFORMATION SOURCES: A STUDY OF VACATION PLANNING FOR PACKAGE VS. NON-PACKAGE TRAVEL ............ 166 H. PECHLANER, H. RIENZNER, K. MATZLER AND L. OSTI RESPONSE ATTITUDES AND BEHAVIOR OF HOTEL INDUSTRY TO ELECTRONIC INFO REQUESTS ......................................................................................................... 177 E. CHRISTOU AND P. KASSIANIDIS EXAMINING THE ADOPTION OF E-SHOPPING FOR TRAVEL SERVICES: DETERMINANTS OF CONSUMERS PERCEPTIONS ............................................................................ 187 7 ECONOMIC ISSUES J.E. MILLS, J.A. ISMAIL, W.B. WERNER AND K. HACKSHAW CYBER CRIMES AND THE TRAVEL AND TOURISM CONSUMER .................................. 197 T. HEART AND N. PLISKIN CAN APPLICATION SERVICE PROVIDERS ENABLE COST-EFFECTIVE INFORMATION TECHNOLOGY FOR TRAVEL AND TOURISM? ............................................................ 207 S. KLEIN WEB IMPACT ON THE DISTRIBUTION STRUCTURE FOR FLIGHT TICKETS ....................... 219 8 IT & TOURISM EDUCATION AND VIRTUAL LEARNING M. SIGALA AND E. CHRISTOU USE OF INTERNET FOR ENHANCING TOURISM AND HOSPITALITY EDUCATION: LESSONS FROM EUROPE .................................................................................................. 229 J. POWELL-PERRY AND P. LOUVIERIS USING A VIRTUAL LEARNING ENVIRONMENT (VLE) TO SUPPORT LARGE GROUPS IN AN UNDERGRADUATE TOURISM PROGRAMME [WORK IN PROGRESS] .......................... 239 P. BARUCHELLI, D. CALZA, C. CATTANI, G. DORIGATI, H. STEAD AND G. JACUCCI A MODEL OF E-LEARNING FOR ENCOURAGING INNOVATION IN SMALL AND MICRO TOURISM ENTERPRISES WITHIN EUROPE [WORK IN PROGRESS] ............................... 246 9 MOBILE SERVICES I O. ERIKSSON LOCATION BASED DESTINATION INFORMATION FOR THE MOBILE TOURIST .................. 255 B. OERTEL, K. STEINMUELLER AND M. KUOM MOBILE MULTIMEDIA SERVICES FOR TOURISM [WORK IN PROGRESS] ...................... 265 B. SCHMIDT-BELZ, M. MAKELAINEN, A. NICK AND S. POSLAD INTELLIGENT BROKERING SERVICES FOR MOBILE USERS [WORK IN PROGRESS] ............ 275 10 WEB SITES IN THE HOSPITALITY INDUSTRY P. O*CONNOR AN ANALYSIS OF THE ONLINE PRICING STRATEGIES OF THE INTERNATIONAL HOTEL CHAINS ............................................................................................................ 285 S. FREY, R. SCHEGG AND T. STEINER BENCHMARKING INTERNET USE FOR THE MARKETING OF SWISS HOTELS ................... 294 R. LAW, K. LEUNG AND N. AU EVALUATING RESERVATION FACILITIES FOR HOTELS: A STUDY OF ASIAN BASED AND NORTH AMERICAN BASED TRAVEL WEB SITES [WORK IN PROGRESS] ....................... 303 11 SEMANTICS AND ONTOLOGIES FOR TOURISM WEB APPLICATIONS A. MAEDCHE AND S. STAAB APPLYING SEMANTIC WEB TECHNOLOGIES FOR TOURISM INFORMATION SYSTEMS .. 311 B. PAN AND D.R. FESENMAIER SEMANTICS OF ONLINE TOURISM AND TRAVEL INFORMATION SEARCH ON THE INTERNET: A PRELIMINARY STUDY [WORK IN PROGRESS] ................................... 320 12 MOBILE SERVICES II A. ZIPF USER-ADAPTIVE MAPS FOR LOCATION-BASED SERVICES (LBS) FOR TOURISM ........ 329 O. GJESDAL, J.R. SULEBAK AND M. BORGE MARKET RESEARCH IN THE BOAT TOURISM SEGMENT ............................................ 339 13 TRAVEL ADVISORY SYSTEMS I T. FRANKE EXTENDED PERSONALIZED SERVICES IN AN ONLINE REGIONAL TOURISM CONSULTING SYSTEM ........................................................................................................... 