Van Duyne, D. K., Landay, J. A., & Hong, J. I. (2002). The design of sites: Patterns, principles, and processes for crafting a customer-centered Web experience. Addison-Wesley.
Chicago-Zitierstil (17. Ausg.)Van Duyne, Douglas K., James A. Landay, und Jason I. Hong. The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-centered Web Experience. Boston, Mass: Addison-Wesley, 2002.
MLA-Zitierstil (9. Ausg.)Van Duyne, Douglas K., et al. The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-centered Web Experience. Addison-Wesley, 2002.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.