Systems approaches to management:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York [u.a.]
Kluwer Acad. / Plenum Publ.
2000
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XV, 448 S. graph. Darst. |
| ISBN: | 0306465000 030646506X |
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Record in the Search Index
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|---|---|
| adam_text | CONTENTS
1. INTRODUCTION 1
1.1. WHY SYSTEMS THINKING? 1
1.2. THE SYSTEMS TRADITION 2
1.3. THE AIM OF THE BOOK 4
1.4. WHY READ THIS BOOK? 4
PART I: OVERVIEWS
2. ORIENTATION AND STRUCTURE 11
2.1. INTRODUCTION 11
2.2. METHODOLOGY, METHODS, AND META METHODOLOGY 11
2.3. METHODOLOGY, THEORY, AND PRACTICE 12
2.4. TYPES OF RESEARCH 12
2.5. ACTION RESEARCH 14
2.6. SOCIAL SCIENCE AND SYSTEMS THINKING 15
2.7. THE STRUCTURE OF PART 1 16
2.8. SYSTEM, SYSTEMS THINKING AND THE STRUCTURE OF PARTS II
AND III 17
2.9. CONCLUSION AND THE STRUCTURE OF THE ARGUMENT 20
3. RELEVANT SOCIAL THEORY 21
3.1. INTRODUCTION 21
3.2. SOCIOLOGICAL PARADIGMS 22
3.3. METAPHORS OF ORGANIZATION 26
3.4. CRITICAL THEORY AND HABERMAS 30
3.5. MODERNISM VERSUS POSTMODERNISM 34
3.6. CONCLUSION 41
4. ORIGINS IN THE DISCIPLINES 43
4.1. INTRODUCTION 43
xi
xii CONTENTS
4.2. PHILOSOPHY 44
4.3. BIOLOGY 46
4.4. GENERAL SYSTEM THEORY 50
4.5. SOCIOLOGY 54
4.6. MANAGEMENT AND ORGANIZATION THEORY 62
4.7. CONTROL ENGINEERING AND CYBERNETICS 67
4.7.1. The Black Box Technique 69
4.7.2. Negative Feedback 70
4.7.3. Variety Engineering 72
4.8. THE PHYSICAL SCIENCES AND TOWARD SYNTHESIS 75
4.9. CHAOS AND COMPLEXITY THEORY 81
4.10. CONCLUSION 88
5. APPLIED SYSTEMS THINKING 91
5.1. INTRODUCTION 91
5.2. THE SYSTEMS MOVEMENT 91
5.3. THE DEVELOPMENT OF APPLIED SYSTEMS THINKING 94
5.4. SYSTEMS THINKING AS A TRANSDISCIPLINE 99
5.5. THE STATUS OF APPLIED SYSTEMS THINKING 101
PART II: SYSTEMS APPROACHES
6. THE FUNCTIONALIST SYSTEMS APPROACH 107
6.1. INTRODUCTION 107
6.2. ORGANIZATIONS AS SYSTEMS 108
6.2.1. Barnard s Systems Thinking 108
6.2.2. Contingency Theory 109
6.2.3. Socio technical Systems Theory 117
6.2.4. Strengths and Weaknesses of Organizations as Systems 125
6.3. HARD SYSTEMS THINKING 127
6.3.1. Operational Research 128
6.3.2. Systems Analysis 130
6.3.3. Systems Engineering 134
6.3.4. Strengths and Weaknesses of Hard Systems Thinking 135
6.4. SYSTEM DYNAMICS 138
6.4.1. System Dynamics Models 139
6.4.2. System Dynamics Methodology 142
6.4.3. Case Study An Accident and Emergency Department 145
6.4.4. Senge s Fifth Discipline 147
6.4.5. Strengths and Weaknesses of System Dynamics 153
6.5. ORGANIZATIONAL CYBERNETICS 155
6.5.1. Beer s Viable System Model 157
6.5.2. Using the Viable System Model for Diagnosis and Design 163
6.5.3. Case Study Humberside Window Systems Ltd 166
6.5.4. Organizational Cybernetics Another Fifth Discipline ? 169
6.5.5. Strengths and Weaknesses of Organizational Cybernetics 172
6.6. LIVING SYSTEMS THEORY 177
CONTENTS X111
6.6.1. The General Theory 178
6.6.2. The Living Organization 180
6.6.3. Methodology and Living Systems Theory 181
6.6.4. Case Studies of the Application of Living Systems Theory to
Organizations 182
6.6.5. Strengths and Weaknesses of Living Systems Theory 183
6.7. AUTOPOIESES 184
6.7.1. Methodology and Application 185
6.7.2. Strengths and Weaknesses of Autopoiesis 187
6.8. COMPLEXITY THEORY 189
6.8.1. Complexity Theory and Management 190
6.8.2. Methodology and Case Study Humberside Training and Enterprise
Council 196
6.8.3. Strengths and Weaknesses of Complexity Theory 199
