Essentials of international management: a cross-cultural perspective
This book examines cross-cultural management issues from a psychological or behavioral perspective. It focuses on the interactions of people from different cultures in organizational settings and helps the reader gain an understanding of the effect of culture that can be applied to a wide variety of...
Gespeichert in:
| Späterer Titel: | Thomas, David C. Cross-cultural management |
|---|---|
| 1. Verfasser: | |
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Thousand Oaks [u.a.]
Sage Publ.
2002
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | This book examines cross-cultural management issues from a psychological or behavioral perspective. It focuses on the interactions of people from different cultures in organizational settings and helps the reader gain an understanding of the effect of culture that can be applied to a wide variety of cross-cultural interactions in various organizational contexts. |
| Beschreibung: | 2. ed. u.d.T.: Thomas, David C.: Cross-cultural management |
| Beschreibung: | XIX, 319 S. graph. Darst. |
| ISBN: | 076192468X 0761921818 |
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| 245 | 1 | 0 | |a Essentials of international management |b a cross-cultural perspective |c David C. Thomas |
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| 500 | |a 2. ed. u.d.T.: Thomas, David C.: Cross-cultural management | ||
| 520 | 3 | |a This book examines cross-cultural management issues from a psychological or behavioral perspective. It focuses on the interactions of people from different cultures in organizational settings and helps the reader gain an understanding of the effect of culture that can be applied to a wide variety of cross-cultural interactions in various organizational contexts. | |
| 650 | 4 | |a Entreprises multinationales - Gestion | |
| 650 | 4 | |a Gestion interculturelle | |
| 650 | 7 | |a Interculturele communicatie |2 gtt | |
| 650 | 7 | |a Internationale ondernemingen |2 gtt | |
| 650 | 7 | |a Management |2 gtt | |
| 650 | 4 | |a Interkulturelle Kommunikation | |
| 650 | 4 | |a Multinationales Unternehmen | |
| 650 | 4 | |a International business enterprises -- Management | |
| 650 | 4 | |a International business enterprises -- Management -- Cross-cultural studies | |
| 650 | 4 | |a Intercultural communication | |
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Datensatz im Suchindex
| _version_ | 1804129116918644736 |
|---|---|
| adam_text | Contents
List of Tables and Figures xiii
Preface xv
Acknowledgments xix
SECTION I: MANAGEMENT AND CULTURE
1. Introduction: The Challenging Role of the
International Manager 3
Globalization 4
Disappearing Boundaries 4
Dynamic Work Environment 5
Information Technology 6
New Actors on the International Stage 8
Environment of International Management 10
Economic Environment 11
Legal Environment 14
Political Environment 17
What International Managers Do 19
Organizational Context, Culture, and Managerial Roles 22
Summary 25
2. Describing Culture: What It Is and Where It Comes From 27
Features of Culture 28
Culture as Shared 28
Culture as Learned 28
Culture as Systematic and Organized 29
Why Cultures Differ and Persist 31
Survival 32
Language 33
Religion 33
Debates Surrounding the Concept of Culture 34
National Culture 34
Convergence or Divergence 36
Organizational Culture 40
Acculturation 42
Culture and Social Groups 43
In Group Bias and Prejudice 44
Ethnocentrism 44
Summary 45
3. Comparing Cultures: Systematically
Describing Cultural Differences 47
Kluckhohn and Strodtbeck Framework 48
Hofstede s Study 50
Confucian Dynamism 53
Cultural Distance 54
Criticism of Hofstede s Study 55
Schwartz Value Survey 56
Trompenaars s Dimensions 59
Individualism and Collectivism 62
Tightness and Complexity 63
Vertical and Horizontal Dimensions 64
Use of the Frameworks 66
Summary 68
4. How Culture Works: Fundamentals of
Cross Cultural Interaction 69
Social Cognition 70
Cultural Norms and Scripts 72
Selective Perception 74
Perceived Similarity and Attraction 76
Stereotypic Expectations 76
National Stereotypes 77
Resistance to New Information 77
Stereotype Complexity and Evaluation 78
