Siebel, T. M. (2001). Taking care of eBusiness: How today's market leaders ar increasing revenue, productivity, and customer satisfaction. Currency Doubleday.
Chicago-Zitierstil (17. Ausg.)Siebel, Thomas M. Taking Care of EBusiness: How Today's Market Leaders Ar Increasing Revenue, Productivity, and Customer Satisfaction. New York u.a: Currency Doubleday, 2001.
MLA-Zitierstil (9. Ausg.)Siebel, Thomas M. Taking Care of EBusiness: How Today's Market Leaders Ar Increasing Revenue, Productivity, and Customer Satisfaction. Currency Doubleday, 2001.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.