346 Y.-H. HWANG, U. GRETZEL AND D.R. FESENMAIER BEHAVIORAL FOUNDATIONS FOR HUMAN-CENTRIC TRAVEL DECISION-AID SYSTEMS . 356 N. MITSCHE CONCEPTUALIZATION OF A GLOBAL TRIP PLANNING RECOMMENDER SYSTEM FOR TOURISM RECOMMENDER SYSTEMS [WORK IN PROGRESS] .................................... 366 14 SUCCESS FACTORS FOR TOURISM WEB SITES I A.M. MORRISON, J.E. MILLS, S. CHUVESSIRIPORN AND J.A. ISMAIL WHERE ARE WE NOW? AN INITIAL ANALYSIS OF WEB-BASED MARKETING ISSUES AFFECTING TRAVEL AND TOURISM ....................................................................... 375 B. OERTEL, T. FEIL AND S.L. THIO BENCHMARKING INFORMATION AND COMMUNICATION APPLICATIONS FOR THE PURPOSE OF MARKETING AND SALES IN THE TOURISM SECTOR ................................ 387 K.W. WOEBER, A. SCHARL, M. NATTER AND A. TAUDES SUCCESS FACTORS OF EUROPEAN HOTEL WEB SITES .............................................. 397 15 INNOVATIVE APPLICATIONS IN THE HOSPITALITY INDUSTRY A. PARASKEVAS AND D. BUHALIS HOSTED APPLICATION PROVISION FOR SMALL AND MEDIUM SIZED TOURISM ENTERPRISES: ARE WE READY FOR THIS? ............................................................ 407 M. SIGALA INVESTIGATING THE ICT PRODUCTIVITY PARADOX: EVIDENCE FROM THE UK HOTEL SECTOR ............................................................................................................ 417 V. MINGHETTI AND P. DI LUCIA COLETTI HOTEL IT INNOVATION: CREATING CUSTOMER VALUE THROUGH A CUSTOMER INFORMATION SYSTEM ....................................................................................... 427 16 TRAVEL ADVISORY SYSTEMS II J. PALKOSKA, F. PUEHRETMAIR, A M. TJOA, R.R. WAGNER AND W. WOESS ADVANCED QUERY MECHANISMS IN TOURISM INFORMATION SYSTEMS .................. 438 F. RICCI, D. BLAAS, N. MIRZADEH, A. VENTURINI AND H. WERTHNER INTELLIGENT QUERY MANAGEMENT FOR TRAVEL PRODUCTS SELECTION ...................... 448 K. GRABLER AND A.H. ZINS VACATION TRIP DECISION STYLES AS BASIS FOR AN AUTOMATED RECOMMENDATION SYSTEM: LESSONS FROM OBSERVATIONAL STUDIES ............................................... 458 17 SUCCESS FACTORS FOR TOURISM WEB SITES II L. YIP AND R. LAW A STUDY OF USER PREFERENCES FOR ATTRIBUTES OF THE HONG KONG DISNEYLAND WEBSITE .......................................................................................................... 470 G.J. VAN DER PIJL THE USE OF INTERNET SITES BY SMALLER COMPANIES IN THE LEISURE INDUSTRY IN THE NETHERLANDS .............................................................................................. 480 H. NYSVEEN AND M. LEXHAGEN REDUCTION OF PERCEIVED RISK THROUGH ON-LINE VALUE-ADDED SERVICES OFFERED ON TOURISM BUSINESSES WEB-SITES [WORK IN PROGRESS] .................... 488 18 IT SUPPORTED MARKETING H. PECHLANER AND D. ABFALTER EFFECTIVE PRODUCT BUNDLING WITH DESTINATION CARD SYSTEMS: THE CASE OF THE TIROLCARD ................................................................................................. 497 D.-Y. KIM, A.M. MORRISON AND J.E. MILLS EXAMINING THE WEB-BASED MARKETING EFFORTS OF THE FIRST-TIER CITY CONVENTION CENTERS IN THE U.S. ..................................................................... 507 M. WEICHBOLD AND R. BACHLEITNER TOUCH-SCREEN VS. PAPER-AND-PENCIL VS. FACE-TO-FACE COMPUTER-SUPPORTED RATING OF SERVICES COMPARED TO CONVENTIONAL CUSTOMER SATISFACTION MEASUREMENTS ................................................................................................ 517
