Customer relationship management: getting it right!
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Bibliographic Details
Main Author: Kincaid, Judith W. (Author)
Format: Book
Language:English
Published: Upper Saddle River, NJ Prentice Hall PTR 2003
Subjects:
Physical Description:XXVII, 480 S. Ill., graph. Darst.
ISBN:013035211X

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Interlibrary loan Place Request Caution: Not in THWS collection!