Ongoing crisis communication: planning, managing, and responding
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Thousand Oaks [u.a.]
Sage
1999
|
| Series: | Sage series in public relations
2 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XI, 177 S. |
| ISBN: | 076191319X 0761913203 |
Staff View
MARC
| LEADER | 00000nam a2200000 cb4500 | ||
|---|---|---|---|
| 001 | BV014119385 | ||
| 003 | DE-604 | ||
| 005 | 20101118 | ||
| 007 | t | ||
| 008 | 020130s1999 |||| 00||| eng d | ||
| 020 | |a 076191319X |9 0-7619-1319-X | ||
| 020 | |a 0761913203 |9 0-7619-1320-3 | ||
| 035 | |a (OCoLC)41346962 | ||
| 035 | |a (DE-599)BVBBV014119385 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-19 |a DE-188 | ||
| 050 | 0 | |a HD49 | |
| 082 | 0 | |a 658.4/056 |2 21 | |
| 084 | |a AP 14450 |0 (DE-625)6902: |2 rvk | ||
| 100 | 1 | |a Coombs, W. Timothy |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Ongoing crisis communication |b planning, managing, and responding |c W. Timothy Coombs |
| 264 | 1 | |a Thousand Oaks [u.a.] |b Sage |c 1999 | |
| 300 | |a XI, 177 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a Sage series in public relations |v 2 | |
| 650 | 4 | |a Communication en gestion | |
| 650 | 4 | |a Gestion de la crise | |
| 650 | 4 | |a Communication in management | |
| 650 | 4 | |a Crisis management | |
| 650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Krise |0 (DE-588)4033203-2 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Öffentlichkeitsarbeit |0 (DE-588)4043188-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Krisenmanagement |0 (DE-588)4127374-6 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kommunikation |0 (DE-588)4031883-7 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Unternehmen |0 (DE-588)4061963-1 |D s |
| 689 | 0 | 1 | |a Krisenmanagement |0 (DE-588)4127374-6 |D s |
| 689 | 0 | 2 | |a Kommunikation |0 (DE-588)4031883-7 |D s |
| 689 | 0 | |5 DE-188 | |
| 689 | 1 | 0 | |a Krisenmanagement |0 (DE-588)4127374-6 |D s |
| 689 | 1 | 1 | |a Krise |0 (DE-588)4033203-2 |D s |
| 689 | 1 | 2 | |a Kommunikation |0 (DE-588)4031883-7 |D s |
| 689 | 1 | |8 1\p |5 DE-604 | |
| 689 | 2 | 0 | |a Krisenmanagement |0 (DE-588)4127374-6 |D s |
| 689 | 2 | 1 | |a Öffentlichkeitsarbeit |0 (DE-588)4043188-5 |D s |
| 689 | 2 | |8 2\p |5 DE-604 | |
| 830 | 0 | |a Sage series in public relations |v 2 |w (DE-604)BV014119366 |9 2 | |
| 856 | 4 | 2 | |m SWB Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009674763&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-009674763 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
| 883 | 1 | |8 2\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Record in the Search Index
| _version_ | 1804128989206282240 |
|---|---|
| adam_text | CONTENTS * PREFACE 1X !* A NEED FOR MORE CRISIS MANAGEMENT INFORMATION 1
CRISIS MANAGEMENT DEFINED 2 IMPORTANCE OF CRISIS MANAGEMENT 5 A
COMPREHENSIVE APPROACH 6 2 - OUTLINE FOR AN ONGOING APPROACH TO CRISIS
MANAGEMENT 9 THE INITIAL CRISIS MANAGEMENT FRAMEWORK 9 OUTLINE OF THE
THREE-STAGED APPROACH 14 3 - SIGNAL DETECTION 17 CONTRIBUTING
ORGANIZATIONAL FUNCTIONS 18 SOURCES TO BE SCANNED INFORMATION COLLECTION
* INFORMATION ANALYSIS CRISIS-SENSING MECHANISM CONCLUSION CRISIS
PREVENTION BASIC CRISIS PREVENTION PROCESS 39 ISSUES MANAGEMENT 4U RISK
MANAGEMENT RELATIONSHIP BUILDING CONCLUSION 5. CRISIS PREPARATION
DIAGNOSING CRISIS VULNERABILITIES CRISIS TYPES CRISIS MANAGEMENT TEAMS
THE SPOKESPERSON THE CRISIS MANAGEMENT PLAN PREPARATION OF THE CRISIS
COMMUNICATION SYSTEM CONCLUSION 6. CRISIS RECOGNITION SELLING THE CRISIS
CRISES AND INFORMATION NEEDS CONCLUSION 7. CRISIS CONTAINMENT AND
RECOVERY INITIAL CRISIS RESPONSE REPUTATIONAL MANAGEMENT CONCERNS
COMMUNICATING THE CONTINGENCY PLAN FOLLOW-UP COMMUNICATION CONCLUSION 8.
