The heart of change: real-life stories of how people change their organizations
Publisher's description: In this Harvard Business School Publishing Audioconference, John P. Kotter, author of the worldwide bestseller Leading Change, and Dan S. Cohen, co-author of The Heart of Change and a principal with Deloitte Consulting LLC, join Harvard Business School Publishing's...
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| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston, Massachusetts
Harvard Business School Press
[2002]
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Summary: | Publisher's description: In this Harvard Business School Publishing Audioconference, John P. Kotter, author of the worldwide bestseller Leading Change, and Dan S. Cohen, co-author of The Heart of Change and a principal with Deloitte Consulting LLC, join Harvard Business School Publishing's Editorial Director Walter Kiechel in a discussion of how change actually happens in organizations and how the best change leaders impel people to action. Through this practical, interactive audioconference you will understand the critical difference between "analyze-think-change" and "see-feel-change"--and grasp the impact of each through engaging real-world examples; witness how emotions trigger action, encouraging people to behave in the often radically different and difficult ways that substantial change efforts demand; learn how to move people to see change as an essential part of their jobs; understand the complexities of your role as a leader of change--and how to succeed; and find inspiring examples of organizational transformation that you can use as examples for your change initiatives. Your ability to be a change leader is essential to your company and your career. This audioconference will help you master the art of change leadership. |
| Item Description: | Hier auch später erschienene, unveränderte Nachdrucke |
| Physical Description: | xiv, 190 Seiten |
| ISBN: | 9781422187333 1578512549 9781578512546 |
Staff View
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| 520 | 3 | |a Publisher's description: In this Harvard Business School Publishing Audioconference, John P. Kotter, author of the worldwide bestseller Leading Change, and Dan S. Cohen, co-author of The Heart of Change and a principal with Deloitte Consulting LLC, join Harvard Business School Publishing's Editorial Director Walter Kiechel in a discussion of how change actually happens in organizations and how the best change leaders impel people to action. Through this practical, interactive audioconference you will understand the critical difference between "analyze-think-change" and "see-feel-change"--and grasp the impact of each through engaging real-world examples; witness how emotions trigger action, encouraging people to behave in the often radically different and difficult ways that substantial change efforts demand; learn how to move people to see change as an essential part of their jobs; understand the complexities of your role as a leader of change--and how to succeed; and find inspiring examples of organizational transformation that you can use as examples for your change initiatives. Your ability to be a change leader is essential to your company and your career. This audioconference will help you master the art of change leadership. | |
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Record in the Search Index
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CONTENTS
PREFACE ix
ACKNOWLEDGMENTS xiii
INTRODUCTION
The Heart of Change 1
Why people succeed and why they fail at large scale change.
The eight step path to success. The primary challenge at each
stage in the process. How people meet the challenge. The
critical distinction between see feel change and analysis
think change.
STEP 1
Increase Urgency 15
Raising a feeling of urgency so that people start telling each
other "we must do something" about the problems and
opportunities. Reducing the complacency, fear, and anger
that prevent change from starting.
V i Contents
STEP 2
Build the Guiding Team 37
Helping pull together the right group of people with the
right characteristics and sufficient power to drive the change
effort. Helping them to behave with trust and emotional
commitment to one another.
STEP 3
Get the Vision Right 61
Facilitating the movement beyond traditional analytical and
financial plans and budgets. Creating the right compelling
vision to direct the effort. Helping the guiding team develop
bold strategies for making bold visions a reality.
STEP 4
Communicate for Buy In 83
Sending clear, credible, and heartfelt messages about the
direction of change. Establishing genuine gut level buy in
that shows up in how people act. Using words, deeds, and
new technologies to unclog communication channels and
overcome confusion and distrust.
STEP 5
Empower Action 103
Removing barriers that block those who have genuinely
embraced the vision and strategies. Taking away sufficient
obstacles in their organizations and in their hearts so that
they behave differently.
