Human resource management systems: strategies, tactics, and techniques
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
San Francisco, Calif.
Jossey-Bass
1998
|
| Ausgabe: | PB printing 4 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXVII, 796 S. graph. Darst. |
| ISBN: | 0787945366 |
Internformat
MARC
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| 100 | 1 | |a Ceriello, Vincent R. |e Verfasser |0 (DE-588)1252502230 |4 aut | |
| 245 | 1 | 0 | |a Human resource management systems |b strategies, tactics, and techniques |c Vincent R. Ceriello with Christine Freeman |
| 250 | |a PB printing 4 | ||
| 264 | 1 | |a San Francisco, Calif. |b Jossey-Bass |c 1998 | |
| 300 | |a XXVII, 796 S. |b graph. Darst. | ||
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| 337 | |b n |2 rdamedia | ||
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| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Microcomputers |x Programming | |
| 650 | 4 | |a Personnel management |x Computer programs | |
| 650 | 4 | |a Personnel management |x Data processing | |
| 700 | 1 | |a Freeman, Christine |e Verfasser |0 (DE-588)1252503040 |4 aut | |
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Datensatz im Suchindex
| _version_ | 1804129328252846080 |
|---|---|
| adam_text | Contents
Figures xiii
Preface xxi
Acknowledgments xxv
I HRMS Planning 1
1. Human Resources and HRMS 3
Developing Role of Human Resources 3
Growing Significance of the Computer in Human Resources 5
Advantages of Automating Human Resources 13
Limits of Computer Systems for Human Resources 17
Steps in Computerizing Human Resources 20
Glossary 25
Discussion Points 27
Further Reading 27
2. Planning an HRMS 31
Establishing the Project Team 31
Planning and Design Issues 36
Creating the Requirements Definition 46
Performing the Feasibility Analysis 51
Getting Support for the HRMS 61
Glossary 62
Discussion Points 64
Further Reading 65
3. Designing an HRMS 67
The Data Base Design Process 68
Defining the Data Base 69
i
viii • Human Resource Management Systems
Data Sources 80
Data Flow 82
Screens 87
Reports 89
Data Control 104
Working with the Implementation Team 111
Glossary 112
Discussion Points 115
Further Reading 116
4. Software for an HRMS 117
HRMS Software 117
Operating Systems, Utilities, and General Business 127
Packaged or Custom Programs? 132
Glossary 146
Discussion Points 147
Further Reading 147
5. Hardware for an HRMS 149
Micro, Midrange, and Mainframe 149
Hardware Components of an HRMS 154
Factors in Selecting Hardware 170
Glossary 174
Discussion Points 179
Further Reading 180
II HRMS Implementation 181
6. HRMS Vendors 183
Identifying Vendors 183
Communicating with Vendors 191
Evaluating Vendors 202
Glossary 208
Discussion Points 209
Further Reading 210
7. Use of Consultants in an HRMS 211
What Constitutes the Right HRMS Consultant? 211
How to Find a Consultant 215
Getting the Most out of an HRMS Consultant 223
Glossary 225
Contents • ix
Discussion Points 225
Further Reading 226
8. Contracts and Warranties for an HRMS 229
Understanding Contracts 229
Software~Contracts 234
Contracting for Other HRMS Services 242
Warranties 245
Glossary 246
Discussion Points 247
Further Reading 247
9. HRMS Implementation 249
Implementation Planning 250
Policy and Procedure Revisions 258
Installation 261
Modifications and Interfaces 264
Training 270
Acceptance Testing 278
User Support 280
Glossary 282
Discussion Points 284
Further Reading 284
10. Maintaining and Enhancing an HRMS 287
Defining Maintenance 287
Keys to Successful Maintenance 290
When Is Maintenance Needed? 304
Accomplishing Maintenance 316
When Maintenance Is Not Enough 320
Glossary 324
Discussion Points 325
Further Reading 325
11. Managing an HRMS 327
The Evolving Role of the HRMS Manager 328
Managing HRMS Staff 339
Managing User Relations 344
Managing HRSC Relations with Other Departments 351
Managing Management 354
Managing HRSC Relations with Other Groups 357
Glossary 359
Discussion Points 360
Further Reading 361
x • Human Resource Management Systems
III HRMS Applications 363
12. Applicant and Employment Management 365
The Role of Applicant and Employment Management 365
Data Requirements and Sources 367
Reporting Requirements 382
Special Circumstances 397
Glossary 400
Discussion Points 401
Further Reading 402
13. EEO and Affirmative Action 403
Definition and Role of EEO Reporting 403
Data Requirements and Sources 409
Reporting Requirements 417
Special Circumstances 430
Glossary 431
Discussion Points 433
Further Reading 433
14. Compensation 437
Compensation in an HRMS 437
Data Requirements and Sources 440
Reporting Requirements 455
Special Circumstances 464
Glossary 466
Discussion Points 468
Further Reading 468
15. Benefits 471
The Role of Benefits in Human Resources 471
