Taormina, T., & Brewer, K. A. (2002). Implementing ISO 9001:2000: The journey from conformance to performance. Prentice Hall PTR.
Chicago Style (17th ed.) CitationTaormina, Tom, and Keith A. Brewer. Implementing ISO 9001:2000: The Journey from Conformance to Performance. Upper Saddle River, NJ: Prentice Hall PTR, 2002.
MLA (9th ed.) CitationTaormina, Tom, and Keith A. Brewer. Implementing ISO 9001:2000: The Journey from Conformance to Performance. Prentice Hall PTR, 2002.
Warning: These citations may not always be 100% accurate.