Willenborg, G. B. W. (2001). An integrated conceptual model of cooperative consumer relationships in services: Development and test. Labyrint Publ.
Chicago-Zitierstil (17. Ausg.)Willenborg, Gijsbert B. W. An Integrated Conceptual Model of Cooperative Consumer Relationships in Services: Development and Test. Capelle a/d Ijssel: Labyrint Publ, 2001.
MLA-Zitierstil (9. Ausg.)Willenborg, Gijsbert B. W. An Integrated Conceptual Model of Cooperative Consumer Relationships in Services: Development and Test. Labyrint Publ, 2001.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.