Data Requirements and Sources 475
Reporting Requirements 486
Special Circumstances 496
Glossary 498
Discussion Points 499
Further Reading 500
16. Employee and Industrial Relations 503
The HRMS in Employee and Industrial Relations 503
Data Requirements and Sources 507
Reporting Requirements 515
Special Circumstances 521
Contents • xi
Glossary 522
Discussion Points 523
Further Reading 523
17. Training and Development 527
Training and Development in an HRMS 527
Data Requirements and Sources 530
Reporting Requirements 540
Glossary 547
Discussion Points 548
Further Reading 548
18. Human Resources Planning 551
The HRMS in Human Resources Planning 551
Computer Models for Planning and Forecasting 557
Data Requirements and Sources 565
Reporting Requirements 572
Glossary 581
Discussion Points 582
Further Reading 582
19. Occupational Health and Safety 587
Occupational Health and Safety in an HRMS 587
Data Requirements and Sources 593
Reporting Requirements 603
Special Circumstances 610
Glossary 611
Discussion Points 611
Further Reading 612
20. Payroll 615
Payroll in an HRMS 615
Data Requirements and Sources 628
Reporting Requirements 638
Special Circumstances 645
Glossary 646
Discussion Points 647
Further Reading 648
21. Other HRMS Applications 651
Security and Access Control 652
Retirement Benefits 658
Health Benefit Claims Processing 671
xii • Human Resource Management Systems
Time and Attendance 679
Other HRMS Applications 686
Glossary 688
Discussion Points 689
Further Reading 689
IV HRMS Trends and Resources 693
22. Emerging Trends and the Future of HRMS 695
The Coevolution of Human Resources and HRMS 695
Emerging Trends 700
Future HRMS Needs 723
Glossary 726
Discussion Points 728
Further Reading 728
Epilogue 735
HRMS Resources 737
Appendix A: Professional Organizations 739
Appendix B: Professional Publications 747
Appendix C: Sources of HRMS Vendors 753
Appendix D: Sources of HRMS Consultants 755
Appendix E: Data Bases and Networks 757
Appendix F: Schools Offering Courses Covering HRMS 761
Appendix G: Sources of HRMS Related Seminars and
Programs 773
Index 775
About the Authors 795
Figures
Figure 1 1. Components of an HRMS 7
Figure 1 2. Growth of HRMS microcomputer software 9
Figure 1 3. An HRMS tracks people, jobs, and positions 11
Figure 1 4. Cartoon 17
Figure 1 5. Human resources and IS alphabet soup 20
Figure 1 6. The five phases of HRMS development 21
Figure 1 7. Building a system is like building a house 23
Figure 2 1. Reporting responsibilities of the HRMS
project team 32
Figure 2 2. What happens to projects without
good communication 34
Figure 2 3. Typical HRMS development process 37
Figure 2 4. A checklist for planning an HRMS 41
Figure 2 5. Human resources functional
rankings questionnaire 42
Figure 2 6. Project plan and schedule for an in house system 56
Figure 2 7. Gantt chart for HRMS project planning
and design 58
Figure 2 8. Beware of hidden costs 59
Figure 2 9. The relationship among costs, benefits,
and values 61
Figure 3 1. Typical HRMS data flow 83
xiv • Human Resource Management Systems
Figure 3 2. Transaction codes and history segments 87
Figure 3 3. Main menu and submenu 88
Figure 3 4. Sample detail report 92
Figure 3 5. Sample summary report 92
Figure 3 6. Sample matrix report 93
Figure 3 7. Sample combination report 94
Figure 3 8. Comparison of different report formats 95
Figure 3 9. Bar/column graph 96
Figure 3 10. Stacked bar/column graph 97
Figure 3 11. Three dimensional bar graph 98
Figure 3 12. Pie chart 99
Figure 3 13. Line graph 100
Figure 3 14. Area graph 101
Figure 3 15. Sources of threats to data security 108
Figure 3 16. Privilege matrix 109
Figure 3 17. Layers of security 111
Figure 4 1. Hierarchical data base 120
Figure 4 2. Relational data base 121
Figure 4 3. Sample HRMS main menu and
report submenus 126
Figure 4 4. Four generations of computer languages 136
Figure 4 5. 4GL functions and the groups that use them 137
Figure 4 6. Developing quality software 143
Figure 4 7. A look at effective documentation 145
Figure 5 1. The shift to microcomputers 151
Figure 5 2. Computer input/output devices 155
Figure 5 3. Sample printer outputs 160
Figure 5 4. A typical LAN configuration 164
Figure 5 5. Basic network configurations 165
Figures • xv
Figure 5 6. Example of a large network with
multiple configurations 166
Figure 5 7. Basic design considerations for a
VDT workstation 169
Figure 5 8. System expandability 173
Figure 6 1. Factors affecting HRMS selection 185
Figure 6 2. The vendor selection process 194
Figure 6 3. Types of client support 200
Figure 7 1. The consulting process 220
Figure 7 2. Fruits of using a consultant effectively 223
Figure 8 1. Standard vendor contracts 232
Figure 8 2. Factors in choosing a financial arrangement for
