Government performance: why management matters
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Baltimore, Md. [u.a.]
Johns Hopkins Univ. Press
2003
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| Series: | Johns Hopkins studies in governance and public management
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references (p. [175]-184) and index |
| Physical Description: | XVIII, 193 S. graph. Darst. |
| ISBN: | 0801872278 0801872286 |
Staff View
MARC
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Record in the Search Index
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|---|---|
| adam_text | Contents
List of Figures and Tables xi
Series Editors Foreword xiii
Preface xv
1 Management, Capacity, and Performance 1
Management Is Neutral 4
Management as Professional Leadership and Guidance 5
Management, Implementation, and Performance 6
Leaders, Managers, and Management Systems 8
The Government and Federal Performance Projects 9
The Structure of the Book 10
2 Dissecting Management 13
The Government Performance Framework 14
The Management/Performance Link 24
Conclusion 26
3 Assessing Management 28
Criteria based Assessment 28
Evaluating Management Systems 32
Evaluating Managing for Results 43
Evaluating Integration and Alignment 46
Evaluating Leadership 47
Toward a More Comprehensive Approach to Management 48
4 Research Methodology 50
Selecting the Entities for Study 50
Collecting the Data 53
Show Time 57
Converting Data Collected into Results 63
Viii CONTENTS
The Analytical Process Itself 65
Conclusion 68
5 State and Local Findings 70
Financial Management Capacity 71
Capital and Infrastructure Management Capacity 78
Human Resources Management Capacity 81
Information Technology Management Capacity 84
Managing for Results 87
Some General Observations 90
Conclusion 92
6 Federal Results 93
Managing for Results 94
Human Resources Management 102
Financial Management 106
Information Management 110
Physical Asset Management 114
Conclusion 116
7 The Big Lessons 117
Management Matters 120
Effective Leadership Is Vital 131
Criteria based Assessment Facilitates Learning 135
The Road to Change Is Long and Painful but Taken Nonetheless 139
Management Systems Are Policy Levers for Improvement 141
The Grading Process Itself Stimulated Change 143
8 Next Steps 145
What Progress Did the GPP and FPP Make? 145
Research Agenda for the Future 150
Conclusion 156
Appendixes 159
Government Performance Project 161
Federal Performance Project 162
CONTENTS ix
3.1. Federal Agency Management Assessment Criteria 163
3.2. State Government Management Assessment Criteria 166
3.3. Local Government Management Assessment Criteria 169
4.1. Cities, Counties, and Federal Agencies Graded 172
References 175
Index 185
Figures and Tables
Figures
2.1. The Classical Policy/Performance Equation 15
2.2. The Components of Public Management 16
2.3. The Management Systems 18
7.1. Clarity/Discretion Matrix 126
Tables
5.1. State Grades, 1999 and 2001 72
5.2. City Grades, 2000 74
5.3. State and Local Grades, 1999 and 2001 76
5.4. Performance Appraisals: A Comparison of Authority in 1998
and 2000 84
6.1. Federal Agency Grades, 1999 2001 95
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| spelling | Ingraham, Patricia W. 1942- Verfasser (DE-588)121331016 aut Government performance why management matters Patricia W. Ingraham ; Philip G. Joyce ; Amy Kneedler Donahue Baltimore, Md. [u.a.] Johns Hopkins Univ. Press 2003 XVIII, 193 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Johns Hopkins studies in governance and public management Includes bibliographical references (p. [175]-184) and index USA Government (DE-588)2027858-5 gnd rswk-swf Kwaliteitszorg gtt Overheidsmanagement gtt Administrative agencies United States Management Public administration United States Verwaltung (DE-588)4063317-2 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf États-Unis - Administration États-Unis - Administration - Gestion USA USA Government (DE-588)2027858-5 b Verwaltung (DE-588)4063317-2 s Organisation (DE-588)4043774-7 s DE-604 Joyce, Philip G. Sonstige oth Donahue, Amy Kneedler Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009891859&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ingraham, Patricia W. 1942- Government performance why management matters USA Government (DE-588)2027858-5 gnd Kwaliteitszorg gtt Overheidsmanagement gtt Administrative agencies United States Management Public administration United States Verwaltung (DE-588)4063317-2 gnd Organisation (DE-588)4043774-7 gnd |
| subject_GND | (DE-588)2027858-5 (DE-588)4063317-2 (DE-588)4043774-7 |
| title | Government performance why management matters |
| title_auth | Government performance why management matters |
| title_exact_search | Government performance why management matters |
| title_full | Government performance why management matters Patricia W. Ingraham ; Philip G. Joyce ; Amy Kneedler Donahue |
| title_fullStr | Government performance why management matters Patricia W. Ingraham ; Philip G. Joyce ; Amy Kneedler Donahue |
| title_full_unstemmed | Government performance why management matters Patricia W. Ingraham ; Philip G. Joyce ; Amy Kneedler Donahue |
| title_short | Government performance |
| title_sort | government performance why management matters |
| title_sub | why management matters |
| topic | USA Government (DE-588)2027858-5 gnd Kwaliteitszorg gtt Overheidsmanagement gtt Administrative agencies United States Management Public administration United States Verwaltung (DE-588)4063317-2 gnd Organisation (DE-588)4043774-7 gnd |
| topic_facet | USA Government Kwaliteitszorg Overheidsmanagement Administrative agencies United States Management Public administration United States Verwaltung Organisation États-Unis - Administration États-Unis - Administration - Gestion USA |
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