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spelling	Information and Communication Technologies in Tourism 2002 proceedings of the international conference in Innsbruck, Austria, 2002 Karl W. Wöber ... (eds.) Wien u.a. Springer 2002 XI, 526 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Springer computer science Technologie de l'information - Congrès Tourisme - Informatique - Congrès Tourism Computer network resources Congresses Tourismus (DE-588)4018406-7 gnd rswk-swf Informationstechnik (DE-588)4026926-7 gnd rswk-swf (DE-588)1071861417 Konferenzschrift 2002 Innsbruck gnd-content Tourismus (DE-588)4018406-7 s Informationstechnik (DE-588)4026926-7 s DE-604 Wöber, Karl Sonstige oth International Conference on Information and Communication Technologies in Tourism 9 2002 Innsbruck Sonstige (DE-588)10037829-8 oth SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009931658&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle	Information and Communication Technologies in Tourism 2002 proceedings of the international conference in Innsbruck, Austria, 2002 Technologie de l'information - Congrès Tourisme - Informatique - Congrès Tourism Computer network resources Congresses Tourismus (DE-588)4018406-7 gnd Informationstechnik (DE-588)4026926-7 gnd
subject_GND	(DE-588)4018406-7 (DE-588)4026926-7 (DE-588)1071861417
title	Information and Communication Technologies in Tourism 2002 proceedings of the international conference in Innsbruck, Austria, 2002
title_auth	Information and Communication Technologies in Tourism 2002 proceedings of the international conference in Innsbruck, Austria, 2002
title_exact_search	Information and Communication Technologies in Tourism 2002 proceedings of the international conference in Innsbruck, Austria, 2002
title_full	Information and Communication Technologies in Tourism 2002 proceedings of the international conference in Innsbruck, Austria, 2002 Karl W. Wöber ... (eds.)
title_fullStr	Information and Communication Technologies in Tourism 2002 proceedings of the international conference in Innsbruck, Austria, 2002 Karl W. Wöber ... (eds.)
title_full_unstemmed	Information and Communication Technologies in Tourism 2002 proceedings of the international conference in Innsbruck, Austria, 2002 Karl W. Wöber ... (eds.)
title_short	Information and Communication Technologies in Tourism 2002
title_sort	information and communication technologies in tourism 2002 proceedings of the international conference in innsbruck austria 2002
title_sub	proceedings of the international conference in Innsbruck, Austria, 2002
topic	Technologie de l'information - Congrès Tourisme - Informatique - Congrès Tourism Computer network resources Congresses Tourismus (DE-588)4018406-7 gnd Informationstechnik (DE-588)4026926-7 gnd
topic_facet	Technologie de l'information - Congrès Tourisme - Informatique - Congrès Tourism Computer network resources Congresses Tourismus Informationstechnik Konferenzschrift 2002 Innsbruck
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009931658&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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