consulting services 245
Figure 9 1. Factors influencing the
implementation environment 252
Figure 9 2. Implementation Gantt chart 254
Figure 9 3. Implementation staffing plan 255
Figure 9—4. Typical HRSC organization 257
Figure 9 5. Evolution of HRSC staff skills requirements 258
Figure 9 6. The prototyping cycle 267
Figure 9 7. Sample vendor training schedule 272
Figure 9 8. Four phases of user maturity 281
Figure 10 1. Types of maintenance 288
Figure 10 2. Sources of problems requiring
corrective maintenance 289
Figure 10 3. Factors in selecting a maintenance
control scheme 297
Figure 10 4. Sources of life cycle costs 301
Figure 10 5. Budgeting for lifetime maintenance 302
Figure 10 6. System performance indicators 312
Figure 10 7. Major steps in HRMS maintenance 317
xvi • Human Resource Management Systems
Figure 11 1. Problems that pressure the project manager 333
Figure 11 2. When to replace a system 335
Figure 11 3. Predicted versus actual ROI 336
Figure 11 4. Graphic display of performance data 337
Figure 11 5. Skills required for IC staff 340
Figure 11 6. Major obstacles to ICs 343
Figure 11 7. Use of CBT in ICs 346
Figure 11 8. Why ICs value CBT 347
Figure 12 1. Principal roles of the applicant and employment
management function 366
Figure 12 2. Information flow between applicant and employment
management and other human
resources functions 368
Figure 12 3. The employee life cycle 372
Figure 12 4. Employment data form and W4 374
Figure 12 5. Applicant source report 386
Figure 12 6. Employee profile 392
Figure 12 7. Tracking requisition activity 395
Figure 13 1. Principal roles of the EEO/AA function 408
Figure 13 2. Information flow between EEO/AA and other human
resources functions 410
Figure 13 3. EEO 1 report 420
Figure 13 4. Typical work force analysis report 422
Figure 13 5. Job category report 423
Figure 13 6. Sample adverse impact report 424
Figure 13 7. Sample affirmative action self monitoring report 429
Figure 14 1. Principal roles of the compensation function 438
Figure 14 2. Information flow between compensation and other
human resources functions 441
Figure 14 3. Job evaluation detail 444
Figures • xvii
Figure 14 4. Maximizing the usefulness of job
classification codes 446
Figure 14 5. Information flow between the job classification table
and other data bases in an HRMS 447
Figure 14 6. Sample salary and wage table 449
Figure 14 7. Salary survey by job 451
Figure 14 8. Maturity curve analysis 452
Figure 14—9. Salary administration summary 457
Figure 14 10. Presenting compensation information graphically 461
Figure 14 11. Salary planning worksheet 463
Figure 14 12. Salary increase practices report 464
Figure 15 1. Principal roles of the benefits function 472
Figure 15 2. Typical flexible benefits plan 474
Figure 15 3. Information flow between benefits and other human
resources functions 476
Figure 15 4. Benefits plan calculation data 478
Figure 15 5. Time benefits status screen 481
Figure 15 6. Typical benefits module screen 483
Figure 15 7. Benefits confirmation notice 489
Figure 15 8. Benefits statement 490
Figure 15 9. Employee benefits profile 491
Figure 15 10. Typical COBRA billing statement 493
Figure 16 1. Principal roles of the employee and industrial
relations function 504
Figure 16 2. Using an HRMS to resolve employee
relations problems 506
Figure 16 3. Information flow between employee and industrial
relations and other human resources functions 508
Figure 16 4. Typical events screen 509
Figure 16 5. Sample disciplinary action tables 511
Figure 16 6. Grievance tracking with an HRMS 513
xviii • Human Resource Management Systems
Figure 16 7. Employee relations reminders 516
Figure 16 8. Overdue performance review listing 518
Figure 17 1. Principal roles of the training and
development function 528
Figure 17 2. Information flow between training and development
and other human resources functions 531
Figure 17 3. Training courses table 534
Figure 17 4. Role of a skills inventory in the internal
search process 537
Figure 17 5. Typical education and training profile 544
Figure 17 6. Typical career profile 545
Figure 17 7. Typical skills retrieval report 547
Figure 18 1. Principal roles of the human resources
planning function 553
Figure 18 2. Evolution of human resources
planning techniques 556
Figure 18 3. Supply and demand work force flows 558
Figure 18 4. Sample matrices 563
Figure 18 5. Information flow between human resources planning
and other human resources functions 566
Figure 18 6. Succession planning data flow 571
Figure 18 7. Promotability index 572
Figure 18 8. Demand pull forecast 575
Figure 18 9. Management skills profile 578
Figure 18 10. Typical succession planning chart 580
Figure 19 1. Principal roles of the occupational health and