Social Dominance 78
Differential Attributions 79
Inconclusive Information 79
Attribution Error 80
Cultural Differences in Attribution Bias 81
Cross Cultural Interaction Model 82
Motivation Across Cultures 85
Cultural Variation in Self Concept 86
Motivational Implications of Differing Self Concepts 86
Summary 88
SECTION II: ROLES OF THE INTERNATIONAL
MANAGER
5. The Manager as Decision Maker: Cross Cultural
Dimensions of Decision Making 91
Rational Decision Making 92
Cultural Differences in the Optimization Model 92
Limits to Rationality 95
Cultural Constraints on Rationality 96
Heuristics 97
Availability 98
Representativeness 98
Anchoring and Adjustment 99
Motivational Biases in Decision Making 100
Selection and Reward Allocation Decisions 101
Ethical Dilemmas in Decision Making 104
Moral Philosophies 104
Consequential Models 105
Deontological or Rule Based Models 105
Cultural Relativism 108
Cognitive Moral Development 108
Summary 113
6. The Manager as Negotiator: Communicating
and Negotiating Across Cultures 115
Cross Cultural Communication Process 116
Language 118
Communication Styles 120
Explicit Versus Implicit Communication 120
Direct Versus Indirect Communication 122
Silence and Verbal Overkill 122
Use of Praise 124
Other Language Considerations 124
Slang and Jargon 125
Euphemisms 126
Idioms 126
Proverbs and Maxims 127
Language Pragmatics 127
Language Accommodation 128
Stylistic Accommodation 128
Language Fluency 129
Nonverbal Communication 130
Tone of Voice 131
Proxemics 131
Body Position and Gestures 133
Facial Expression 134
Eye Contact (Gaze) 136
Negotiating Across Cultures 137
Negotiation Process 138
Negotiator Behavior 139
Problem Solving Approach 142
Implications 142
Anticipating Differences 143
Attribution Accuracy 143
Adaptation 144
Context Factors 144
Summary 144
7. The Manager as Leader: The Leadership Role
Across Cultures 147
Leadership 148
Western Leadership Theory 148
Trait Theories 148
Behavioral Theories 149
Contingency Theories 152
Implicit Theories 154
Non Western Theories of Leadership 156
Leadership in Japan 157
Leadership in the Arab World 159
Integrated Cross Cultural Model of Leadership 160
Implications for the Practice of Leadership 161
Universal Leadership Functions 162
Culture Specific Leader Behaviors 162
Situational Moderators 163
Summary: Leadership in an Intercultural Interaction 164
SECTION III: INTERNATIONAL MANAGEMENT
CHALLENGES
8. The Challenge of Multicultural Work Groups and Teams 167
WorkGroups 168
Work Group Effectiveness 169
External Conditions 170
Group Member Resources 171
Group Structure 171
Group Process 172
Group Processes Over Time 173
Group Task 174
Group Composition 174
Culture s Influence on Work Groups 175
Cultural Norms 176
Cultural Diversity 177
Relative Cultural Distance 178
Culture s Effect in Different Group Structures and Tasks 179
Geographically Distributed Work Groups 180
Organizational Conditions and Culturally
Diverse Work Groups 181
Management Support 182
Group Level Rewards 182
Work Group Status 183
Training 184
Self Management 184
Managing Multicultural Work Groups 185
Work Group Task and Structure 185
Broad Evaluation Criteria 185
Composition and Task Requirements 186
Common Purpose 186
Summary 186
9. The Challenge of Designing International Organizations 189
Organizations 190
Organizational Designs 191
Explaining Organizational Structure 192
Deterministic Theory 193
Contingency Theory 194
Ecological Theories 195
Institutional Theory 196
Culture and Organizational Structure 197
Culture Free Perspective 197
Structural Variation Across Cultures 198
Organizing in Multinational Corporations 202
Typical International Structures 202
International Collaborative Alliances 203
MNC Subsidiary Structure 203
Subsidiary Manager s Role 205
Designing Jobs in International Organizations 207
Cultural Differences in the Psychological Contract 207
Meaning of Work 209
Work Design Across Cultures 210
Summary 214
10. The Challenge of International Assignments 217
The Role of Expatriates 218
Individual Staffing Decisions 219
Selection of Managers for Overseas Assignments 220
Decision to Accept an Overseas Assignment 220
Definitions of Success 221
Turnover 221
Adjustment 221
