APA (7th ed.) Citation

Richardson, L. (1994). Stop telling, start selling: How to use customer-focused dialogue to close sales. McGraw-Hill.

Chicago Style (17th ed.) Citation

Richardson, Linda. Stop Telling, Start Selling: How to Use Customer-focused Dialogue to Close Sales. New York u.a: McGraw-Hill, 1994.

MLA (9th ed.) Citation

Richardson, Linda. Stop Telling, Start Selling: How to Use Customer-focused Dialogue to Close Sales. McGraw-Hill, 1994.