safety function 588
Figure 19 2. Information flow between occupational health and
safety and other human resources functions 594
Figure 19 3. Typical safety codes 597
Figure 19 4. Information flow between occupational health and
safety and other entities 602
Figures • xix
Figure 19 5. OSHA Form 200 summary report 604
Figure 19 6. OSHA Form 101 606
Figure 19 7. Typical incident report 607
Figure 20 1. Principal roles of the payroll function 616
Figure 20 2. Two phases of a modern payroll system 618
Figure 20 3. Overlapping personnel and payroll data needs 620
Figure 20 4. How payroll and personnel system needs differ 621
Figure 20 5. Information flow between payroll and other human
resources functions 629
Figure 20 6. Typical earnings table 631
Figure 20 7. What the government takes 635
Figure 20 8. Typical payroll profile 639
Figure 20 9. Typical deductions register 642
Figure 21 1. Principal roles of the security and access
control function 653
Figure 21 2. Information flow between security and access control
and other human resources functions 654
Figure 21 3. Threats to data security 657
Figure 21 4. Principal roles of retirement
benefits administration 659
Figure 21 5. Information flow between retirement benefits
administration and other human
resources functions 661
Figure 21 6. Retirement eligibility report 669
Figure 21 7. 401(k) plan participation report 670
Figure 21 8. Principal roles of the health benefit claims
processing function 671
Figure 21 9. Information flow between health benefit claims
processing and other human resources functions 675
Figure 21 10. Functions of a comprehensive claims
processing system 678
xx • Human Resource Management Systems
Figure 21 11. Principal roles of the time and
attendance function 680
Figure 21 12. Information flow between time and attendance and
other human resources functions 682
Figure 21 13. Attendance report selection menu 683
Figure 21 14. Employee attendance record 684
Figure 21 15. Absenteeism analysis report 685
Figure 22 1. Microcomputer to mainframe linkage options 708
Figure 22 2. Elements of an expert system 712
Figure 22 3. AI resembles human communication patterns 714
Figure 22^t. The future of HRMS 724
|
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| id | DE-604.BV014549727 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:03:23Z |
| institution | BVB |
| isbn | 0787945366 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009892973 |
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| physical | XXVII, 796 S. graph. Darst. |
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| publisher | Jossey-Bass |
| record_format | marc |
| spelling | Ceriello, Vincent R. Verfasser (DE-588)1252502230 aut Human resource management systems strategies, tactics, and techniques Vincent R. Ceriello with Christine Freeman PB printing 4 San Francisco, Calif. Jossey-Bass 1998 XXVII, 796 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Datenverarbeitung Microcomputers Programming Personnel management Computer programs Personnel management Data processing Freeman, Christine Verfasser (DE-588)1252503040 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009892973&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ceriello, Vincent R. Freeman, Christine Human resource management systems strategies, tactics, and techniques Datenverarbeitung Microcomputers Programming Personnel management Computer programs Personnel management Data processing |
| title | Human resource management systems strategies, tactics, and techniques |
| title_auth | Human resource management systems strategies, tactics, and techniques |
| title_exact_search | Human resource management systems strategies, tactics, and techniques |
| title_full | Human resource management systems strategies, tactics, and techniques Vincent R. Ceriello with Christine Freeman |
| title_fullStr | Human resource management systems strategies, tactics, and techniques Vincent R. Ceriello with Christine Freeman |
| title_full_unstemmed | Human resource management systems strategies, tactics, and techniques Vincent R. Ceriello with Christine Freeman |
| title_short | Human resource management systems |
| title_sort | human resource management systems strategies tactics and techniques |
| title_sub | strategies, tactics, and techniques |
| topic | Datenverarbeitung Microcomputers Programming Personnel management Computer programs Personnel management Data processing |
| topic_facet | Datenverarbeitung Microcomputers Programming Personnel management Computer programs Personnel management Data processing |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009892973&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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