Task Performance 223
Adjustment Performance Relationship 224
Factors Affecting Expatriate Success 225
Individual Factors 226
Demographics 227
Foreign Language Ability and Previous
International Experience 227
Nationality of Expatriates 229
Gender of Expatriates 229
Job and Organizational Factors 331
Expatriate Job Characteristics 331
job Level 332
Expatriate Training 332
Environmental Factors 335
Cultural Novelty 335
Social Support 335
Repatriation 336
Expatriate Careers 237
International Assignments: A Double Edged Sword 237
Adjustment Performance Paradox 238
Marital Status Contradiction 238
Selection Performance Contradiction for Women Expatriates 238
Americans Only Problem 239
Selection Motivation Contradiction 239
Transfer of Knozvledge Problem 239
Training Effectiveness Contradiction 239
Cultural Novelty Paradox 240
Summary 240
SECTION IV: INTERNATIONAL MANAGEMENT
RESEARCH
11. The Challenge of Learning More: Evaluating
Cross Cultural Management Studies 243
Source of Limitations in Present Management Studies 244
Economic Hegemony 244
Institutional Heritage 245
Assumed Universality 246
Types of International Management Research 247
Domestic Research 249
Replication Research 250
Indigenous Research 250
Comparative Research 250
International Research 251
Intercnltural Research 251
Methodological Issues in Cross Cultural Research 252
Equivalence 252
Sampling 254
Data Collection 256
Measurement and Data Analysis 258
Summary of Methods Issues 259
Critiques of International and Cross Cultural Research 260
Summary 261
References 263
Author Index 301
Subject Index 313
About the Author 319
List of Tables and Figures
TABLES
Table 1.1 Selected Leading Exporting Countries 7
Table 1.2 Top Ten Firms in FDI 9
Table 1.3 Distribution of the 1999 Fortune Global 500 10
Table 1.4 Interrelationships Between Control and Ownership 12
Table 1.5 1998 per Capita Income for Selected Countries 13
Table 1.6 Percentage of Countries Classified as Free,
Partly Free, or Not Free 18
Table 1.7 Comparison of Studies of Managerial Role Categories 22
Table 2.1 Distribution of Religions Around the World 35
Table 2.2 Comparison of Organizational and National Culture 42
Table 3.1 Hofstede s Four Dimensions of Culture Related
Values 51
Table 3.2 Hofstede s Rankings 52
Table 3.3 Correlations Between Hofstede Dimensions and
Chinese Culture Connection Dimensions 55
Table 3.4 Culture, Self, Orientation, Politics 66
Table 5.1 Percentage of Companies Reporting They Always
Used the Selection Technique 102
Table 5.2 Stages of Moral Development 110
Table 6.1 Negotiator Behavior in Three Cultures 141
Table 7.1 Major Leadership Theories 150
Table 9.1 Rank Order of Work Goals Across Seven Countries 211
Table 11.1 Types of Cross Cultural Management Studies 249
Table 11.2 Basic Translation Techniques 255
Table 11.3 Bias in Cross Cultural Interviews 258
xiii
xiv ESSENTIALS OF INTERNATIONAL MANAGEMENT
FIGURES
Figure 1.1 Differences in Demands, Constraints, and Choices
in Two Jobs 23
Figure 2.1 Three Levels of Mental Programming 29
Figure 2.2 Levels of Culture 31
Figure 3.1 Cultural Variation in Value Orientations 49
Figure 3.2 Hypothetical Distribution of Individualism
Collectivism 53
Figure 3.3 Individual Level Value Structure 58
Figure 3.4 Co Plot of Value Dimensions Across 57 National
Cultures 60
Figure 3.5 Relationship of Tightness, Cultural Complexity,
Individualism Collectivism 64
Figure 4.1 Cross Cultural Interaction 83
Figure 5.1 Culture s Influence on Ethical Decision Making 112
Figure 6.1 Cross Cultural Communication Process 117
Figure 6.2 High and Low Context Cultures 121
Figure 6.3 Response to Praise 125
Figure 6.4 Language Accommodation 129
Figure 7.1 Managerial Grid 151
Figure 7.2 Path Goal Theory 154
Figure 7.3 Cross Cultural Model of Leadership 161
Figure 8.1 Group Process Model 170
Figure 8.2 Group Effectiveness Model 173
Figure 8.3 Effect of Cultural Composition on Different Tasks
and Group Types 180
Figure 9.1 Fundamental Organizational Designs 192
Figure 9.2 Basic Elements of Organization 193
Figure 9.3 Cultural Influence on Organizational Design 200
Figure 9.4 Variations in Structure Across Subsidiaries of a
Multinational Enterprise 205
