Inside intranets and extranets: knowledge management and the struggle for power
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York
Palgrave
2002
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Based on the author's Ph.D. thesis, University of Cambridge |
| Beschreibung: | X, 247 S. |
| ISBN: | 0333987438 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Prologue vii
Acknowledgements ix
1 Introduction 1
1.1 What is an intranet? 3
1.2 What is an extranet? 4
1.3 Intranets/extranets and knowledge management 4
1.4 Overview of the book 5
2 The Role of IT 6
2.1 Issues from the IT literature 6
2.2 Groupware 15
2.3 The role and effect of IT 19
2.4 Summary 27
3 Knowledge Management 31
3.1 What are data, information, knowledge? 31
3.2 Interest in knowledge management 34
3.3 Perspectives of knowledge 35
3.4 What is knowledge management? 37
3.5 Knowledge creation 42
3.6 Knowledge storage 46
3.7 Knowledge transfer 50
3.8 Knowledge use 53
3.9 Summary 54
4 Research Methodology 56
4.1 The research approach 56
4.2 Overview of the case studies 63
4.3 Data collection and analysis 65
4.4 Summary 66
5 Case Study Software and IT Company 67
5.1 Background 68
5.2 Prior to the intranet 68
5.3 The origin and implementation of the intranet 73
5.4 Post implementation outcomes 77
v
5.5 Other issues arising 85
5.6 Summary 103
6 Case Study Research and Technology Organisation 105 j
6.1 Background 106
6.2 The situation prior to RTOnet up to 1996 111
6.3 Origin and implementation of the RTOnet application 115
6.4 Post implementation outcomes 121
6.5 Other issues arising 135 ;
6.6 Summary 142
7 Case Study Automotive Sales and Service 144 ;
7.1 Background 145
7.2 Prior to the extranet 146
7.3 Origin and implementation of the extranet 150
7.4 Post implementation outcomes 156
7.5 Other issues arising 169
7.6 Summary 176
8 Analysis and Discussion 179
8.1 Evaluating the findings in the context of the
IT literature 179
8.2 Evaluating the findings in the context of the
knowledge management literature 203
8.3 Summary 219
9 Conclusions 220
9.1 Methodological issues 220
9.2 Key contributions of this research 223
9.3 Some suggestions for further work 229
9.4 Closing words 231
References 233
Index 246
|
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| language | English |
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| spelling | Callaghan, James Verfasser aut Inside intranets and extranets knowledge management and the struggle for power James Callaghan Knowledge management and the struggle for power New York Palgrave 2002 X, 247 S. txt rdacontent n rdamedia nc rdacarrier Based on the author's Ph.D. thesis, University of Cambridge Extranets (Computer networks) Intranets (Computer networks) Knowledge management Extranet (DE-588)4548113-1 gnd rswk-swf Intranet (DE-588)4435933-0 gnd rswk-swf Intranet (DE-588)4435933-0 s Extranet (DE-588)4548113-1 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009848572&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Callaghan, James Inside intranets and extranets knowledge management and the struggle for power Extranets (Computer networks) Intranets (Computer networks) Knowledge management Extranet (DE-588)4548113-1 gnd Intranet (DE-588)4435933-0 gnd |
| subject_GND | (DE-588)4548113-1 (DE-588)4435933-0 |
| title | Inside intranets and extranets knowledge management and the struggle for power |
| title_alt | Knowledge management and the struggle for power |
| title_auth | Inside intranets and extranets knowledge management and the struggle for power |
| title_exact_search | Inside intranets and extranets knowledge management and the struggle for power |
| title_full | Inside intranets and extranets knowledge management and the struggle for power James Callaghan |
| title_fullStr | Inside intranets and extranets knowledge management and the struggle for power James Callaghan |
| title_full_unstemmed | Inside intranets and extranets knowledge management and the struggle for power James Callaghan |
| title_short | Inside intranets and extranets |
| title_sort | inside intranets and extranets knowledge management and the struggle for power |
| title_sub | knowledge management and the struggle for power |
| topic | Extranets (Computer networks) Intranets (Computer networks) Knowledge management Extranet (DE-588)4548113-1 gnd Intranet (DE-588)4435933-0 gnd |
| topic_facet | Extranets (Computer networks) Intranets (Computer networks) Knowledge management Extranet Intranet |
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