Rosson, M. B., & Carroll, J. M. (2002). Usability engineering: Scenario-based development of human-computer interaction. Morgan Kaufmann.
Chicago Style (17th ed.) CitationRosson, Mary Beth, and John M. Carroll. Usability Engineering: Scenario-based Development of Human-computer Interaction. San Francisco [u.a.]: Morgan Kaufmann, 2002.
MLA (9th ed.) CitationRosson, Mary Beth, and John M. Carroll. Usability Engineering: Scenario-based Development of Human-computer Interaction. Morgan Kaufmann, 2002.
Warning: These citations may not always be 100% accurate.