6.9. A GENERIC FUNCTIONALIST SYSTEMS METHODOLOGY 202
6.10. CRITIQUE OF THE FUNCTIONALIST SYSTEMS APPROACH 204
7. THE INTERPRETIVE SYSTEMS APPROACH 211
7.1. INTRODUCTION 211
7.2. WARFIELD S INTERACTIVE MANAGEMENT 212
7.2.1. The Science of Generic Design 213
7.2.2. The Interactive Management Methodology and Consensus Methods.... 214
7.2.3. Case Study Community Council of Humberside 219
7.2.4. Strengths and Weaknesses of Interactive Management 221
7.3. CHURCHMAN S SOCIAL SYSTEMS DESIGN 222
7.3.1. Philosophy and Methodology of Social Systems Design 222
7.3.2. Strengths and Weaknesses of Social Systems Design 224
7.4. MASON AND MITROFF S STRATEGIC ASSUMPTION SURFACING
AND TESTING (SAST) 226
7.4.1. Philosophy and Principles of SAST 226
7.4.2. SAST Methodology 227
7.4.3. Case Study Thornton Printing Company 229
7.4.4. Strengths and Weaknesses of SAST 231
7.5. ACKOFF S SOCIAL SYSTEMS SCIENCES (S3) 232
7.5.1. The Changing Nature of the World and the Need for Interactive
Planning 233
7.5.2. Principles and Methodology of Interactive Planning 235
7.5.3. Models Used in Interactive Planning 238
7.5.4. Case Study A Black Ghetto s Research on a University 241
7.5.5. Strengths and Weaknesses of Interactive Planning 243
7.6. CHECKLAND S SOFT SYSTEMS METHODOLOGY (SSM) 246
7.6.1. Soft Systems Philosophy and Theory 247
7.6.2. Soft Systems Methodology 251
7.6.3. Case Study Humberside Training and Enterprise Council 260
7.6.4. Strengths and Weaknesses of Soft Systems Methodology 267
7.7. SENGE S SOFT SYSTEMS THINKING 270
7.7.1. Four Other Disciplines of the Learning Organization 270
7.7.2. Strengths and Weaknesses of Senge s Soft Systems Thinking 272
xiv CONTENTS
7.8. SOFT OPERATIONAL RESEARCH, SOFT SYSTEM DYNAMICS,
SOFT CYBERNETICS 272
7.8.1. Soft Operational Research (OR) 273
7.8.2. Soft System Dynamics 276
7.8.3. Soft Cybernetics 277
7.8.4. Strengths and Weaknesses of Soft OR, Soft System Dynamics, Soft
Cybernetics 279
7.9. A GENERIC INTERPRETIVE SYSTEMS METHODOLOGY 281
7.10. CRITIQUE OF THE INTERPRETIVE SYSTEMS APPROACH 282
8. THE EMANCIPATORY SYSTEMS APPROACH 291
8.1. INTRODUCTION 291
8.2. EMANCIPATION AS LIBERATION 292
8.2.1. Critical Operational Research/Management Science (OR/MS) 295
8.2.2. Habermas and the Critical Systems Approach 296
8.2.3. Interpretive Systemology 298
8.2.4. Freire s Critical Pedagogy 299
8.2.5. Maclntyre and the Moral Community 301
8.2.6. Capra s Ecological Sustainability 302
8.2.7. Emancipation as Liberation: the Case of Community OR 304
8.2.8. Strengths and Weaknesses of Emancipation as Liberation 308
8.3. EMANCIPATION THROUGH DISCURSIVE RATIONALITY 309
8.3.1. Beer s Team Syntegrity 311
8.3.2. Ulrich s Critical Systems Heuristics 315
8.3.3. The Theory and Practice of Boundary Critique 320
8.3.4. Strengths and Weaknesses of Emancipation Through Discursive
Rationality 324
8.4. EMANCIPATION THROUGH THE OBLIQUE USE OF SYSTEMS
METHODS 325
8.5. A GENERIC EMANCIPATORY SYSTEMS METHODOLOGY 328
8.6. CRITIQUE OF THE EMANCIPATORY SYSTEMS APPROACH 330
9. THE POSTMODERN SYSTEMS APPROACH 333
9.1. INTRODUCTION 333
9.2. INTERVENTION IN THE SPIRIT OF POSTMODERNISM TAK.ET
AND WHITE S PANDA 335
9.3. POSTMODERN SYSTEMS METHODS 340
9.4. A GENERIC FRAMEWORK FOR THE APPLICATION OF THE
POSTMODERN SYSTEMS APPROACH 347
9.5. CRITIQUE OF THE POSTMODERN SYSTEMS APPROACH 347
PART III: CRITICAL SYSTEMS THINKING
10. THE ORIGINS OF CRITICAL SYSTEMS THINKING 355
10.1. INTRODUCTION 355
10.2. CRITICAL AWARENESS 356
CONTENTS xv
