Operations management:
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Harlow [u.a.]
Financial Times Prentice Hall
2001
|
| Edition: | 3. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XV, 765 S. Ill., graph. Darst. |
| ISBN: | 0273646575 |
Staff View
MARC
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| 100 | 1 | |a Slack, Nigel |d 1946- |e Verfasser |0 (DE-588)1046228803 |4 aut | |
| 245 | 1 | 0 | |a Operations management |c Nigel Slack ; Stuart Chambers ; Robert Johnston |
| 250 | |a 3. ed. | ||
| 264 | 1 | |a Harlow [u.a.] |b Financial Times Prentice Hall |c 2001 | |
| 300 | |a XV, 765 S. |b Ill., graph. Darst. | ||
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| 650 | 7 | |a Productiemanagement |2 gtt | |
| 650 | 7 | |a Production - Gestion |2 ram | |
| 650 | 4 | |a Production management | |
| 650 | 0 | 7 | |a Operations Management |0 (DE-588)4549167-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Prozessmanagement |0 (DE-588)4353072-2 |2 gnd |9 rswk-swf |
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| 700 | 1 | |a Johnston, Robert |e Verfasser |4 aut | |
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Record in the Search Index
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| DE-BY-FWS_call_number | 2350/QP 500 S631(3) |
| DE-BY-FWS_katkey | 192783 |
| DE-BY-FWS_media_number | 083000506236 |
| _version_ | 1824554854276661248 |
| adam_text | Contents
Preface vii
About the authors x
Foreword xi
Acknowledgements xii
How to use this book xiv
Plan of the book xv
1 Operations management 3
Effective operations management • Operations in
the organization • The transformation process
model • Types of operations • The activities of
operations management • The model of operations
management • Summary answers to key questions
• Case exercise: A business trip to Brussels
2 The strategic role and objectives of operations 38
The role of the operations function • Operations
performance objectives • The polar representation
of performance objectives • Summary answers to
key questions • Case exercise: Operations objectives
at the Penang Mutiara
3 Operations strategy 63
What is strategy? • The content of operations
strategy • The process of operations strategy •
Summary answers to key questions • Case
exercise: Long Ridge Gliding Club
4 Design in operations management 91
What is design? • The volume variety effect on
design • The design of processes process types •
Design the structure of Part Two • Summary
answers to key questions • Case exercise: United
Flower Auctions, Aalsmeer, Holland
5 The design of products and services 115
The competitive advantage of good design •
The stages of design from concept to
specification • Concept generation • Concept
screening • Preliminary design • Design
evaluation and improvement • Prototyping and
final design • The benefits of interactive design
• Summary answers to key questions •
Case exercise: British Airways London Eye (A) •
Case exercise: The Royal Mint
6 Design of the operations network 151
The network perspective • Configuring the
network • The location of capacity • Long term
capacity management • Summary answers to
key questions • Case exercise: Delta Synthetic
Fibres
7 Layout and flow 184
The layout procedure • The basic layout types •
Detailed design of the layout • Summary
answers to key questions • Case exercise: Weldon
Hand Tools
8 Process technology 226
What is process technology? • Materials
processing technology • Information processing
technology • Customer processing technology •
Integrating technologies • The dimensions of
technology • Choice of technology • Summary
answers to key questions • Case exercise:
Rochem Ltd
9 Job design and work organization 265
The design of jobs • Division of labour •
Scientific management • Ergonomics •
Behavioural approaches to job design •
Empowerment • Team working and job design •
Flexible working • Control versus commitment •
Summary answers to key questions • Case
exercise: South West Cross Bank
10 The nature of planning and control 304
What is planning and control? • The nature of
supply and demand • Planning and control
activities • The volume variety effect on
planning and control • Summary answers to key
questions • Case exercise: Two multiplex cinemas
• Case exercise: Air traffic control
11 Capacity planning and control 337
What is capacity? • Planning and controlling
capacity • Measuring demand and capacity •
The alternative capacity plans • Choosing a
capacity planning and control approach •
Summary answers to key questions • Case
exercise: Fine Country Fruit Cakes
12 Inventory planning and control 375
What is inventory? • The volume decision
how much to order • The timing decision
when to place an order • Inventory analysis and
control systems • Summary answers to key
questions • Case exercise: Pan Europe Plastics •
Case exercise: Plastix Pic
13 Supply chain planning and control 412
What is supply chain management? • The
component activities of supply chain
management • Types of relationships in supply
chains • Supply chain behaviour • Summary
answers to key questions • Case exercise:
Globakast
14 MRP 448
What is MRP? • What is required to run MRP I?