POSTCRISIS CONCERNS CRISIS EVALUATION INSTITUTIONAL MEMORY POSTCRISIS
ACTIONS CONCLUSION 9. FINAL OBSERVATIONS AND LESSONS CRISIS MANAGEMENT
IS ONGOING KNOWLEDGE, SKILLS, AND TRAITS CRISIS MANAGEMENT PROCEDURES
FINAL THOUGHTS 42 44 57 59 59 60 63 71 78 84 87 89 90 99 111 113 114 121
130 130 133 135 135 144 145 146 147 148 149 152 155 APPENDIX: POSSIBLE
CASE STUDIES 157 REFERENCES INDEX 173 ABOUT THE AUTHOR 177
|
| any_adam_object | 1 |
| author | Coombs, W. Timothy |
| author_facet | Coombs, W. Timothy |
| author_role | aut |
| author_sort | Coombs, W. Timothy |
| author_variant | w t c wt wtc |
| building | Verbundindex |
| bvnumber | BV014119385 |
| callnumber-first | H - Social Science |
| callnumber-label | HD49 |
| callnumber-raw | HD49 |
| callnumber-search | HD49 |
| callnumber-sort | HD 249 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | AP 14450 |
| ctrlnum | (OCoLC)41346962 (DE-599)BVBBV014119385 |
| dewey-full | 658.4/056 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/056 |
| dewey-search | 658.4/056 |
| dewey-sort | 3658.4 256 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Allgemeines Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02395nam a2200601 cb4500</leader><controlfield tag="001">BV014119385</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20101118 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">020130s1999 |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">076191319X</subfield><subfield code="9">0-7619-1319-X</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0761913203</subfield><subfield code="9">0-7619-1320-3</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)41346962</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV014119385</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-19</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD49</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4/056</subfield><subfield code="2">21</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">AP 14450</subfield><subfield code="0">(DE-625)6902:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Coombs, W. Timothy</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Ongoing crisis communication</subfield><subfield code="b">planning, managing, and responding</subfield><subfield code="c">W. Timothy Coombs</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Thousand Oaks [u.a.]</subfield><subfield code="b">Sage</subfield><subfield code="c">1999</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XI, 177 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="1" ind2=" "><subfield code="a">Sage series in public relations</subfield><subfield code="v">2</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Communication en gestion</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Gestion de la crise</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Communication in management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Crisis management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Unternehmen</subfield><subfield code="0">(DE-588)4061963-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Krise</subfield><subfield code="0">(DE-588)4033203-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Öffentlichkeitsarbeit</subfield><subfield code="0">(DE-588)4043188-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Krisenmanagement</subfield><subfield code="0">(DE-588)4127374-6</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Unternehmen</subfield><subfield code="0">(DE-588)4061963-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Krisenmanagement</subfield><subfield code="0">(DE-588)4127374-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-188</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Krisenmanagement</subfield><subfield code="0">(DE-588)4127374-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Krise</subfield><subfield code="0">(DE-588)4033203-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Krisenmanagement</subfield><subfield code="0">(DE-588)4127374-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2="1"><subfield