10.3. THE SYSTEM OF SYSTEMS METHODOLOGIES 357
10.4. THE ENGAGEMENT WITH EMANCIPATION 362
10.5. THE ARGUMENT FOR PLURALISM 364
10.6. TOTAL SYSTEMS INTERVENTION 368
10.6.1. Philosophy and Principles of Total Systems Intervention 368
10.6.2. Creativity 369
10.6.3. Choice 369
10.6.4. Implementation 370
10.6.5. Strengths and Weaknesses of Total Systems Intervention 371
10.7. CONCLUSION 373
11. CONTEMPORARY CRITICAL SYSTEMS THINKING AND PRACTICE... 375
11.1. INTRODUCTION 375
11.2. THREE COMMITMENTS OF CRITICAL SYSTEMS THINKING 375
11.3. TOWARDS COHERENT PLURALISM IN SYSTEMS THINKING 377
11.3.1. The Nature of Pluralism in Critical Systems Thinking 378
11.3.2. The History of Pluralism in Critical Systems Thinking 380
11.3.3. What do Critical Systems Thinkers want from Pluralism? 382
11.4. CRITICAL SYSTEMS PRACTICE TSI REVISITED 387
11.5. CONSTITUTIVE RULES FOR CRITICAL SYSTEMS PRACTICE 392
11.6. CONCLUSION AND WHAT MORE NEEDS TO BE DONE? 392
12. CRITICAL SYSTEMS PRACTICE: THREE ILLUSTRATIVE CASE
STUDIES 395
12.1. INTRODUCTION 395
12.2. WEST NEWTON COUNCIL FOR VOLUNTARY SERVICE 395
12.2.1. The Organization 395
12.2.2. The Problem Situation and What Was Done 398
12.2.3. Theoretical Reflections 404
12.3. NORTH YORKSHIRE POLICE 406
12.3.1. The Organization 406
12.3.2. The Problem Situation and What Was Done 407
12.3.3. Theoretical Reflections 412
12.4. KINGSTON GAS TURBINES 416
12.4.1. The Organization 416
12.4.2. The Problem Situation and What Was Done 416
12.4.3. Theoretical Reflections 419
13. CONCLUSION 423
References 427
Index of Authors 441
Index 445
|
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| spelling | Jackson, Michael C. 1951- Verfasser (DE-588)129245836 aut Systems approaches to management Michael C. Jackson New York [u.a.] Kluwer Acad. / Plenum Publ. 2000 XV, 448 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management gtt Sciences de la gestion Sociale stelsels gtt Systeemtheorie gtt Systèmes, Analyse de Management science System analysis Management (DE-588)4037278-9 gnd rswk-swf Systemanalyse (DE-588)4116673-5 gnd rswk-swf Management (DE-588)4037278-9 s Systemanalyse (DE-588)4116673-5 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009522534&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Jackson, Michael C. 1951- Systems approaches to management Management gtt Sciences de la gestion Sociale stelsels gtt Systeemtheorie gtt Systèmes, Analyse de Management science System analysis Management (DE-588)4037278-9 gnd Systemanalyse (DE-588)4116673-5 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4116673-5 |
| title | Systems approaches to management |
| title_auth | Systems approaches to management |
| title_exact_search | Systems approaches to management |
| title_full | Systems approaches to management Michael C. Jackson |
| title_fullStr | Systems approaches to management Michael C. Jackson |
| title_full_unstemmed | Systems approaches to management Michael C. Jackson |
| title_short | Systems approaches to management |
| title_sort | systems approaches to management |
| topic | Management gtt Sciences de la gestion Sociale stelsels gtt Systeemtheorie gtt Systèmes, Analyse de Management science System analysis Management (DE-588)4037278-9 gnd Systemanalyse (DE-588)4116673-5 gnd |
| topic_facet | Management Sciences de la gestion Sociale stelsels Systeemtheorie Systèmes, Analyse de Management science System analysis Systemanalyse |
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