Empowerment: HR strategies for service excellence
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oxford [u.a.]
Butterworth-Heinemann
2001
|
| Ausgabe: | 1. publ |
| Schriftenreihe: | Hospitality, leisure and tourism
|
| Schlagworte: | |
| Beschreibung: | XVII, 300 S. |
| ISBN: | 0750652446 |
Internformat
MARC
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| 084 | |a QQ 250 |0 (DE-625)141969: |2 rvk | ||
| 100 | 1 | |a Lashley, Conrad |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Empowerment |b HR strategies for service excellence |c Conrad Lashley |
| 250 | |a 1. publ | ||
| 264 | 1 | |a Oxford [u.a.] |b Butterworth-Heinemann |c 2001 | |
| 300 | |a XVII, 300 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Hospitality, leisure and tourism | |
| 650 | 4 | |a Customer services |x Management | |
| 650 | 4 | |a Service industries |x Management | |
| 650 | 4 | |a Service industries |x Quality control | |
| 650 | 0 | 7 | |a Empowerment |0 (DE-588)4474644-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |2 gnd |9 rswk-swf |
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| 689 | 0 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-009497810 | ||
Datensatz im Suchindex
| _version_ | 1804128721304551424 |
|---|---|
| any_adam_object | |
| author | Lashley, Conrad |
| author_facet | Lashley, Conrad |
| author_role | aut |
| author_sort | Lashley, Conrad |
| author_variant | c l cl |
| building | Verbundindex |
| bvnumber | BV013882837 |
| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5 |
| callnumber-search | HD9980.5 |
| callnumber-sort | HD 49980.5 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QQ 250 |
| ctrlnum | (OCoLC)46511943 (DE-599)BVBBV013882837 |
| dewey-full | 658.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3 |
| dewey-search | 658.3 |
| dewey-sort | 3658.3 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ |
| format | Book |
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| id | DE-604.BV013882837 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:53:44Z |
| institution | BVB |
| isbn | 0750652446 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009497810 |
| oclc_num | 46511943 |
| open_access_boolean | |
| owner | DE-739 |
| owner_facet | DE-739 |
| physical | XVII, 300 S. |
| publishDate | 2001 |
| publishDateSearch | 2001 |
| publishDateSort | 2001 |
| publisher | Butterworth-Heinemann |
| record_format | marc |
| series2 | Hospitality, leisure and tourism |
| spelling | Lashley, Conrad Verfasser aut Empowerment HR strategies for service excellence Conrad Lashley 1. publ Oxford [u.a.] Butterworth-Heinemann 2001 XVII, 300 S. txt rdacontent n rdamedia nc rdacarrier Hospitality, leisure and tourism Customer services Management Service industries Management Service industries Quality control Empowerment (DE-588)4474644-1 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 s Empowerment (DE-588)4474644-1 s DE-604 |
| spellingShingle | Lashley, Conrad Empowerment HR strategies for service excellence Customer services Management Service industries Management Service industries Quality control Empowerment (DE-588)4474644-1 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| subject_GND | (DE-588)4474644-1 (DE-588)4012181-1 |
| title | Empowerment HR strategies for service excellence |
| title_auth | Empowerment HR strategies for service excellence |
| title_exact_search | Empowerment HR strategies for service excellence |
| title_full | Empowerment HR strategies for service excellence Conrad Lashley |
| title_fullStr | Empowerment HR strategies for service excellence Conrad Lashley |
| title_full_unstemmed | Empowerment HR strategies for service excellence Conrad Lashley |
| title_short | Empowerment |
| title_sort | empowerment hr strategies for service excellence |
| title_sub | HR strategies for service excellence |
| topic | Customer services Management Service industries Management Service industries Quality control Empowerment (DE-588)4474644-1 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| topic_facet | Customer services Management Service industries Management Service industries Quality control Empowerment Dienstleistungsbetrieb |
| work_keys_str_mv | AT lashleyconrad empowermenthrstrategiesforserviceexcellence |