Marshall, C. L. (2001). Measuring and managing operational risks in financial institutions: Tools, techniques, and other resources. Wiley.
Chicago-Zitierstil (17. Ausg.)Marshall, Christopher Lee. Measuring and Managing Operational Risks in Financial Institutions: Tools, Techniques, and Other Resources. Singapore u.a: Wiley, 2001.
MLA-Zitierstil (9. Ausg.)Marshall, Christopher Lee. Measuring and Managing Operational Risks in Financial Institutions: Tools, Techniques, and Other Resources. Wiley, 2001.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.