• MRP calculations • Extensions to basic MRP •
Summary answers to key questions • Case
exercise: Psycho Sports Ltd
15 Just in time planning and control 481
What is just in time? • The philosophy of just
in time • JIT techniques • JIT planning and
control • JIT in service operations • JIT and MRP
• Summary answers to key questions • Case
exercise: Just in time at Jimmy s • Case exercise:
Boys and Boden
16 Project planning and control 514
What is a project? • Successful project
management • The project planning and control
process • Network planning • Summary answers
to key questions • Case exercise: Lemming
Television • Case exercise: British Airways London
Eye (B)
17 Quality planning and control 553
What is quality and why is it so important? •
Conformance to specification • Statistical
process control (SPC) • Process control, learning
and knowledge • Acceptance sampling •
Summary answers to key questions • Case
exercise: Calling Sue • Case exercise: Handles and
Hinges Ltd
18 Operations improvement 597
Measuring and improving performance •
Improvement priorities • Approaches to
improvement • The techniques of improvement
• Summary answers to key questions • Case
exercise: Lombard Direct • Case exercise: Raydale
Conference Centre
19 Failure prevention and recovery 636
System failure • Failure detection and analysis •
Improving the operation s reliability • Recovery •
Summary answers to key questions • Case
exercise: Better late and happy than just late • Case
exercise: The Chernobyl failure
20 Total quality management 673
The origins of TQM • What is TQM? •
Implementing TQM improvement
programmes • Quality awards • Summary
answers to key questions • Case exercise: The
Waterlander Hotel
21 The operations challenge 705
Globalization • Social responsibility •
Environmental responsibility • Technology •
Knowledge management • Summary answers to
key questions • Case exercise: Oxfam
• Case exercise: Is the petrol engine dead?
Appendices
1 Forecasting the volume of demand 735
2 Time estimation work measurement 741
3 The recording techniques of method study 749
Index 00
|
| any_adam_object | 1 |
| author | Slack, Nigel 1946- Chambers, Stuart Johnston, Robert |
| author_GND | (DE-588)1046228803 |
| author_facet | Slack, Nigel 1946- Chambers, Stuart Johnston, Robert |
| author_role | aut aut aut |
| author_sort | Slack, Nigel 1946- |
| author_variant | n s ns s c sc r j rj |
| building | Verbundindex |
| bvnumber | BV014287435 |
| callnumber-first | T - Technology |
| callnumber-label | TS155 |
| callnumber-raw | TS155 |
| callnumber-search | TS155 |
| callnumber-sort | TS 3155 |
| callnumber-subject | TS - Manufactures |
| classification_rvk | QP 340 QP 500 |
| ctrlnum | (OCoLC)248018352 (DE-599)BVBBV014287435 |
| dewey-full | 658.5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5 |
| dewey-search | 658.5 |
| dewey-sort | 3658.5 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 3. ed. |
| format | Book |
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| id | DE-604.BV014287435 |
| illustrated | Illustrated |
| indexdate | 2025-02-20T06:58:23Z |
| institution | BVB |
| isbn | 0273646575 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009798914 |
| oclc_num | 248018352 |
| open_access_boolean | |
| owner | DE-188 DE-862 DE-BY-FWS |
| owner_facet | DE-188 DE-862 DE-BY-FWS |
| physical | XV, 765 S. Ill., graph. Darst. |
| publishDate | 2001 |
| publishDateSearch | 2001 |
| publishDateSort | 2001 |
| publisher | Financial Times Prentice Hall |
| record_format | marc |
| spellingShingle | Slack, Nigel 1946- Chambers, Stuart Johnston, Robert Operations management Productiemanagement gtt Production - Gestion ram Production management Operations Management (DE-588)4549167-7 gnd Prozessmanagement (DE-588)4353072-2 gnd |
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| title | Operations management |
| title_auth | Operations management |
| title_exact_search | Operations management |
| title_full | Operations management Nigel Slack ; Stuart Chambers ; Robert Johnston |
| title_fullStr | Operations management Nigel Slack ; Stuart Chambers ; Robert Johnston |
| title_full_unstemmed | Operations management Nigel Slack ; Stuart Chambers ; Robert Johnston |
| title_short | Operations management |
| title_sort | operations management |
| topic | Productiemanagement gtt Production - Gestion ram Production management Operations Management (DE-588)4549167-7 gnd Prozessmanagement (DE-588)4353072-2 gnd |
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Indexes
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| Call Number: |
2350 QP 500 S631(3) |
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