code="a">Öffentlichkeitsarbeit</subfield><subfield code="0">(DE-588)4043188-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="8">2\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="830" ind1=" " ind2="0"><subfield code="a">Sage series in public relations</subfield><subfield code="v">2</subfield><subfield code="w">(DE-604)BV014119366</subfield><subfield code="9">2</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">SWB Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009674763&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-009674763</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">2\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| id | DE-604.BV014119385 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:58:00Z |
| institution | BVB |
| isbn | 076191319X 0761913203 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009674763 |
| oclc_num | 41346962 |
| open_access_boolean | |
| owner | DE-19 DE-BY-UBM DE-188 |
| owner_facet | DE-19 DE-BY-UBM DE-188 |
| physical | XI, 177 S. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Sage |
| record_format | marc |
| series | Sage series in public relations |
| series2 | Sage series in public relations |
| spelling | Coombs, W. Timothy Verfasser aut Ongoing crisis communication planning, managing, and responding W. Timothy Coombs Thousand Oaks [u.a.] Sage 1999 XI, 177 S. txt rdacontent n rdamedia nc rdacarrier Sage series in public relations 2 Communication en gestion Gestion de la crise Communication in management Crisis management Unternehmen (DE-588)4061963-1 gnd rswk-swf Krise (DE-588)4033203-2 gnd rswk-swf Öffentlichkeitsarbeit (DE-588)4043188-5 gnd rswk-swf Krisenmanagement (DE-588)4127374-6 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Krisenmanagement (DE-588)4127374-6 s Kommunikation (DE-588)4031883-7 s DE-188 Krise (DE-588)4033203-2 s 1\p DE-604 Öffentlichkeitsarbeit (DE-588)4043188-5 s 2\p DE-604 Sage series in public relations 2 (DE-604)BV014119366 2 SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009674763&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Coombs, W. Timothy Ongoing crisis communication planning, managing, and responding Sage series in public relations Communication en gestion Gestion de la crise Communication in management Crisis management Unternehmen (DE-588)4061963-1 gnd Krise (DE-588)4033203-2 gnd Öffentlichkeitsarbeit (DE-588)4043188-5 gnd Krisenmanagement (DE-588)4127374-6 gnd Kommunikation (DE-588)4031883-7 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4033203-2 (DE-588)4043188-5 (DE-588)4127374-6 (DE-588)4031883-7 |
| title | Ongoing crisis communication planning, managing, and responding |
| title_auth | Ongoing crisis communication planning, managing, and responding |
| title_exact_search | Ongoing crisis communication planning, managing, and responding |
| title_full | Ongoing crisis communication planning, managing, and responding W. Timothy Coombs |
| title_fullStr | Ongoing crisis communication planning, managing, and responding W. Timothy Coombs |
| title_full_unstemmed | Ongoing crisis communication planning, managing, and responding W. Timothy Coombs |
| title_short | Ongoing crisis communication |
| title_sort | ongoing crisis communication planning managing and responding |
| title_sub | planning, managing, and responding |
| topic | Communication en gestion Gestion de la crise Communication in management Crisis management Unternehmen (DE-588)4061963-1 gnd Krise (DE-588)4033203-2 gnd Öffentlichkeitsarbeit (DE-588)4043188-5 gnd Krisenmanagement (DE-588)4127374-6 gnd Kommunikation (DE-588)4031883-7 gnd |
| topic_facet | Communication en gestion Gestion de la crise Communication in management Crisis management Unternehmen Krise Öffentlichkeitsarbeit Krisenmanagement Kommunikation |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009674763&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV014119366 |
| work_keys_str_mv | AT coombswtimothy ongoingcrisiscommunicationplanningmanagingandresponding |