Contents vii
STEP 6
Create Short Term Wins 125
Generating sufficient wins fast enough to diffuse cynicism,
pessimism, and skepticism. Building momentum. Making
sure successes are visible, unambiguous, and speak to what
people deeply care about.
STEP 7
Don't Let Up 143
Helping people create wave after wave of change until the
vision is a reality. Not allowing urgency to sag. Not ducking
the more difficult parts of the transformation, especially the
bigger emotional barriers. Eliminating needless work so you
don't exhaust yourself along the way.
STEP 8
Make Change Stick 161
Ensuring that people continue to act in new ways, despite the
pull of tradition, by rooting behavior in reshaped organiza¬
tional culture. Using the employee orientation process, the
promotions process, and the power of emotion to enhance,
new group norms and shared values.
CONCLUSION
We See, We Feel, We Change 179
Feeling and thinking. The need for more than a few heroes in
a turbulent world.
STORY INDEX 187
ABOUT THE AUTHORS 189 |
| any_adam_object | 1 |
| author | Kotter, John P. 1947- Cohen, Dan S. |
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| author_facet | Kotter, John P. 1947- Cohen, Dan S. |
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| spelling | Kotter, John P. 1947- Verfasser (DE-588)132293196 aut The heart of change real-life stories of how people change their organizations John P. Kotter, Dan S. Cohen Boston, Massachusetts Harvard Business School Press [2002] xiv, 190 Seiten txt rdacontent n rdamedia nc rdacarrier Hier auch später erschienene, unveränderte Nachdrucke Publisher's description: In this Harvard Business School Publishing Audioconference, John P. Kotter, author of the worldwide bestseller Leading Change, and Dan S. Cohen, co-author of The Heart of Change and a principal with Deloitte Consulting LLC, join Harvard Business School Publishing's Editorial Director Walter Kiechel in a discussion of how change actually happens in organizations and how the best change leaders impel people to action. Through this practical, interactive audioconference you will understand the critical difference between "analyze-think-change" and "see-feel-change"--and grasp the impact of each through engaging real-world examples; witness how emotions trigger action, encouraging people to behave in the often radically different and difficult ways that substantial change efforts demand; learn how to move people to see change as an essential part of their jobs; understand the complexities of your role as a leader of change--and how to succeed; and find inspiring examples of organizational transformation that you can use as examples for your change initiatives. Your ability to be a change leader is essential to your company and your career. This audioconference will help you master the art of change leadership. Management (DE-588)4037278-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Führung (DE-588)4018776-7 gnd rswk-swf Unternehmensentwicklung (DE-588)4125011-4 gnd rswk-swf Organisationswandel (DE-588)4075693-2 gnd rswk-swf Organisationswandel (DE-588)4075693-2 s Management (DE-588)4037278-9 s DE-604 Unternehmen (DE-588)4061963-1 s Führung (DE-588)4018776-7 s DE-188 Unternehmensentwicklung (DE-588)4125011-4 s Cohen, Dan S. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009853599&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kotter, John P. 1947- Cohen, Dan S. The heart of change real-life stories of how people change their organizations Management (DE-588)4037278-9 gnd Unternehmen (DE-588)4061963-1 gnd Führung (DE-588)4018776-7 gnd Unternehmensentwicklung (DE-588)4125011-4 gnd Organisationswandel (DE-588)4075693-2 gnd |
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| title | The heart of change real-life stories of how people change their organizations |
| title_auth | The heart of change real-life stories of how people change their organizations |
| title_exact_search | The heart of change real-life stories of how people change their organizations |
| title_full | The heart of change real-life stories of how people change their organizations John P. Kotter, Dan S. Cohen |
| title_fullStr | The heart of change real-life stories of how people change their organizations John P. Kotter, Dan S. Cohen |
| title_full_unstemmed | The heart of change real-life stories of how people change their organizations John P. Kotter, Dan S. Cohen |
| title_short | The heart of change |
| title_sort | the heart of change real life stories of how people change their organizations |
| title_sub | real-life stories of how people change their organizations |
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