Figure 9.5 Work Centrality Across Seven Countries 210
Figure 10.1 Framework of International Adjustment 223
Figure 10.2 The U Curve of Cross Cultural Adjustment 224
Figure 10.3 Framework for Selecting Cross Cultural Training 234
Figure 11.1 Is the Concept of Surprise Equivalent Across
Cultures? 253
Figure 11.2 Bias in Survey Research 259
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| spelling | Thomas, David C. Verfasser aut Essentials of international management a cross-cultural perspective David C. Thomas Thousand Oaks [u.a.] Sage Publ. 2002 XIX, 319 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier 2. ed. u.d.T.: Thomas, David C.: Cross-cultural management This book examines cross-cultural management issues from a psychological or behavioral perspective. It focuses on the interactions of people from different cultures in organizational settings and helps the reader gain an understanding of the effect of culture that can be applied to a wide variety of cross-cultural interactions in various organizational contexts. Entreprises multinationales - Gestion Gestion interculturelle Interculturele communicatie gtt Internationale ondernemingen gtt Management gtt Interkulturelle Kommunikation Multinationales Unternehmen International business enterprises -- Management International business enterprises -- Management -- Cross-cultural studies Intercultural communication Internationales Management (DE-588)4114040-0 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 s DE-604 Internationales Management (DE-588)4114040-0 s Später u.d.T. Thomas, David C. Cross-cultural management (DE-604)BV023484797 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009756976&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Thomas, David C. Essentials of international management a cross-cultural perspective Entreprises multinationales - Gestion Gestion interculturelle Interculturele communicatie gtt Internationale ondernemingen gtt Management gtt Interkulturelle Kommunikation Multinationales Unternehmen International business enterprises -- Management International business enterprises -- Management -- Cross-cultural studies Intercultural communication Internationales Management (DE-588)4114040-0 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| subject_GND | (DE-588)4114040-0 (DE-588)4343519-1 |
| title | Essentials of international management a cross-cultural perspective |
| title_auth | Essentials of international management a cross-cultural perspective |
| title_exact_search | Essentials of international management a cross-cultural perspective |
| title_full | Essentials of international management a cross-cultural perspective David C. Thomas |
| title_fullStr | Essentials of international management a cross-cultural perspective David C. Thomas |
| title_full_unstemmed | Essentials of international management a cross-cultural perspective David C. Thomas |
| title_new | Thomas, David C. Cross-cultural management |
| title_short | Essentials of international management |
| title_sort | essentials of international management a cross cultural perspective |
| title_sub | a cross-cultural perspective |
| topic | Entreprises multinationales - Gestion Gestion interculturelle Interculturele communicatie gtt Internationale ondernemingen gtt Management gtt Interkulturelle Kommunikation Multinationales Unternehmen International business enterprises -- Management International business enterprises -- Management -- Cross-cultural studies Intercultural communication Internationales Management (DE-588)4114040-0 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| topic_facet | Entreprises multinationales - Gestion Gestion interculturelle Interculturele communicatie Internationale ondernemingen Management Interkulturelle Kommunikation Multinationales Unternehmen International business enterprises -- Management International business enterprises -- Management -- Cross-cultural studies Intercultural communication Internationales Management Interkulturelles Management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009756976&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT thomasdavidc essentialsofinternationalmanagementacrossculturalperspective |